Acura of Laurel

Excellent customer service Pablo was the agent that I worked with to sort out things that needed to be addressed. Every step of the way, Pablo kept me informed of the progress o Pablo was the agent that I worked with to sort out things that needed to be addressed. Every step of the way, Pablo kept me informed of the progress of my car's repairs. My vehicle was finished in a timely fashion. More

Excellent Experience Tony Saadipour was a pleasure to work with. Best car buying experience I've had ever. Tony was very knowledgeable about the car. Helped immensely to c Tony Saadipour was a pleasure to work with. Best car buying experience I've had ever. Tony was very knowledgeable about the car. Helped immensely to choose the best package for me. More

Excellant Service I was very pleased with the service advisor's assistance in seeing that my car was correctly aligned and tires balanced. The waiting area was comfor I was very pleased with the service advisor's assistance in seeing that my car was correctly aligned and tires balanced. The waiting area was comfortable and provided a beverage and snack. More

Professionalism Mr. Pablo Ortiz, my service advisor for Tischer Acura. From the time he took my call, until the time service was complete, Pablo was the consummate pr Mr. Pablo Ortiz, my service advisor for Tischer Acura. From the time he took my call, until the time service was complete, Pablo was the consummate professional. He walked me through everything and ensured that I was made welcomed with no cause for alarm or surprises once everything was wrapped up. I've been to a couple of other Acura dealerships, but this one is the best in customer service. More

Excellent purchasing experience Sales and finance staff were outstanding. I found a model/year/mileage/price that fit my needs and took very little further time to complete. Sales and finance staff were outstanding. I found a model/year/mileage/price that fit my needs and took very little further time to complete. More

Service I was in for an oil change and car wash. I found the staff to be very friendly and helpful. I look forward to using them again. I was in for an oil change and car wash. I found the staff to be very friendly and helpful. I look forward to using them again. More

Purchase of Acura MDX Excellent service by everyone we spoke with. Follow-up after the sale is remarkable. Thanks to everyone who helped consummate the sale! I will recom Excellent service by everyone we spoke with. Follow-up after the sale is remarkable. Thanks to everyone who helped consummate the sale! I will recommend your dealership to any potential Acura purchaser More

Great Experience I was very satisfied with the greeting of a service advisor (Leon Sampson). The facility with amenities (study carrels with outlets, lounge area with I was very satisfied with the greeting of a service advisor (Leon Sampson). The facility with amenities (study carrels with outlets, lounge area with television and coffee, tea, soda and snacks) was very pleasant and clean. The wait time was short. My checkout was detailed with work that needs to be done in the near future. My service advisor even completed the cashier checkout at his station plus honoring a coupon sent by Tischer. The reason I gave 4 stars instead of 5 is because I wish they would have told me about the needed service before checkout. More

Excellent customer service and follow up Excellent customer service. The color I wanted was not available, but the team went out of their way to check around until the found one for me. Excellent customer service. The color I wanted was not available, but the team went out of their way to check around until the found one for me. More