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427 Reviews of Acura of Concord - Service Center
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October 21, 2018
Fast and efficient My service was done quickly and I was able to wait with snacks and coffee provided. The staff was friendly and efficient. The service staff reviewed t My service was done quickly and I was able to wait with snacks and coffee provided. The staff was friendly and efficient. The service staff reviewed the work with me. More
by BJARMSTRONG1947
Verified CustomerEmployees Worked With
David Church
October 21, 2018
Perfect service and perfect customer service Love Acura of concord... they are so professional. From the beginning to the end! I won’t take my car any where else!! Great group of people Love Acura of concord... they are so professional. From the beginning to the end! I won’t take my car any where else!! Great group of people More
by TYANMOORE
Employees Worked With
Simon Liang, Anatoly Neshcheret, Tim Tyler, Mansoor Mansoori, Tyler Parker
October 20, 2018
Always amazing service These guys are the best. Easy to work with and great sevice. I would recommend this service center to anyone. Ronnie was terrific as well as the re These guys are the best. Easy to work with and great sevice. I would recommend this service center to anyone. Ronnie was terrific as well as the rest of the staff More
by SHARMA4
Employees Worked With
Mansoor Mansoori
October 18, 2018
20k service Very happy with the service that I have received the past year at your dealership. You are quick and also very thorough. Thanks very much. Very happy with the service that I have received the past year at your dealership. You are quick and also very thorough. Thanks very much. More
by BCALONICO
Employees Worked With
Tim Tyler
October 18, 2018
Great Service! I purchased a used vehicle from Acura of Concord. Even with a non-Acura car, the service team always allowed me to come in on the spot, greeted me ki I purchased a used vehicle from Acura of Concord. Even with a non-Acura car, the service team always allowed me to come in on the spot, greeted me kindly, quickly tended to my needs and resolved the issue at hand. I also appreciate their upfront honesty. . .you don't see that too often with car dealerships. Overall very good experience! More
by Satisfied Customer
Employees Worked With
Tyler Parker, Terry Pitts
September 05, 2012
Do NOT buy or service your car here – they are scam artists and their service department is embarrassing incompetent. After taking my car in for an oil change, I was notify my rear brakes were worn ou artists and their service department is embarrassing incompetent. After taking my car in for an oil change, I was notify my rear brakes were worn out after just 15k total miles and 5k after I bought it - as a Certified Pre-owned no less. The service rep said they would investigate to see what could be done with repair costs. Well, that was last I heard from anyone in the service department. Over a 3 week span, they never called me back, never returned my voice mails or emails. When I contacted the person who sold the car, they responded with “At this point there is not much I can personally do. Except have sympathy for your current situation.” Really, all he can do is provide sympathy? I’ve since found out Honda/Acura lost a class action lawsuit due to faulty rear brakes and legally required to repair them… and still they only response I get is sympathy. Acura of Concord or scam arts – DO NOT buy or service your car there. More
by wm77
Employees Worked With
Linda
April 11, 2005
I've had my '30 MDX serviced here twice. Both times I was quite satisfied with the service itself, the price, and the attitude. In addition, unlike many dealers,they washed the car afterwards.<br>The proble quite satisfied with the service itself, the price, and the attitude. In addition, unlike many dealers,they washed the car afterwards.<br>The problem if anythign was in getting an appointment. If you call, they tell you they are booked for two weeks. Just show up and you'll get service that or the next day. So be prepared to drop off the car. More
by rsachs711
