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Acura of Concord - Service Center

Concord, CA

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427 Reviews

427 Reviews of Acura of Concord - Service Center

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April 19, 2019

Car repair Yves, as well as the Customer Service Staff were all professional, friendly, and helpful. They made it easy for me to drop my car and get a rental. S More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yves Vrnoga
Apr 23, 2019 -

Acura of Concord responded

Thank you for taking a moment to let us know about your recent service visit. We appreciate allowing Yves Vrnoga and our dealership to earn your service business. We know taking time to have repairs or maintenance can be inconvenient but we are committed to making it as simple as possible. Should there ever by any further inquiry, please feel free to let Yves or any of our teammates know what we can do to assist. Regards, Adam Toy Social Media Coordinator Acura of Concord

April 19, 2019

Great Service We had received one recall item and when my husband arrived for the appointment the service dept. found a second recall item and wanted to do that o More

by SANDRA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Donna Lewis, Yves Vrnoga
Apr 23, 2019 -

Acura of Concord responded

Thank you Sandra taking a moment to let us know about your recent visit and for allowing our dealership to earn your service business. We appreciate allowing teammates Yves Vrnoga and Donna Lewis to be a part of your Acura MDX ownership experience. We know taking time to have repairs, maintenance or service campaigns can be inconvenient but we are committed to making it as easy as possible. Should there ever by any else we can assist with, please feel free to let Yves or any of our teammates know what we can do to help. Regards, Adam Toy Social Media Coordinator Acura of Concord

April 18, 2019

Providing service the right way Took my car in for a recent recall. The staff was courteous and professional throughout the visit. I have always received exceptional service since p More

by POINDRW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yves Vrnoga
Apr 23, 2019 -

Acura of Concord responded

Thank you for taking a moment to your recent service visit with your Acura. We are committed to keeping your vehicle performing at its best and appreciate allowing Yves and our dealership to be a part of your Acura ownership journey since 2015. Should there ever be any questions about your Acura maintenance please feel free to let us know. Regards, Adam Toy Social Media Coordinator Acura of Concord

April 18, 2019

Great experience Acura always does a great job! Everything completed in a timely manner. I’ve purchased a few Acura’s over the years and will continue to come back More

by MELLYCOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Munroe
Apr 23, 2019 -

Acura of Concord responded

Thank you Imagine for taking a moment to share your recent service experience with our dealership. We appreciate allowing our dealership and teammate Amanda Munroe to be a part of your continuing Acura ownership journey. Should there ever be any questions about your Acura, please feel free to let us know what we can do to assist. Regards, Adam Toy Social Media Coordinator Acura of Concord

April 18, 2019

Very good service center This is a very good service center for Acura vehicles. Thanks to Erik Arnold (service advisor) for taking care of my acura rdx (2011). Very friendly s More

by IMAGINE001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Arnold
Apr 23, 2019 -

Acura of Concord responded

Thank you Imagine for taking a moment to share your recent experience with our dealership. We appreciate allowing teammate Erik Arnold to be a part of your Acura RDX ownership journey. Should there ever be any inquiry, please let us know what we can do to assist. Regards, Adam Toy Social Media Coordinator Acura of Concord

April 18, 2019

EXCELLENT My service guy is the best, I would not know what I would do if he wasn't there. He takes care of my every need . More

by JENEILL.KNIGHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Garcia
Apr 23, 2019 -

Acura of Concord responded

Jeneill.knight, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Acura of Concord. Thank you for taking the time to leave a review for us. We appreciate allowing teammate Ron Garcia an opportunity to be a part of your Acura journey. Please let us know if there is ever anything we can assist with. Regards, Adam Toy Social Media Coordinator Acura of Concord

April 17, 2019

Perfect Every body helps me there specially Victoria after she did wash my car by her self for me she is awesome person and she is very active More

by ZACK.KHEIR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry I don’t remember all names but all of them are awesome specially Michele and Donna, Tyler Parker, Terry Pitts, Victoria Nieders, Ronnie Garcia, Erik Arnold, Donna Lewis
Apr 19, 2019 -

Acura of Concord responded

Thank you Mr Kheir for sharing of your experience with our dealership and service department. We appreciate allowing teammate Victoria Nieders and our service team an opportunity to be a part of your Acura ownership experience. Our goal is for all our guests to have an outstanding service visit. Your time is valuable and we are glad to know we were able to exceed your expectations. If you're ever in need of any assistance with your MDX, please feel free to let us know what we can do to help. Regards, Adam Toy Social Media Coordinator Acura of Concord

April 17, 2019

Oil Consumption This is the second oil consumption test on my 2012 MDX and moving forward I will only ask for Yves as a Service Advisor. He was non-patronizing, thoro More

by lisatinca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Lewis, Yves Vrnoga
Apr 23, 2019 -

Acura of Concord responded

Thank you Lisatinca for taking a moment to let us know about your initial and follow up service experience while diagnosing your Acura MDX. We appreciate allowing teammates Yves and Donna to be a part of your ownership journey. If you're ever in need of more help, please let us know! Regards, Adam Toy Social Media Coordinator Acura of Concord

April 17, 2019

I will never take my vehicles anywhere else. Everyone at AOC is friendly, professional and knowledgeable. Ronnie is always responsive to my questions, explains everything thoroughly and in a way More

by KATS1219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Garcia
Apr 23, 2019 -

Acura of Concord responded

Kats1219, we're glad to hear you enjoyed your visit. We are so happy to read such a great review about teammate Ronnie Garcia and the team at Acura of Concord! Your ownership experience is important to us, uf you're ever in need of more help, please let us know! Regards, Adam Toy Social Media Coordinator Acura of Concord

April 17, 2019

Excellent service Ronnie is the best. He’s always so helpful and very thorough with the information. If you need any help in the service department, ask for Ronnie, he More

by GONZALEZ_JENNIFER92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Garcia
Apr 23, 2019 -

Acura of Concord responded

Hi Ms. Gonzalez, thanks for your praise and kind comments about our teammate Ronnie Garcia during your recent service visit. We appreciate allowing our dealership to be a part of your Acura ownership experience. Should there ever be anything we can do to assist with your MDX, please feel free to let Ronnie or any of teammates know what we can do to assist. Regards, Adam Toy Social Media Coordinator Acura of Concord

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