Acura of Concord - Service Center

Service review Ronnie was great, he’s been helping me for years. Sad to see him go. I look forward to working with Amanda Murrow going forward Ronnie was great, he’s been helping me for years. Sad to see him go. I look forward to working with Amanda Murrow going forward More

Had trouble signals while driving went straight to Acura, Erik toke great care of me, received loaner, picked up car in AM with repairs made that were subject to a recall. I will definitely ask for Erik nex Erik toke great care of me, received loaner, picked up car in AM with repairs made that were subject to a recall. I will definitely ask for Erik next time More

Great service I had leased 3 cars and always had great service. Everyone is helpful and nice at the Service counter. I have never had a bad experience. I had leased 3 cars and always had great service. Everyone is helpful and nice at the Service counter. I have never had a bad experience. More

Always attentive and efficient Ives and Donna are terrific! I especially appreciate the manner in which they go above and beyond to ensure customer satisfaction. I’ve had 2 vehicles Ives and Donna are terrific! I especially appreciate the manner in which they go above and beyond to ensure customer satisfaction. I’ve had 2 vehicles serviced here and will always think of them first for my service needs. More

Great Service I would have given 5 stars, but a car wash wasn't included as with other dealer repair shops. Other than that, my car needs were addressed and resolv I would have given 5 stars, but a car wash wasn't included as with other dealer repair shops. Other than that, my car needs were addressed and resolved to my complete satisfaction. The guy who took care of my car was attentive and provided me with all of the information and options to get my car repaired in an expediant manner. Will be taking my car in again for routine maintenance. More

Great Overall experience The service staff were all eager to assist and delivered top quality service. I’ve worked with Ronnie for many years as my service consultant and he c The service staff were all eager to assist and delivered top quality service. I’ve worked with Ronnie for many years as my service consultant and he consistently exceeds my expectations! More

Great service Service was great! Amanda was helpful and considerate. Friendly and responsive. Was able to get me a rent a car and also followed up in good timing Service was great! Amanda was helpful and considerate. Friendly and responsive. Was able to get me a rent a car and also followed up in good timing More

Oil change service I had not been here in a long time, my normal advisor Ronnie, which was excellent wasn’t available when I came in but I met Amanda and she was just as I had not been here in a long time, my normal advisor Ronnie, which was excellent wasn’t available when I came in but I met Amanda and she was just as amazing! More

Happy with service I was happy with the service we received. The person helping was excellent. He secured a loaner car for us so that the technician could have the car l I was happy with the service we received. The person helping was excellent. He secured a loaner car for us so that the technician could have the car long enough to detect the problem as the problem with the transmission was intermittent. More

Great service Everytime I go there the staff is polite and helpful. They always explain clearly what work needs to be done. The wait time was quick as they call fo Everytime I go there the staff is polite and helpful. They always explain clearly what work needs to be done. The wait time was quick as they call for a service to take you where you need to go. More