Acura of Concord - Service Center

Fast Friendly and Accommodating Customer Service I typically go to Marin Acura since that is where I purchased my MDX. However without going in to oo much detail of their lacking customer service, I I typically go to Marin Acura since that is where I purchased my MDX. However without going in to oo much detail of their lacking customer service, I would like to highlight the wonderful way in which I was treated at Acura of Concord. I was greeted fairly close to my entering the building by a young lady . Shortly after, Yves introduced himself, explained the process of not only my recall but also the process of how I would be handled and as a customer. He arranged a Lyft to both drop me off at home and pick me up to bring my back to the dealership once my service was completed. It was all done in a timely fashion. Donna was super sweet and even gave me some chocolate for the road. I would like to say thank you. In hindsight this is where I should have made my Auto Purchase. More

Excellent Service I took my car in for a recall fix. They identified an upcoming fix as well so that I didn't have to bring it in a second time. They also recommended I took my car in for a recall fix. They identified an upcoming fix as well so that I didn't have to bring it in a second time. They also recommended some maintenance that was due as well. More

Great Service Great service, always professional, quick and w/o hassles. My service rep Tyler was very pleasant and I always look forward to getting the same effic Great service, always professional, quick and w/o hassles. My service rep Tyler was very pleasant and I always look forward to getting the same efficient service when I come. I know that everything will be taken care of. Thanks guys. DONNA HUBBARD More

Great service Bought my MDX from Concord Acura new 5 years ago and although I am past my warranty period I continue to bring it back for service here because of the Bought my MDX from Concord Acura new 5 years ago and although I am past my warranty period I continue to bring it back for service here because of the great service. More

Fixed my car mirror cap - Service Best service I have received so far. Yves accommodated keeping my precious time in mind. He's very friendly and would recommend to everyone. He's the Best service I have received so far. Yves accommodated keeping my precious time in mind. He's very friendly and would recommend to everyone. He's the best More

Recall notice Our service representative/manager Ronnie Garcia was extremely helpful and very pleasant to deal with. He made time and answered our questions in a w Our service representative/manager Ronnie Garcia was extremely helpful and very pleasant to deal with. He made time and answered our questions in a way we could understand More

Excellent service Acura provides a comfortable environment for customers to wait for their cars and also provide a very professional services to their customers. I am v Acura provides a comfortable environment for customers to wait for their cars and also provide a very professional services to their customers. I am very pleased to have Acura to take card the first service of my car. More

Acura of Concord is awesome! I needed an oil change and showed up on a Saturday morning without an appointment. Yves helped me get set up and had me out within an hour. I use to c I needed an oil change and showed up on a Saturday morning without an appointment. Yves helped me get set up and had me out within an hour. I use to come here for my Acura tlx and I was extremely happy when I heard that I could come back to this specific Acura to get my services done for my honda. More

Great service!!!!! Started out as the dreaded time to service my car again. Being who I am I never schedule appointmentss cause everything is last minute. So I bring my Started out as the dreaded time to service my car again. Being who I am I never schedule appointmentss cause everything is last minute. So I bring my car in and I’m greeted by a women. She was very nice. She ended up being my advisor. I believe her name was Amanda. She was very inviting and I felt like she just wanted to take care of me. She was not pushy at all. Thank you to Amanda and the crew who serviced my car I will def be back. More

Friendly service advisor. I had a few things come up on my MDX and I was in the neighborhood and stopped in to see if they could be addressed. My advisor Yves was great and qui I had a few things come up on my MDX and I was in the neighborhood and stopped in to see if they could be addressed. My advisor Yves was great and quickly got me in and out and kept me informed every step of the way. Great Experience. More