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Acura of Concord

Concord, CA

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593 Reviews

1340 Concord Ave

Concord, CA

94520

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593 Reviews of Acura of Concord

October 25, 2018

Service at Acura of Concord The service was very timely, courteous and efficient. I had purchased the prepaid service, and would probably do so again. Victoria was the most helpf More

by MARK@MARKCORNELIUSLAW.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victoria Nieders
Oct 27, 2018 -

Acura of Concord responded

Thank you Mr Cornelius for sharing of your experience with our service team and teammate, Victoria Nieders. We know bringing in one's vehicle for maintenance is rarely the highlight of anyone's day but our dealership wants to make it as pleasant as possible. Thank you again for allowing us to earn your business and we look forward to serving you again in the future. Regards, Adam Toy Social Media Coordinator Acura of Concord

October 25, 2018

Great service it is easy and convenient to come in for service. The lobby is comfortable and the staff is friendly. I like Torun to Starbucks while I wait. More

by NOEL4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victoria Nieders
Oct 31, 2018 -

Acura of Concord responded

Thank you Noel for taking a moment to share your recent experience with teammate Victoria Nieders and our service department. Keeping your Acura running at its best and providing our guests the best possible experience is always our highest priority. Please feel free to let us know if there is ever anything we can do to help. Regards, Adam Toy Social Media Coordinator Acura of Concord

October 24, 2018

Simple and efficient. Good customer service and teamwork. Helpful while not being pushy. Good follow up and service oriented. Appreciated the consistency of helpfullness f More

by SHELLEY6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lyn, finance manager, Antolin Rodriguez
Oct 24, 2018 -

Acura of Concord responded

Thank you Shelley for your praise and kind comments about our teammates, Antolin and Lynette. We are very happy that we were able to provide you with a positive shopping experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please feel free to reach out! Regards, Adam Toy Social Media Coordinator Acura of Concord

October 24, 2018

Poifect! Better than I could have asked. I have had my car serviced at a few different Acura‘s and Acura of Concord, hands down, offers the best service. More

by ALLIE_74@YAHOO.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisor who sits on right back when you walk in. Cashier is always pleasant as well.
Oct 24, 2018 -

Acura of Concord responded

Thank you Allie for taking a moment to share your service experience with our dealership. We appreciate your favorable review and look forward to hearing from you soon. Regards, Adam Toy Social Media Coordinator Acura of Concord

October 23, 2018

Above & Beyond Zarif & Mansoor really took good care of me. From the day I came to the dealership and the days in between that involved negotiations. I’m not exagger More

by Belle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zarif & a lady who was relentless ( in a good way) in calling me to check if I was still interested in making deal with the dealership (she was responsible for introducing me to Mansoor), Mansoor Mansoori
Oct 24, 2018 -

Acura of Concord responded

Hello Belle, we are very happy to have provided you with such a positive shopping experience! Thank you for taking a moment to share your kind review; we are happy to pass along your comments to Zarif, Mansoor. Lynette and the team here at Acura of Concord! There are so many choices in the market and we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help! Regards, Adam Toy Social Media Coordinator Acura of Concord

October 23, 2018

courteous and knowledgeable sales person and finance person Our salesman Tim was very personable, very informed and informative and very helpful in providing what we needed to make a good and informed decision. More

by RHOBOB7777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I think it was Nazir that handed the finaning paperwork but I am not sure that was his name. He was great, Tim Tyler
Oct 24, 2018 -

Acura of Concord responded

Hi Rhobob, thank you so much for your positive comments about your visit at our dealership! We strive for 100% satisfaction, and it is great to see you had such a positive experience with teammate Tim Tyler and Nasir while shopping for your Acura. We appreciate your feedback and glad to hear our team delivered such a great experience. We are proud to be a part of your Acura ownership journey, so please If there's anything further we can do for you, let us know! Regards, Adam Toy Social Media Coordinator Acura of Concord

October 22, 2018

Excellent customer service This is my second time using the service center, so far I am very pleased with their great customer service, especially my recent visit, the person as More

by MFNICA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victoria. Don’t know the last name
Oct 23, 2018 -

Acura of Concord responded

Thank you for taking the time to share your experience during your recent service visit to our dealership. We appreciate your feedback and allowing teammate Victoria Nieders to be a part of your Acura ownership experience. We know bringing one's vehicle in for maintenance or repairs is rarely a highlight of anyone's day but having teammates that are passionate in providing the best possible experience while doing so can make all the difference. We thank you again for choosing us and look forward to serving you again in the future. Regards, Adam Toy Social Media Coordinator Acura of Concord

October 21, 2018

Acura of Concord The team at the dealership made my car leasing experience simple and easy. We will be returning customers and recommend them to all of our friends. More

by ERINJUDSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mansoor Mansoori, Terry Pitts
Oct 22, 2018 -

Acura of Concord responded

Congratulations Erin on your new Acura and thank you for sharing of your leasing experience with teammates Mansoor Mansoori and Terry Pitts while visiting our dealership. We are excited to be a part of your Acura ownership so please feel free to let us know if there are any questions about your new Acura! Regards, Adam Toy Social Media Coordinator Acura of Concord

October 21, 2018

Fast and efficient My service was done quickly and I was able to wait with snacks and coffee provided. The staff was friendly and efficient. The service staff reviewed t More

by BJARMSTRONG1947
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Church
Oct 22, 2018 -

Acura of Concord responded

Hello B Armstrong and thank you for sharing of your service experience with teammate David Church during your visit at our dealership. We appreciate allowing us to earn your business and as your Acura ownership partner, we always stand ready to be of service. Please feel free to let us know if there are ever any questions about your Acura RDX! Regards, Adam Toy Social Media Coordinator Acura of Concord

October 21, 2018

Perfect service and perfect customer service Love Acura of concord... they are so professional. From the beginning to the end! I won’t take my car any where else!! Great group of people More

by TYANMOORE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Simon Liang, Anatoly Neshcheret, Tim Tyler, Mansoor Mansoori, Tyler Parker
Oct 22, 2018 -

Acura of Concord responded

Thank you Ms Moore for taking a moment to share your service experience on your new Acura TLX. We are committed to becoming a part of your Acura ownership journey, so please feel free to let us know if there are ever any questions about your new TLX! Regards, Adam Toy Social Media Coordinator Acura of Concord