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427 Reviews of Acura of Concord - Service Center
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August 08, 2019
Excellent service Always easy and flexible to make an appointment for maintenance; staff always tried not to let you wait too long, they were very friendly and helpful, Always easy and flexible to make an appointment for maintenance; staff always tried not to let you wait too long, they were very friendly and helpful, excellent customer service. More
by Lauren
Verified CustomerEmployees Worked With
Yves Vrnoga
August 07, 2019
Acura TL Service Ronnie is the best! Always exceeds our expectations. Great service plus professionalism. We would not take our vehicles anywhere else We love Con Ronnie is the best! Always exceeds our expectations. Great service plus professionalism. We would not take our vehicles anywhere else We love Concord Acura Tim and Donna Kullman More
by Mutleyk26
Employees Worked With
Keith Whisten, Ronnie Garcia
August 07, 2019
Great Customer Service The Service Department at Acura of Concord provides great customer service. From the service provided in a quick and efficient manner, to the comforta The Service Department at Acura of Concord provides great customer service. From the service provided in a quick and efficient manner, to the comfortable lounge area, drinks and snacks, I appreciate the staff in the Service Department. They are the best! More
by BGM2019
Employees Worked With
Nico Herrera, Zarif Saeed, Erik Arnold, Donna Lewis, Amanda Munroe
August 07, 2019
Ronnie is great I have used Acura of Concord for more than 20 years. And Ronnie has exclusively been taking care of our cars for the last 15 or 16 years. I have alwa I have used Acura of Concord for more than 20 years. And Ronnie has exclusively been taking care of our cars for the last 15 or 16 years. I have always trusted and appreciated his efforts on our behalf. Your service center and Ronnie have kept my beloved RL running beautifully for the past 16 years. I look forward to brining it back in the next time it needs service. The last visit allowed us to continue to enjoy this wonderful car for a few more years. More
by MPMCCOOL
Employees Worked With
Ronnie Garcia, Jerry Ponciano
August 06, 2019
Exceptional service each and every time. For over 10 yrs service here has been exceptional each and every time. From receptionist to mechanics everyone is friendly, professional and always For over 10 yrs service here has been exceptional each and every time. From receptionist to mechanics everyone is friendly, professional and always available to answer questions. Would not take my car anywhere else. More
by MARIAG912
Employees Worked With
Ronnie Garcia, Donna Lewis
August 06, 2019
Would not recommend The service department is a disappointment. We have tried to take our mdx in twice and cloth times were promised a loaner vehicle. When we came into d The service department is a disappointment. We have tried to take our mdx in twice and cloth times were promised a loaner vehicle. When we came into drop the vehicle off to our surprise there were no loaners available. We also purchased prepaid services on our old mdx which we never had the chance to use before the car was sold. The service department refused to let us use them on our new vehicle and refused to refund the money we had shelled out. At this point we will only take our vehicle there out of convenience because of the proximity to where we live. I would not recommend this service department. More
by Btp840
Employees Worked With
Amanda Munroe
August 01, 2019
Ronny was GREAT! Ronnie was the greatest he went above and beyond to help me out......and I didn’t even bring him an Acura. I suggest if you go to Acura of Concord ask Ronnie was the greatest he went above and beyond to help me out......and I didn’t even bring him an Acura. I suggest if you go to Acura of Concord ask for Ronnie he won’t disappoint you. More
by Nicoleshaleen
Employees Worked With
Ronnie Garcia
July 16, 2019
Recall The recall service went very well. They repaired what they could on first visit. Had to order additional part. They notified me when it arrived. They The recall service went very well. They repaired what they could on first visit. Had to order additional part. They notified me when it arrived. They got me in to my convenience and recall repair was completed. Service Advisor Alex Farmakis was great. Very professional. More
by Nomad
Employees Worked With
Alex Farmakis, Donna Lewis
July 12, 2019
Multi-point inspection My car was taken in and serviced in a timely manner for the scheduled multi-point inspection and tire pressure check on a rear tire. The service tech My car was taken in and serviced in a timely manner for the scheduled multi-point inspection and tire pressure check on a rear tire. The service technician showed me a few tips for using the remote that I was not aware of for opening the windows. More
by TEACHERSPETVMK
Employees Worked With
James Zipp
July 09, 2019
Professional Walked in expecting a 4hr repair and they got my car done in 2. My service advisor was very professional and spoke to me in a way about my car that I Walked in expecting a 4hr repair and they got my car done in 2. My service advisor was very professional and spoke to me in a way about my car that I could understand. He also explained to me the future services that my car will eventually need. More
by Nflores1008
Employees Worked With
Yves Vrnoga
