Back

Acura of Concord - Service Center

Concord, CA

not yet
rated
427 Reviews

427 Reviews of Acura of Concord - Service Center

Sort by
December 13, 2018

Acura #1 Love Acura and customer service are so friendly I trust them I know they'll do a great job on my car I know my car is in good hands . Thank you! Than More

by DORIS1523
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yves Vrnoga
Dec 17, 2018 -

Acura of Concord responded

Happy holidays Doris and we should be the one to Thank You! Thank you for allowing Yves Vrnoga and our dealership to be a part of your Acura ownership journey. Keeping your Acura safe and performing at its best is our highest goal and always strive to provide top quality service to every guest. If there are ever any inquiries about your Acura, please don't hesitate to let us know what we can do. Regards, Adam Toy Social Media Coordinator Acura of Concord

December 12, 2018

Best Acura dealer The best customers service I have had in a dealership and the service writer Ronnie is the best goes beyond to help you thanks again for your service More

by ISABELLAGALLEGOS265
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nico Herrera, Ronnie Garcia, Zarif Saeed
Dec 14, 2018 -

Acura of Concord responded

Hello Isabella and many thanks for taking a moment to let us know how we did at your last service visit. Your honest feedback is very important to us. We are happy to know that teammate Ronnie Garcia and our team was able to exceed your expectations. If there are ever any questions about your Acura, please feel free to let us know. Regards, Adam Toy Social Media Coordinator Acura of Concord

December 12, 2018

Our 2 MDXs were serviced in the last month Ronnie Garcia continues to take great care of us as we now have had our two MDXs (2005 and 2015) serviced in the last month. Keep up the good work More

by TJUDSON2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Garcia
December 12, 2018

Professionalism Ronnie as always was excellent toward us. He took our needs and time contain into consideration and gave us very good services. We have 3 acura and an More

by MADS3552
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nazir Bidar, Ronnie Garcia, Zarif Saeed
Dec 14, 2018 -

Acura of Concord responded

Thank you Mads for taking the time to let us know how we are doing with providing service for your family's three Acuras. Taking one's vehicle in for maintenance or repairs can be inconvenient or time consuming but its important to have a dealership with passionate teammates like Ronnie Garcia to help make the experience stress-free. We appreciate allowing us to continue to earn your business and should there be any questions, please feel free to let us know what we can do to help. Regards, Adam Toy Social Media Coordinator Acura of Concord

December 12, 2018

First Class Reliable Service Acura of Concord has been exceeding my expectations for car dealerships and service since I first found them more than 10 years ago. In fact, Acura o More

by FRED.THORNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Arnold, Donna Lewis
Dec 14, 2018 -

Acura of Concord responded

Hello Mr. Thorne and thank you for your wonderful feedback and rating, it means a lot to us. We're happy you found teammates, Erik Arnold, Donna Lewis and our team to be so supportive during your recent experience here at Acura of Concord. We're proud that we are able to go above and beyond your expectations for the past 10+ years, starting with your 2008 Acura TL and now to continue your journey with your new Acura TLX! Finding a service team to trust with the safety of your family isn't easy but we are glad to have your family a part of ours. Please feel free to let us know if there are any questions about your new Acura, we are here to help. Have a great holiday season! Regards, Adam Toy Social Media Coordinator Acura of Concord

December 11, 2018

Great Service Friendly and Efficient! My go to place for all my Acura needs. Have had all my service needs there. Never any problems. Shuttle service to and from sh More

by RNTM85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Pitts, Ronnie Garcia
Dec 14, 2018 -

Acura of Concord responded

Thank you RNTM for taking a moment to let us know about your service experiences. We know your time is valuable and providing perks like a shuttle or even ride share services, when appropriate, is just one of the ways we want to make it easy to choose Acura of Concord. We appreciate allowing teammates, Terry Pitts and Ronnie Garcia to earn your business and we look forward to serving you again in the future. Have a great holiday! Regards, Adam Toy Social Media Coordinator Acura of Concord

December 11, 2018

Excellent customer service as always and great attitude. This location has always meets my expectation and always has meet the best possible needs of my auto. T More

by JEFFREYVEGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Nieders, Ronnie Garcia
Dec 11, 2018 -

Acura of Concord responded

Thank you Mr. Vega for taking a moment to let us know about your recent service with our dealership. We appreciate allowing teammates Victoria Nieders and Ronnie Garcia to continue to earn your business. Keeping your Acura MDX safe and performing at it best is our highest commitment. Again, many thanks for your kind words and recommendation. Have a great holiday, Adam Toy Social Media Coordinator Acura of Concord

December 11, 2018

Great customer service Amazing staff. I had the best service advisor Victoria. She was helpful understanding and very knowledgable. My car was serviced fast and so clean ins More

by MISSTACYJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Pitts, Victoria Nieders
Dec 11, 2018 -

Acura of Concord responded

Hello Ms. McCraney, we are very happy to have provided you with such a positive service experience! We appreciate your kind review and happy to pass along your comments for teammate, Victoria Nieders and the team here at Acura of Concord! We're proud that we were able to go above and beyond your ex pectations! If you have any further questions about your Acura MDX, please don't hesitate to reach out! Regards, Adam Toy Social Media Coordinator Acura of Concord

December 09, 2018

Fast, Friendly and professional Great friendly staff very knowledgeable always willing to help and make sure the job is complete to the customers satisfaction. Will continue to do bu More

by SHABNAVA74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Munroe
Dec 11, 2018 -

Acura of Concord responded

Hi Shaboo, thank you so much for your positive comments about our service team! We appreciate your kind words and this wonderful review of your recent visit! We strive for 100% satisfaction, and we appreciate allowing our team to be a part of your Acura MDX SUV ownership journey. Thank you again for letting Amanda Munroe and our team know how we did! We look forward to helping again in the future. Have a wonderful holiday! Adam Toy Social Media Coordinator Acura of Concord

December 09, 2018

Quick oil change In and out in 20 minutes for an oil change. They also inspected important items such as tire and brake wear etc. Great service. Thank you More

by SMTIMMER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Nieders, Donna Lewis
Dec 10, 2018 -

Acura of Concord responded

Thank you Mr. Timmero for taking a moment to let us know how your recent oil service while visiting with teammates, Victoria and Donna. We appreciate allowing our service team to be a part of your Acura ownership journey and happy that we can ensure your TLX is performing at its best. Should there be any questions about your Acura, please feel free to let us know what we can do to help. Happy Holidays, Adam Toy Social Media Coordinator Acura of Concord

Dec 11, 2018 -

Acura of Concord responded

-

...
35
...