Acura of Concord - Service Center

Great Amanda was my service person and she was absolutely great! She was caring and provides me everything I needed. She was thoughtful and even sent praye Amanda was my service person and she was absolutely great! She was caring and provides me everything I needed. She was thoughtful and even sent prayers to my newborn grand daughter. More

Loaner Heaven Terry took cery good care of me. He explained the service I wass getting and the service that I would need next. And he came through with a loaner Terry took cery good care of me. He explained the service I wass getting and the service that I would need next. And he came through with a loaner for me to uss - a 2019 Acura TSX! I haven’t driven anywhere yet to see how its operating. But when I do, I’ll be looking, listening and feeling hiw it works. Thank you for always providing stellar service. More

Super Satisfied with Service I have always been extremely impressed with the service at Acura of Concord. They offer the best customer service experience that I have ever had rega I have always been extremely impressed with the service at Acura of Concord. They offer the best customer service experience that I have ever had regardless of business. Super Happy with them! Ronny has always been my Service Guy and this time I had Yves...he was also great and only had a couple of weeks on the job. EXCELLENT WORK to the whole team!!!! More

Prompt, professional and the snacks are supreme! I like the automatic reminders for car upkeep and service. Inspections are critical and keep my family driving safe vehicles. My service manager, Ro I like the automatic reminders for car upkeep and service. Inspections are critical and keep my family driving safe vehicles. My service manager, Ronnie Garcia, is always engaGING, FRIENDLY AND KNOWLEDGEABLE. More

Great Service Center I called early in the morning regarding my vehicle battery being completed dead. They verified my coverage and I was completely covered I brought my v I called early in the morning regarding my vehicle battery being completed dead. They verified my coverage and I was completely covered I brought my vehicle in and a new battery was placed. Yes I had to wait but I knew that coffee was offered which was warm and so was there service made me feel cozy while I waited Thank You for such great service. I appreciated service rep for keeping me updated on vehicle More

Professional Service Our experience at Acura of Concord has always been one excellent professional service. Making us feel like family! Ronni is someone we would recommen Our experience at Acura of Concord has always been one excellent professional service. Making us feel like family! Ronni is someone we would recommend to anyone! More

Vehicle Repairs - Convenient and Efficient Yves did a great job managing the vehicle repair process. I called the Concord Acura Dealership on a Saturday morning about some electrical problems Yves did a great job managing the vehicle repair process. I called the Concord Acura Dealership on a Saturday morning about some electrical problems I was having with my Acura MDX. I was able to get the vehicle in for service within 1 hour. I met with Yves and he clearly described the potential issues that would need to be addressed to fix the electrical issue. He contacted me a few times to keep me updated on the progress and the vehicle was ready well within the time frame I was expecting, and the vehicle is operating normally, More

Typical EXCELLENT service Excellent Service and great amenities for the waiting customer including Lyft Service .... they went above and beyond my requests and my vehicle was r Excellent Service and great amenities for the waiting customer including Lyft Service .... they went above and beyond my requests and my vehicle was ready promptly... More

Warranty Repair Great service as always - Ronnie is my main contact over there, and he's always extremely helpful. Service is always 10/10 with this guy. My last visi Great service as always - Ronnie is my main contact over there, and he's always extremely helpful. Service is always 10/10 with this guy. My last visit, he helped me out with a warranty repair, and it all went smoothly. More

Excellent Service I choose the service that has a 30-45 minute completion time, my vehicle was completed In 30 mins. Always kept me informed of the status of my vehicle I choose the service that has a 30-45 minute completion time, my vehicle was completed In 30 mins. Always kept me informed of the status of my vehicle in the service process. The whole team offered refreshments and the ability to comfortably wait for my vehicle. More