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427 Reviews of Acura of Concord - Service Center
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June 10, 2019
A.C. problem Air condition was not working in front transister was repaired. The display screen was intermittently working, unit was removed to be sent back to ma Air condition was not working in front transister was repaired. The display screen was intermittently working, unit was removed to be sent back to manufacture for repair(2 week wait). I was able to get car back on the road, just waiting for repair on display unit. More
by DIVI0
Verified CustomerEmployees Worked With
Erik Arnold
June 09, 2019
Amazing customer service I've been going to Erik to get my car serviced 2 times and his customer service is just the BEST! I work in Dublin and I rather drive to Concord to dr I've been going to Erik to get my car serviced 2 times and his customer service is just the BEST! I work in Dublin and I rather drive to Concord to drop off my car than take it to the Pleasanton Acura. That should say a lot. More
by JROMERO22
Employees Worked With
Erik Arnold
June 09, 2019
Excellent service Acura concord truly understands the importance of customer experience ; the company continues to make adjustments from the waiting room to providing a Acura concord truly understands the importance of customer experience ; the company continues to make adjustments from the waiting room to providing a ride using Lyft and the follow thru Truly enjoy working with all the service managers and I worked with Alex who has such positive energy and care I was planning on getting a new car in a year and this experience made me want to stay loyal to the acura brand Thank you acura concord! More
by Sophia
Employees Worked With
Alex, new service rep
June 09, 2019
Friendly courteous atmosphere The service tech took good care of our needs, explained all the repairs offered. Very professional and gave me a detailed estimate on future repairs. The service tech took good care of our needs, explained all the repairs offered. Very professional and gave me a detailed estimate on future repairs. Very friendly environment. More
by dami1970
Employees Worked With
Yves Vrnoga
June 09, 2019
Awesome! Yves was great and super friendly. He alway has a positive attitude and is just all around good energy. Acura of Concord is lucky to have him! Yves was great and super friendly. He alway has a positive attitude and is just all around good energy. Acura of Concord is lucky to have him! More
by HLDZ11
Employees Worked With
Yves Vrnoga
June 09, 2019
Great customer service They got my service done so fast and we’re so friendly! Yvez personally drove my car onto the lift to make sure that it was done by the time I needed They got my service done so fast and we’re so friendly! Yvez personally drove my car onto the lift to make sure that it was done by the time I needed it to be. More
by KYMBERLYWAID
Employees Worked With
Yves Vrnoga
June 09, 2019
Quick oil change I was greeted and then met Ronnie Garcia who handled the service coordination for my car. He was great!! He was very friendly and explained to me wha I was greeted and then met Ronnie Garcia who handled the service coordination for my car. He was great!! He was very friendly and explained to me what was going to be done and when my oil change and quick check was finished, he explained to me the results and recommendations of the assessment. I will definitely ask for Ronnie when I return for additional service visits. More
by LLGEORGE10
Employees Worked With
Ronnie Garcia
June 08, 2019
excellent service The representative was very attentive in ensuring quickness for getting my car in and out. He was polite and courteous. Informed me what needed to b The representative was very attentive in ensuring quickness for getting my car in and out. He was polite and courteous. Informed me what needed to be done and tried to get the best rate. More
by Gsm941
Employees Worked With
Erik Arnold
June 08, 2019
Great service Easy to schedule. Service was preformed perfectly. I was kept I formed throughout the whole process. It was an all in all great experience. The first Easy to schedule. Service was preformed perfectly. I was kept I formed throughout the whole process. It was an all in all great experience. The first time I have used this dealership. Will definitely use them going forward. More
by GCREIMER
Employees Worked With
Yves Vrnoga
June 08, 2019
First service 5k and recall work Couldn’t ask for a better service experience. My service advisor was very friendly and went over the work to be done and the approximate time it would Couldn’t ask for a better service experience. My service advisor was very friendly and went over the work to be done and the approximate time it would take. Since I was from out of town he made sure requested the work be expedited. My experience with the other staff there was also very pleasant. Thank you all . More
by FREDZERE
Employees Worked With
Kyle Jensen
