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Acura of Escondido

Escondido, CA

4.9
283 Reviews

1502 Auto Park Way N

Escondido, CA

92029

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Showing 283 reviews

June 14, 2021

Jose good service guy. Had some issues and Jose and team handles to my satisfaction. xx having to leave 25 words ! Waste of my time. U got what u wanted with 15 words. Suggest change…… More

by Jamesd46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose
Jun 14, 2021 -

Acura of Escondido responded

James, thank you so much for the positive review. We appreciate your business so much. We hope you will visit Jose and the team again here at Acura of Escondido.

June 03, 2021

This a customer oriented dealership with an outstanding customer service. This is the reason why I came here to buy my car and I am completely satisfied More

by Pelamond
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Burger, Ken Knight
Jun 03, 2021 -

Acura of Escondido responded

Hi there, Thank you for your positive review. Your satisfaction means everything to us, so we are pleased to know that you received outstanding customer service. Thank you for choosing Acura of Escondido and we look forward to your next visit.

May 22, 2021

They look out for my best interest They take good care They look out for my best interest They take good care of me and they are kind and responsive to my questions and concerns. Thank you More

by Margaretfyffe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez , Sean Weaver
May 23, 2021 -

Acura of Escondido responded

You are very welcome! We're happy to see that you had a five-star experience with us here Acura of Escondido. Thank you for recognizing our efforts to have your best interest in mind and to answer all your questions.

May 06, 2021

Service was excellent and I was out an hour earlier than had been anticipated. Safe, clean and friendly environment. Charlie HS always taken care of us. More

by jraymer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie baladez
May 07, 2021 -

Acura of Escondido responded

We're happy to learn that you had an overall positive experience with us. The satisfaction of our customers is of the utmost importance to us and we're pleased to learn that is what you received. We look forward to working with you again!

May 01, 2021

Charlie Baladez is the reason I get my MDX serviced at Escondido store. He us great with customers and very good at knowing the vehicle. More

by Don
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Baladez service writer. Greatest service writer in many years. Very knowledgeable on vehicle and super great with customers. I have sent many customers to Charlie for service.
May 02, 2021 -

Acura of Escondido responded

Hi there, At Acura of Escondido we thank you for your five star review. Your satisfaction means everything to us, therefore we are delighted to hear about your experience with Charlie. Thank you for choosing Acura of Escondido and we hope to continue to assist with all of your future automotive needs.

April 28, 2021

We wanted a specific color and interior for our new 2022 MDX Advance model. Sales representative Fred Farsian helped us get just what we wanted. More

by smittywe43
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Farsian
Apr 29, 2021 -

Acura of Escondido responded

Thank you for the positive feedback! We are happy to know that you had a good experience with our Sales Team, especially Fred. We value your business at Acura of Escondido, and we hope that you enjoy your 2022 MDX Advance.

Apr 29, 2021 -

smittywe43 responded

You're welcome, we will. Maureen and Wayne Smith

April 22, 2021

Glenn, Ken and Iyesha are wonderful! We were able to tell them what we want and they made it happen!! We are now lifelong Acura fans! More

by BeckyKylee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Burger, Iyesha and Ken
Apr 23, 2021 -

Acura of Escondido responded

Hi Becky! We thank you very much for your five star review of Acura of Escondido. We are so pleased to know that Glenn, Iyesha and Ken were able to assist you and provided wonderful service. Thank you so much and we hope to see you again soon for any future automotive needs.

April 22, 2021

This is our second visit to Acura of Escondido and both times the service was excellent. Jose and Charlie answered every question professionally! Excellent Dealership!!! More

by Lizthedriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose, Charlie
Apr 23, 2021 -

Acura of Escondido responded

Hi Liz, We appreciate your return visit to Acura of Escondido and are so happy to hear that both Jose and Charlie provided wonderful, professional service. We always strive for excellence and we hope to see you again for all of your future automotive needs.

April 14, 2021

Great experience at Acura Escondido. Fred was extremely knowledgeable and the staff was courteous and professional. And the dealership was very clean and well maintained. More

by slypri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Farsian, Sean Weaver
Apr 15, 2021 -

Acura of Escondido responded

Thank you for taking the time to mention Fred and Sean. We appreciate your positive feedback and an outstanding rating. We look forward to taking care of any of your auto needs in the future at Acura of Escondido.

April 10, 2021

Great service done in a timely fashion Charlie Baladez is always great to work with! I have been coming the Acura Escondido since 2002 for all of my service. More

by Karenjean2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Baladez
Apr 12, 2021 -

Acura of Escondido responded

Karen, thank you for your kind review; we are happy to pass along your comments to the team here at Acura of Escondido! We hope you continue to choose us for all your automotive needs! Take care!

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