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Acura of Fayetteville

4.9

83 Lifetime Reviews

1418 W Showroom Dr, Fayetteville, Arkansas 72704 Directions
Sales: (888) 306-6242

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83 Reviews of Acura of Fayetteville

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January 13, 2019

"Excellent service"

- Matt

A very honest and easy transaction. Well worth the 1.5 hour drive. Highly likely to return for another Acura very soon. Great vehicles and great people.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
David Howard
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Joel Schleiff
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Chad Campbell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jan 13, 2019 -

Acura of Fayetteville responded

Hi Matt, thank you for sharing your experience with us! Our team was happy to assist you, and we look forward to your next visit.

January 10, 2019

"Pleasant car buying experience"

- Kristy

This was the most pleasant car buying experience I have ever had! I felt comfortable and cared for immediately upon arrival. From the gentleman who opened the door to the dealership office to the folks who came by to say hi, thank us for our business, etc. while we were waiting to sign papers. Jonatan Reyes was our salesman and I couldn't ask for anyone better! He was laid back, no-pressure, knowledgeable and kind. My husband and I would definitely buy from him again. Thanks to everyone at Acura of Fayetteville to make our experience so great!

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
David Howard
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Chad Campbell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : James Piece, Jonatan Reyes
Jan 12, 2019 -

Acura of Fayetteville responded

Thank you so much for the kind review! We know how stressful purchasing a car can be, so it's wonderful to know that our team made it an exceptional experience for you. We hope you love your new ride!

January 04, 2019

"Return Customer still happy!!!"

- hezzy77

Joel, Perry and Chad were all amazing, helpful and eager to maintain us as a customer for our 4th vehicle purchase. Thank you! Would recommend to anybody!!!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Joel Schleiff
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Chad Campbell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jan 05, 2019 -

Acura of Fayetteville responded

Thank you for the great review! We'll let Joel, Perry, and Chad know you appreciated their help in purchasing your newest vehicle. Thanks for being a long time, loyal customer. We appreciate the recommendation!

January 01, 2019

"Awesome Experience!"

- McKenzie Clark

The people at Acura Fayetteville made my first experience buying a vehicle amazing! They worked with me to get a great price on my new Acura MDX.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
David Howard
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Chuck Zieammerman
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Todd Henley
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jan 02, 2019 -

Acura of Fayetteville responded

McKenzie, Congratulations on your first car! Thank you for choosing Acura of Fayetteville. We're so glad our team took wonderful care of you. If there is anything else we can do for you, please let us know.

December 09, 2018

"Knowledgeable and efficient sales staff. "

- clint

Easy transaction. I would recommend Ethan and Joel. Perry Butcher was very helpful in acquainting me with all the various functions of the RDX systems.

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Customer Service
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Duncan
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Joel Schleiff
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dec 09, 2018 -

Acura of Fayetteville responded

Thank you for the fantastic review! We will make sure to pass on your compliments to our team. Please reach out if there is anything else we can do for you.

November 28, 2018

"The best car buying experience EVER!"

- chrisusn1

The BEST car buying experience in the over 30 years I have been purchasing vehicles! The staff from the salesman (Ethan Duncan), to the managers (Chad Campbell and Todd Henley), to the finance guru (David Howard)! No pressure whatsoever, comprehensive explanation of ANY vehicle you wished (I started with the RLX and ended up with a 2018 ILX) and transparent pricing and financing options. Everybody went out of their way to ensure that I was completely satisfied and 100 percent good with my decision. Would overwhelmingly recommend this dealership to ANYBODY who wants an Acura and a great sales experience. Even if you are some miles away, make the trip; you WON'T regret it!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Duncan
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
David Howard
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Chad Campbell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Todd Henley
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 29, 2018 -

Acura of Fayetteville responded

Congratulations on your Acura! Thank you for your feedback about your amazing shopping experience with our team. We definitely appreciate your kind words. Please let us know if we can do anything else for you. We welcome you back.

November 21, 2018

"Very pleasant experience!"

- dhurd

We have had our Acura serviced by Acura of Fayetteville since moving to the area four years ago (Excellent service!) so this would be the go-to dealership when it became time to trade Absolutely the most pleasant car buying experience we have ever had. From sales staff (Chuck Zieammerman) to closing (David Howard) it was courteous, helpful cooperation all the way. Chad Campbell located the car we wanted in just a couple of days. Chuck is an understated sales person that totally knows the product line. David Howard was low-pressure and knowledgeable.This is our fourth MDX and for the first time ever the complexities of the navigation system and other electronic amenities were made simple to understand by Perry Butcher. We left the dealership relaxed and totally satisfied that we had bought the best car for us with the options we needed at a very reasonable price.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
David Howard
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Chuck Zieammerman
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Chad Campbell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Perry Butcher
Nov 22, 2018 -

Acura of Fayetteville responded

Thank you for the kind words! We're happy to hear Chuck, David, and Chad were all able to meet your expectations. We appreciate you taking the time to leave this review and hope to see you again in the future.

November 20, 2018

"Great experience "

- JudyC

Had a wonderful “new car day” thanks to Chuck and Justin. They communicated frequently while we were waiting for our new car to come in. The day we picked up the car, they explained everything in an easy to understand way. Perry took time to explain the overwhelming technology.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Zieammerman
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Justin Edwards
Nov 21, 2018 -

Acura of Fayetteville responded

Thank you so much and congrats on your new car! We hope it's treating you well!

November 18, 2018

"Most pleasant vehicle purchasing experience we’ve ever had!"

- Judy123

Joel was awesome to work with. He’s very personable and helpful. Perry is an outstanding tech guru and his explanations are direct and easily understood.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
David Howard
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Joel Schleiff
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Chad Campbell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Todd Henley
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Perry Butcher
Nov 19, 2018 -

Acura of Fayetteville responded

Judy, Congratulations on your new car! Thank you for sharing your experience working with our team. We greatly appreciate your wonderful feedback. Please let us know if we can do anything else for you.

November 17, 2018

"Another great experience"

- Hotty Toddy

Questioned whether they could pull off the sale since Jim “the Legend” Sparks had retired.....but they did. Joel was of the highest integrity and incredibly helpful from beginning to end. Chad was true to his word and David made the financial portion of the deal smooth as silk. Thank you team. I will be back!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
David Howard
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Joel Schleiff
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Chad Campbell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 18, 2018 -

Acura of Fayetteville responded

Thank you for the kind words! We're happy Joel and the rest of our team were able to meet your expectations. We appreciate your continued patronage and look forward to seeing you again in the future.

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