Acura of Concord - Service Center

Great experience Great friendly staff very knowledgeable always willing to help and make sur the job is complete to the customers satisfaction. Will continue to do b Great friendly staff very knowledgeable always willing to help and make sur the job is complete to the customers satisfaction. Will continue to do bussiness with Acura of Concord . More

Fast, easy and informative Very helpful, great experience, answered all my questions and worries and then some. Highly recommend. Wasnt teated like cattle. Took the time to Very helpful, great experience, answered all my questions and worries and then some. Highly recommend. Wasnt teated like cattle. Took the time to help me out with your concerns and very friendly More

Excellent service I was in for the regular service plus some noise concerns. Scheduling - even at the last minute was easy. I was greeted by Ronnie - he is exceptiona I was in for the regular service plus some noise concerns. Scheduling - even at the last minute was easy. I was greeted by Ronnie - he is exceptionally friendly and efficient. Was out of the office in a few minutes. Also I really like the cooperation with Lyft! Fast and easy shuttle to and from BART stations. The work was done as committed, concerns addressed. I feel confident in the service. Vladimir More

Hospitality The Service department Team was extremely knowledgeable, professional and courteous. My visit was like a time warp back to the 50s and 60s where all t The Service department Team was extremely knowledgeable, professional and courteous. My visit was like a time warp back to the 50s and 60s where all the employees worked together to ensure the Customer had an Awesome Experience. More

Concord Acura and Ronnie Garcia always do right by me! I’ve owned three Acura’s in a row, and started coming to Acura Concord after moving from out of state. I briefly used a dealer in Oakland. All of my A I’ve owned three Acura’s in a row, and started coming to Acura Concord after moving from out of state. I briefly used a dealer in Oakland. All of my Acura service experiences have been great, but Concord has been the best. I’ve felt like a valued customer (as I should after the product loyalty I’ve shown) from my first car to now. My spouse has had Toyota, BMW, and now Mercedes and his service with all three has been spotty at best. Mercedes treats him as if he’s lucky he even gets to use their service. And Ronnie Garcia, though not always my consultant, has been the best. He keeps me up to date with what is going on and delivers on time! he’s friendly but always respectful of my time. One last shout out to Donna who always takes my service calls, books appointments, and processes payments professionally and with a smile. Great team at Concord Acura Service, I highly recommend them. More

Always a good experience at Concord Acura ! Erik Arnold and crew are the best ,whether its getting me in at the last minute for service or providing me with a nice Loaner car. They just make thi Erik Arnold and crew are the best ,whether its getting me in at the last minute for service or providing me with a nice Loaner car. They just make things fast & Easy ! More

Fastest, friendliest service around! They get you in and out and always take some time to educate you on where your vehicle is at and what to expect in the coming miles. They get you in and out and always take some time to educate you on where your vehicle is at and what to expect in the coming miles. More

Comprehensive service The service was quick and very comprehensive. They made sure I understood what service was completed and when future services should be done. I woul The service was quick and very comprehensive. They made sure I understood what service was completed and when future services should be done. I would recommend this service center. More

Owesome and personalized treatment. Once again Tyler, donna and my service advisor made sure to put a big smile on my face! I always feel welcome by all of rhe stuff at Acura pf conco Once again Tyler, donna and my service advisor made sure to put a big smile on my face! I always feel welcome by all of rhe stuff at Acura pf concord. Thank you guys! More

Oil change I was able to get an appointment they fit my schedule. I didn’t have to wait once I got there. The work was explained to me before they started and I was able to get an appointment they fit my schedule. I didn’t have to wait once I got there. The work was explained to me before they started and reviewed with me afterwards ina way I could understand. More