Acura of Concord

Small things matter Small things are important. My documents are on a thumb drive. I have a computer but what if I didn’t? I only noticed that the car did not have rear Small things are important. My documents are on a thumb drive. I have a computer but what if I didn’t? I only noticed that the car did not have rear mats. ?? I purchased a 100k warrenty would have been nice to have the Hendrick brochure. or something from the warranty company. Updated Sunday After my I trial review was posted, unfortunately I had to try and start my car twice the light came on saying FOB battery needs replacing. I called and my salesman is off today no one could tell me the type of battery I needed to put in the FOB. So small things once again matter. Hope it gets better!! More

Good. Oil change and tire rotation was prompt. Acura of Concord could add more class to their service by running the cars through their car was like Concord Oil change and tire rotation was prompt. Acura of Concord could add more class to their service by running the cars through their car was like Concord Toyota does for scheduled service. I was puzzled by Concord Acura setting all four tire pressure at 37 psi when the car door said two front at 35 and two rear tires at 33. Is the car manufacturer wrong or is Concord Acura right? Service person James was very helpful in this regard but I still do not know what the right pressure should be. More

Acura of Concord made it easy! Providing me a quick Lyft back to pick up my car after servicing made the process so much easier! They provided clear documents and quotes for near fu Providing me a quick Lyft back to pick up my car after servicing made the process so much easier! They provided clear documents and quotes for near future needs. More

Excellent service David gave me a straight forward answer, very deligent and patience. The price is quite compelling. The Finance Manager is good but the interest rate David gave me a straight forward answer, very deligent and patience. The price is quite compelling. The Finance Manager is good but the interest rate of 5.5% is high as I was informed the rate thru Honda finance is either 3.9% or 4.9%. More

A1 service and Sales were excellent I had a great experience getting my MDX serviced at Acura of Conocrd. The wait time was minimal, the staff was courteous and professional, and everyon I had a great experience getting my MDX serviced at Acura of Conocrd. The wait time was minimal, the staff was courteous and professional, and everyone was so helpful. I will definitely be coming back and recommending this place to everyone. I even test drove a new car and talked with a sales person about trading in my current vehicle and lease options. I had an excellent experience in both sales and service. More

Great experience more than happy we went with an Acura People there are great! Our Sales person was and is Awesome! Thank you Tim for your assistance on the purchase of our first Acura! Awesome People there are great! Our Sales person was and is Awesome! Thank you Tim for your assistance on the purchase of our first Acura! Awesome More

Service Associate: Erik Arnold I have been going to Concord Acura for over eight (8) years, for regular servicing, and Erik Arnold has always treated me with the utmost curtesy and I have been going to Concord Acura for over eight (8) years, for regular servicing, and Erik Arnold has always treated me with the utmost curtesy and professionalism. He makes all his customers feel special and listens to all their concerns and questions. As a result of Erik’s customer focused approach, I will continue to use Concord Acura and recommend it to all my friends and family. Thank you. More

Great service and staff Ronnie Garcia is always my Go To member of your team. Sincere, experienced and totally committed to providing the high level of service I have come to Ronnie Garcia is always my Go To member of your team. Sincere, experienced and totally committed to providing the high level of service I have come to expect at Acura of Conciord. Thank you very much. More

Just perfect! The team there was very helpful and responsive. Erik went out of his way to ensure he responded quickly, addressed any concerns and answered question The team there was very helpful and responsive. Erik went out of his way to ensure he responded quickly, addressed any concerns and answered questions. I don't remember the name of the woman who first greeted me, but she was also very helpful. More

Great sales team! The purchasing process was easy and fast! We brought our two daughters with us and they were very accommodating to all of our needs. They were great The purchasing process was easy and fast! We brought our two daughters with us and they were very accommodating to all of our needs. They were great to work with! More