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427 Reviews of Acura of Concord - Service Center
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June 25, 2019
Great service! Kyle listened to my concerns and came up with a great service plan that made sense. Kept me informed throughout. The car now drives great! Kyle listened to my concerns and came up with a great service plan that made sense. Kept me informed throughout. The car now drives great! More
by JEREMY4791
Verified CustomerEmployees Worked With
Kyle Jensen
June 24, 2019
Missed estimated completion time by several hours They Missed the estimated completion time by more than two hours and didn’t communicate with me as they committed. I had to keep contacting them. They Missed the estimated completion time by more than two hours and didn’t communicate with me as they committed. I had to keep contacting them. More
by Review
Employees Worked With
Kyle Jensen
June 23, 2019
Fabulous The service I receive was wonderful from beginning to end. And I am very confident in the work that being done. Thank you very much! The service I receive was wonderful from beginning to end. And I am very confident in the work that being done. Thank you very much! More
by TONIMCDONALD3
Employees Worked With
Donna Lewis, Amanda Munroe
June 22, 2019
Friendly and efficient service My service advisor Alex was friendly and knowledgeable. It was complete well before I thought it was going to be, which was especially nice since it w My service advisor Alex was friendly and knowledgeable. It was complete well before I thought it was going to be, which was especially nice since it was on a Saturday. More
by HENOLTHENIUUS
Employees Worked With
Alex Farmakis
June 22, 2019
On time,on point. Friendly customer service! No upselling. Representative explained that needs to be done and gsve me price on all items, but there was no pressure to b Friendly customer service! No upselling. Representative explained that needs to be done and gsve me price on all items, but there was no pressure to buy anything. More
by Acuravdm
Employees Worked With
Yves Vrnoga
June 22, 2019
A +++ service I have been coming to this Acura service center since 2001. I have had excellent service from day one. The whole staff is professional, and they go I have been coming to this Acura service center since 2001. I have had excellent service from day one. The whole staff is professional, and they go above and beyond to make sure you are satisfied. Besides purchasing my 2002 Acura TL S-type in September of 2001 I recently purchased a 2016 TLX. The sales staff is excellent as well as the service staff. I love everyone there, I feel like part of the Acura family. I always speak highly of this dealership and would never go anywhere else to buy or have a car serviced. My most recent visit was this last week for service. Prior to that, in March, I purchased my 2016 TLX. More
by Mary Hagle
Employees Worked With
Nazir Bidar, Tyler Parker, Ronnie Garcia, Erik Arnold, Donna Lewis, John Gonzalves, Rob Mayfield
June 22, 2019
Service Review Great service! Thank you Amanda for the written explanation of future work my vehicle will need. Thank you for the Lift service, this was very helpful Great service! Thank you Amanda for the written explanation of future work my vehicle will need. Thank you for the Lift service, this was very helpful. More
by CADOTTE
Employees Worked With
Amanda Munroe
June 20, 2019
A-1 Service Yves made our experience during our service appointment wonderful. Specifically, he took the time to explain everything the service would entail and a Yves made our experience during our service appointment wonderful. Specifically, he took the time to explain everything the service would entail and answered all questions. He was very patient and made us feel comfortable. The cashier was also very pleasant. More
by GINAFINLEY5
Employees Worked With
Cashier , Yves Vrnoga
June 20, 2019
2012 Acura TSX Alex’s name is not listed, but he is the service representative who helped me. He was great, very professional. My car was washed and vacuumed, and I Alex’s name is not listed, but he is the service representative who helped me. He was great, very professional. My car was washed and vacuumed, and I got the car the next day. Very helpful to have had an Acura loaner. Thank you! More
by TRASKHOUSE
Employees Worked With
Alex
June 20, 2019
Top notch customer service. Simply put, Victoria was a pleasure to interact with at Concord Acura. She was very knowledgeable, professional and friendly. Customer service, esp Simply put, Victoria was a pleasure to interact with at Concord Acura. She was very knowledgeable, professional and friendly. Customer service, especially at a car dealership, can be a very demanding job. It was easy to see Victoria has all the smarts and awesome communication skills to excel at this fast paced position. More
by tennismom
Employees Worked With
Victoria Nieders
