Acura of Concord - Service Center

I felt very special from the first minute I arrived Yves greeted meat the door and took care of my order promptly with caring and smiling gesture! Great customer service which made me come back soon! Yves greeted meat the door and took care of my order promptly with caring and smiling gesture! Great customer service which made me come back soon! More

Nice refreshments;friendly staff;long wait;unable to explain I really appreciate the snacks and coffee machine made available to customers. The staff are very friendly and professional. However, I waited 2 hours I really appreciate the snacks and coffee machine made available to customers. The staff are very friendly and professional. However, I waited 2 hours for a battery change and the service representative was unable to explain the root cause of the vehicle issues. More

Service Car This car is really old and by the good servicing it just keeps running smoothly. I appreciate the loaner car while y car is being repaired. This car is really old and by the good servicing it just keeps running smoothly. I appreciate the loaner car while y car is being repaired. More

Fantastic Staff very friendly and accommodating. My experience could not have been any better! Ronnie was very friendly and helpful. I will definitely come back Staff very friendly and accommodating. My experience could not have been any better! Ronnie was very friendly and helpful. I will definitely come back to Acura of concord. More

Yves Vrnoga service I called the service to make an appointment for service B2. They gave me an appointment for next day, which was great. When I arrived at the shop Yves I called the service to make an appointment for service B2. They gave me an appointment for next day, which was great. When I arrived at the shop Yves was very diligent and friendly helping me out. He explained to me what it needs to be done and when my car was ready he came to let me know. He responded to additional question I have. Overall service was great and he did a nice job More

Excellent Service Acura of Concord has an Excellent Customer Service from the moment I set up my appointment to the day I showed up. I was totally satisfied with the se Acura of Concord has an Excellent Customer Service from the moment I set up my appointment to the day I showed up. I was totally satisfied with the services I received from this dealership service department. I will definitely recommend this facility. More

A1 service and tire replacement Amanda was great. She kept me informed when the routine service visit discovered a nail in one of my tires. She arranged transport to and from the ser Amanda was great. She kept me informed when the routine service visit discovered a nail in one of my tires. She arranged transport to and from the service center and had the work accomplished very quickly. More

Awesome Experience I had a great experience and loved Ronnie’s kindness and professionalism. He was welcoming and so thoughtful. Overall experience was highly impressive I had a great experience and loved Ronnie’s kindness and professionalism. He was welcoming and so thoughtful. Overall experience was highly impressive. Thank you. More

Great Service at Concord Acura Yves was super friendly and helpful. I got there a little early before they officially opened and he still greeted me and helped me figure out what I Yves was super friendly and helpful. I got there a little early before they officially opened and he still greeted me and helped me figure out what I needed to do to drop my car off early. The recall service was done timely and Yves called to let me know when my car was ready for pick up. Check out was quick and efficient. Overall, a great experience. More

Great customer service Had an issue with my battery, called Acura of concord, they got me a same day appointment - even though they were really booked. Amanda helped me g Had an issue with my battery, called Acura of concord, they got me a same day appointment - even though they were really booked. Amanda helped me get my car in and about an hour later I was on the road new battery in the car. Super customer service! More