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Acura of Concord

Concord, CA

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593 Reviews

1340 Concord Ave

Concord, CA

94520

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593 Reviews of Acura of Concord

July 16, 2019

Recall The recall service went very well. They repaired what they could on first visit. Had to order additional part. They notified me when it arrived. They More

by Nomad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Farmakis, Donna Lewis
Jul 18, 2019 -

Acura of Concord responded

Hi Nomad, thank you for taking the time to leave a review for us at Acura of Concord. We're happy we could meet your expectations during both of your service visits. We understand your time is valuable and appreciate allowing teammates, Alex Farmakis and Donna Lewis to earn your business while making the process as painless as possible. Should there ever be any questions about your Acura, please don't hesitate to let us know what we can do to assist. Regards, Adam Toy Social Media Coordinator Acura of Concord

July 12, 2019

Multi-point inspection My car was taken in and serviced in a timely manner for the scheduled multi-point inspection and tire pressure check on a rear tire. The service tech More

by TEACHERSPETVMK
Recommend Dealer
Yes
Employees Worked With
James Zipp
Jul 13, 2019 -

Acura of Concord responded

Thank you TEACHERSPETVMK for sharing of your experience with James Zipp and our service department. We appreciate allowing us the opportunity to provide the highest level of care for your Acura. We are proud to be a part of your ownership, so please feel free to let us know if there are ever any questions about your Acura! Regards, Adam Toy Social Media Coordinator Acura of Concord

July 09, 2019

Professional Walked in expecting a 4hr repair and they got my car done in 2. My service advisor was very professional and spoke to me in a way about my car that I More

by Nflores1008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yves Vrnoga
Jul 11, 2019 -

Acura of Concord responded

Hi Mr. Flores, thank you for taking the time to leave a review for us at Acura of Concord. Your time is valuable and we're happy we were able to exceed your expectations! We appreciate allowing teammate Yves Vrnoga and our dealership to be a part of your Acura ownership experience. Please don't hesitate to reach out if there's anything additional we can do for you. Regards, Adam Toy Social Media Coordinator Acura of Concord

July 07, 2019

Service and recalls Always professional and courteous service. The recall repairs took a little longer than planned but that was okay as we had a loaner. Amanda was great More

by off
Recommend Dealer
Yes
Employees Worked With
Amanda Munroe
Jul 08, 2019 -

Acura of Concord responded

Thank you xxxx off for sharing of your service experience with teammate Amanda Munroe while visiting our dealership. We are excited to be a part of your Acura ownership and we appreciate allowing us to earn your business. Please feel free to let us know if there are any questions about your Acura! Regards, Adam Toy Social Media Coordinator Acura of Concord

July 06, 2019

Repair work Was not able to complete work Within 1 day even with a 0800 appointment, however a loaner car was provided which eliminated any transportation issues More

by MICHAELWEAR41.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yves Vrnoga
Jul 08, 2019 -

Acura of Concord responded

Hello Michael, we appreciate you taking the time to leave us this feedback. We always strive to provide top quality service to every guest, and apologize for any inconvenience the delay may have caused. We are pleased to hear that teammate Yves was able to provide a solution to minimize any interruption to your schedule. We hope you enjoyed your experience here at Acura of Concord and please feel free to let us know if we can be of any further assistance. Regards, Adam Toy Social Media Coordinator Acura of Concord

July 05, 2019

Great service every time I’ve been bringing my cars here for years and have been quite pleased. My cars have been kept up and running reliably. Highly recommended! More

by MSOUZA4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Tyler, Mansoor Mansoori, Ronnie Garcia, Amanda Munroe, Kyle Jensen
Jul 08, 2019 -

Acura of Concord responded

Msouza4, thank you for your kind review and recommendation; we are happy to pass along your comments to the team here at Acura of Concord! We are very happy we could provide you with such a positive Acura ownership experience! Your feedback is valuable and helps let us know we are providing the best possible ownership partnership for our guests. If we can be for any further assistance, please give us a call. We're always happy to help! Regards, Adam Toy Social Media Coordinator Acura of Concord

July 04, 2019

Fast and accommodating Oil change and tire rotation took less than an hour and the waiting room is well stocked, including a fantastic coffee machine. The staff are welcomin More

by Jkev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Arnold
Jul 06, 2019 -

Acura of Concord responded

Hi Jkev, thank you for taking the time to leave a review for us at Acura of Concord. We're happy we could meet your expectations during your recent service visit. We appreciate allowing Erik and our team to earn your business. Feel free to reach out to us if you need anything. Have a wonderful day. Regards, Adam Toy Social Media Coordinator Acura of Concord

July 04, 2019

Outstanding Service Love working with Tim, my 2nd lease with Concord Acura. He is helpful, upfront and HONEST, which I value. Everyone in the showroom was friendly and More

by SMIKED
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Tyler, Malia Manglicmot
Jul 06, 2019 -

Acura of Concord responded

Hello Ms. Ikeda, thank you for your praise and kind comments about teammates, Tim, Malia and Jason. We're happy you found our team to be so supportive during your experience here at Acura of Concord. We know you have choices when it came time to consider a new Acura and we appreciate allowing our dealership to earn your Acura lease business once again. We are always more than happy to assist you if anything else comes up. Take care! Adam Toy Social Media Coordinator Acura of Concord

July 04, 2019

Thorough and freindly Erik was prompt and responsive, ensured all the was done and working properly before releasing the car. Shuttle service was efficient with little wait More

by ACURA0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Arnold
Jul 06, 2019 -

Acura of Concord responded

Acura0, we really appreciate your feedback! Thank you for sharing of your experience with teammate Erik Arnold and our service department. Your time is valuable and we appreciate allowing us the opportunity to provide the highest level of care for your Acura. As partner with your Acura ownership journey, please feel free to let us know if there are ever any questions! Regards, Adam Toy Social Media Coordinator Acura of Concord

July 03, 2019

Quick and efficient Kyle was prompt in meeting with me, understood why I was in, promised the car in 45 min. and it was delivered on time. Gave me an extra bit of informa More

by ALJO1966
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Jensen
Jul 06, 2019 -

Acura of Concord responded

Hi Aljo1966, we are very happy to have provided you with such a positive experience! Thank you for sharing of your experience with Kyle and our service department. We appreciate allowing us the opportunity to provide the highest level of care for both of your vehicles. We are proud to be a part of your Acura ownership, so please feel free to let us know if there are ever any questions! Regards, Adam Toy Social Media Coordinator Acura of Concord

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