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427 Reviews of Acura of Concord - Service Center
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July 07, 2019
Service and recalls Always professional and courteous service. The recall repairs took a little longer than planned but that was okay as we had a loaner. Amanda was great Always professional and courteous service. The recall repairs took a little longer than planned but that was okay as we had a loaner. Amanda was great. More
by off
Verified CustomerEmployees Worked With
Amanda Munroe
July 06, 2019
Repair work Was not able to complete work Within 1 day even with a 0800 appointment, however a loaner car was provided which eliminated any transportation issues Was not able to complete work Within 1 day even with a 0800 appointment, however a loaner car was provided which eliminated any transportation issues on my part. More
by MICHAELWEAR41.
Employees Worked With
Yves Vrnoga
July 05, 2019
Thorough and freindly Erik was prompt and responsive, ensured all the was done and working properly before releasing the car. Shuttle service was efficient with little wait Erik was prompt and responsive, ensured all the was done and working properly before releasing the car. Shuttle service was efficient with little wait time. More
by ACURA0
Employees Worked With
Erik Arnold
July 05, 2019
Great service every time I’ve been bringing my cars here for years and have been quite pleased. My cars have been kept up and running reliably. Highly recommended! I’ve been bringing my cars here for years and have been quite pleased. My cars have been kept up and running reliably. Highly recommended! More
by MSOUZA4
Employees Worked With
Tim Tyler, Mansoor Mansoori, Ronnie Garcia, Amanda Munroe, Kyle Jensen
July 04, 2019
Fast and accommodating Oil change and tire rotation took less than an hour and the waiting room is well stocked, including a fantastic coffee machine. The staff are welcomin Oil change and tire rotation took less than an hour and the waiting room is well stocked, including a fantastic coffee machine. The staff are welcoming and professional. More
by Jkev
Employees Worked With
Erik Arnold
July 03, 2019
Recent Service Appt This was the first service appointment I had for my 2019 RDX and the individuals mentioned were very friendly, attentive and wanted to ensure my expec This was the first service appointment I had for my 2019 RDX and the individuals mentioned were very friendly, attentive and wanted to ensure my expectations had been met and my experience a pleasant one. Erik reviewed the results of my service visit, answered questions I had with my prepaid maintenance contract and even showed me how to use the new sunshade I purchased! More
by TWOSPORTNUTS
Employees Worked With
Victoria Nieders, Erik Arnold, Donna Lewis
July 03, 2019
Quick and efficient Kyle was prompt in meeting with me, understood why I was in, promised the car in 45 min. and it was delivered on time. Gave me an extra bit of informa Kyle was prompt in meeting with me, understood why I was in, promised the car in 45 min. and it was delivered on time. Gave me an extra bit of information on my TL (my other Acura. More
by ALJO1966
Employees Worked With
Kyle Jensen
July 03, 2019
Great service As always, Ronnie does an amazing job at taking care of his customers and explaining everything thoroughly! He made sure my kids and I were fine and o As always, Ronnie does an amazing job at taking care of his customers and explaining everything thoroughly! He made sure my kids and I were fine and offered drinks and snacks while we waited and had my car ready in a timely manner. Very happy with the service More
by GONZALEZ_JENNIFER92
Employees Worked With
Ronnie Garcia
July 02, 2019
Duane James Review A special shout-out to sevice advisor Erik Arnold for his exceptional customer service. He provided excellent service and ensured that my Acura (with A special shout-out to sevice advisor Erik Arnold for his exceptional customer service. He provided excellent service and ensured that my Acura (with 285,000 miles) runs like a top. I appreciate his attention to detail and his reassuring customer service ways. I have always enjoyed good service at Acura of Concord for over 10 years thanks to people like Erik and Donna Lewis. Those two rock!! More
by DSJAMES
Employees Worked With
Erik Arnold, Donna Lewis
July 02, 2019
Great service and conversations I’ll keep this short: they listen to what you’re saying, discuss with you any issues (current and future) you may have in order to prepare and know yo I’ll keep this short: they listen to what you’re saying, discuss with you any issues (current and future) you may have in order to prepare and know your car and what to anticipate. More
by LLee
Employees Worked With
Tyler Parker, Victoria Nieders, Erik Arnold
