Acura of Concord - Service Center

Acura Service The service I received from the entire service department was excellent. Kyle spoke with me about the services that was needed for my car in person an The service I received from the entire service department was excellent. Kyle spoke with me about the services that was needed for my car in person and followed up with a phone call. More

Warranty Battery Replacement Car would not start. AAA jumped and tested battery: 1-1/2 cells failing. Same day appointment at Concord Acura to include battery check and A1 servi Car would not start. AAA jumped and tested battery: 1-1/2 cells failing. Same day appointment at Concord Acura to include battery check and A1 service. Battery had two months remaining on 36-month full warranty and was replaced free of charge. My service advisor Kyle answered all my questions and was very pleasant and professional. This service department also offers cushy seating, drinks and snacks. More

Recall First time at Acura Concord services dept. Excellent services, I was in and out with my recall. Ronnie Garcia was awesome and I will bring my Aruca ba First time at Acura Concord services dept. Excellent services, I was in and out with my recall. Ronnie Garcia was awesome and I will bring my Aruca back for other services. Thank you More

Friendly, quick and knowledgeable Specializes in Acura, knows what the car needs to be done mechanically, great location and a loaner car until the car was ready, also liked the chewab Specializes in Acura, knows what the car needs to be done mechanically, great location and a loaner car until the car was ready, also liked the chewable granola bars More

Excellent Yves did a great job handling my service. The car was assessed properly and issues that needed to be addressed were promptly. Yves kept me informed Yves did a great job handling my service. The car was assessed properly and issues that needed to be addressed were promptly. Yves kept me informed in the progress of the work and the car was ready for me as promised Thanks for the great work ! More

You guys did a great job servicing my car. I was greeted promptly when I arrived, quickly got back home, called when everything was finished and provided a list of items to r servicing my car. I was greeted promptly when I arrived, quickly got back home, called when everything was finished and provided a list of items to repair in the near future. Thanks so much for your excellent service. I'll be back for my next service and repairs. Thanks, Alex and Donna! More

A1 service Excellent Excellent dealership. Would never go anywhere else !!! Friendly, knowledgeable, fast, and competitive. My 4th it 5th car from here. Everyone is ve Excellent dealership. Would never go anywhere else !!! Friendly, knowledgeable, fast, and competitive. My 4th it 5th car from here. Everyone is very nice and welcoming. More

Great service writer! Incredible service writer! Will come again. He went out of his way! Right on time too. Thorough intake and explanation of services. Friendly and ver Incredible service writer! Will come again. He went out of his way! Right on time too. Thorough intake and explanation of services. Friendly and very helpful. Yves Vrnoga best service writer, ever! More

Great service The service was great. Communication was timely and effective. Ronnie delivered all that was promised. Attention to detail, customer service and frie The service was great. Communication was timely and effective. Ronnie delivered all that was promised. Attention to detail, customer service and friendly and personable treatment was experienced from all. More

Most Ethical Service Dept Ever! I’m an out of town occasional Bay Area commuter - this is my 2nd visit to Acura of Concord - on both visits my service advisor was thorough and help I’m an out of town occasional Bay Area commuter - this is my 2nd visit to Acura of Concord - on both visits my service advisor was thorough and helped me understand the best options and value. This is the most honest and up front service department I’ve ever visited.(compared to some dealerships where asking a question leads to an inevitable sales pitch). PS thanks for making everything super convenient w/ the drop off, Lyft and text updates. More