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427 Reviews of Acura of Concord - Service Center
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December 20, 2018
Great service, great people, great customer service Erik is always on point, always great customer service, knows the service business and all employees who work in service! Your service is the best! Erik is always on point, always great customer service, knows the service business and all employees who work in service! Your service is the best! More
by ELLENFU7
Verified CustomerEmployees Worked With
Erik Arnold
December 20, 2018
Terrific We made an appointment for 9:00 am and even though there were a number of customers in the lounge area we were waited on timely. Erik could not We made an appointment for 9:00 am and even though there were a number of customers in the lounge area we were waited on timely. Erik could not have been more accommodating - his knowledge of what we needed and his recommendations were commendable. More
by JOECALDERARO
Employees Worked With
Erik Arnold, Braulio Gonzalez
December 20, 2018
Great and fast service. Nice complimentary drinks and snack. Clean waiting room. Great customer service and efficient in service time. Staff always nice and friendly makin Nice complimentary drinks and snack. Clean waiting room. Great customer service and efficient in service time. Staff always nice and friendly making sure the customers are satisfied with their service. More
by SANGKA
Employees Worked With
Victoria Nieders, Ronnie Garcia, Erik Arnold, James Zipp
December 20, 2018
Amanda was excellent ! Gagan Anand was the salesman I worked with when purchasing my Acura RDX - process was pleasant and efficent. John Gonzalves was the finance manager o Gagan Anand was the salesman I worked with when purchasing my Acura RDX - process was pleasant and efficent. John Gonzalves was the finance manager on my purchase and he was also very easy to work with and did not draw the process out for hours as often happens with dealerships. Brought my car in for first service last week, Amanda Munroe was friendly and professional. My car was taken care of promptly and the loaner was really helpful. More
by JENKERSCOTT
Employees Worked With
Gagan Anand, Amanda Munroe, John Gonzalves
December 20, 2018
Emergency Repair due to oil pan damage Mr. Vrnoga was very very helpful. This was an unexpected visit. I have done business with Acura of Concord's service dept since I bought the MDX bac Mr. Vrnoga was very very helpful. This was an unexpected visit. I have done business with Acura of Concord's service dept since I bought the MDX back in 2011. More
by BRANTW
Employees Worked With
Yves Vrnoga
December 20, 2018
Excellent solution of customer problems! Acura of Concord service representative Ronnie Garcia made sure that the broken rear window got replaced in one day, together with performing the plan Acura of Concord service representative Ronnie Garcia made sure that the broken rear window got replaced in one day, together with performing the planned maintenance service and giving me a loaner for the day to drive to work on top of that. Excellent professional service! More
by BORIS6
Employees Worked With
Ronnie Garcia
December 19, 2018
Windshield replacement Yves was awesome and executed what he promised! Even though Acura of Concord is not the closest Acura dealership to where I work and live, I would li Yves was awesome and executed what he promised! Even though Acura of Concord is not the closest Acura dealership to where I work and live, I would likely return due to their professionalism. More
by PETROSIA88
Employees Worked With
Yves Vrnoga
December 19, 2018
Quick fast service I went in for an oil change, I always receive quick fast service. When I pick the vehicle up its equally fast and pleasant. Staff is great, work is gr I went in for an oil change, I always receive quick fast service. When I pick the vehicle up its equally fast and pleasant. Staff is great, work is great, I will definitely be back. More
by CCLEMENT1427
Employees Worked With
Amanda Munroe
December 19, 2018
Acura of Concord Service rep Ronnie Garcia was exceptional. He was knowledgeable and professional. He asked clarifying questions, offered additional services and he Service rep Ronnie Garcia was exceptional. He was knowledgeable and professional. He asked clarifying questions, offered additional services and he delivered my car exactly as promised. He offered drop off and pick up service that made for an exceptional service experience. Great job. More
by TESAILOR24
Employees Worked With
Ronnie Garcia
December 17, 2018
Smooth, timely, affordable, friendly, I recommend this dealer to anyone with a Honda or Acura if you need it done right the first time and cost effective. Staff is very friendly also. I recommend this dealer to anyone with a Honda or Acura if you need it done right the first time and cost effective. Staff is very friendly also. More
by MATLOCKLOGAN
Employees Worked With
Terry Pitts, Donna Lewis, Amanda Munroe
