Acura of Laurel

So easy We bought our 5th car from Tischer and the process could not have been easier. The staff is always so great. Dennis was incredibly patient. And we alw We bought our 5th car from Tischer and the process could not have been easier. The staff is always so great. Dennis was incredibly patient. And we always love seeing Danny. While we were there, my husband got his car serviced and he was very impressed! Thanks everyone. More

Service for my TSX Great upbeat morning staff, with bubbly assistance. Justin Phipps, my service consultant, welcomed me to the service department with an impressive co Great upbeat morning staff, with bubbly assistance. Justin Phipps, my service consultant, welcomed me to the service department with an impressive confident attitude. We asked each other questions and we answered. Unlike other service consultants, Justin Phipps was not pushy or overbearing, but provided information relative to servicing my TSX. Highly recommended service department. More

Nissan service I arrived on time for my appointment and the service department opened on time! My vehicle was taken in and serviced promptly. A full explanation I arrived on time for my appointment and the service department opened on time! My vehicle was taken in and serviced promptly. A full explanation was given to me on what my service entailed and all questions were answered to my satisfaction. James Grandstaff provided valuable info for future services on my Maxima. Upon completion of service James came to the waiting area with my ticket and escorted me to the cashier explaining everything done. Car washed. Very professional. We have four Nissans in the family, my son, my wife, my son's wife and myself and all are serviced at Tischer. Excellent experience. Excellent service department for Nissans. It all starts with the way you are greeted when you arrive and James Grandstaff does an excellent job of welcoming you. More

Very Professional. Called me to keep me informed. I live in Towson and I drive 30 to 40 miles to laurel, just for them to services my car. Now that speak words.. Called me to keep me informed. I live in Towson and I drive 30 to 40 miles to laurel, just for them to services my car. Now that speak words.. More

Timely, informative and clean surroundings I showed up without an appointment to get my NISSAN ALTIMA serviced. It was explained to me by James Grandstaff in a very professional manner that it I showed up without an appointment to get my NISSAN ALTIMA serviced. It was explained to me by James Grandstaff in a very professional manner that it is best to make an appointment. James wrote up the information on my vehicle and escorted me to the customers waiting area. The customer waiting area is as good or better than I have experienced. It is bright, with plenty of seating, and has material to read or you can watch TV. I did not mind the wait as James had already explained that the customers with appointments would probably come first. Made perfect sense to me. When my car was finished James had it washed and he personally delivered it to me. I asked James a couple of questions I had about this particular vehicle and he took the time to not only explain my questions but he got in the car and showed me how to adjust the items I had questioned him about. Now this is what I call SERVICE! Oh, and they have coffee and snacks if you so desire in the waiting area. What more could you ask for from a car dealership? More

Matt Martin Matt has taken care of 06 SE-R for some years.Honest, knowledgeable and caring describes him best. Dont want see him too often but when I do he gets r Matt has taken care of 06 SE-R for some years.Honest, knowledgeable and caring describes him best. Dont want see him too often but when I do he gets rolling again so for that I m loyal.Justin Taylor is also tops in my book. Thanks Tischer.. More

Excellent Customer Service! My buying experience was awesome! I will give Tischer Nissan a solid 5 stars for Service. Then I will give 5 star + for Simeon's customer service. My buying experience was awesome! I will give Tischer Nissan a solid 5 stars for Service. Then I will give 5 star + for Simeon's customer service. More

Consistently excellent service I am a long term Tischer customer. This is my second Acura. For this service call I needed to have the driver side mirror on my RL replaced. I simp I am a long term Tischer customer. This is my second Acura. For this service call I needed to have the driver side mirror on my RL replaced. I simply called in and let a message for Justin describing the problem. Within two days, he had ordered the part and the repair had been made. In addition, I mentioned a a scratch on the car body which he identified as simply a streak of road tar which he removed. No repair required. As usual, I left with a smile. JF More

Beyond the call of duty High Fives to jason Karlin . He turned what would have been a financial nightmare into discounts and a happy customer , My routine brake job turned in High Fives to jason Karlin . He turned what would have been a financial nightmare into discounts and a happy customer , My routine brake job turned into a 1k job because of the hole in my exaust line .ENTER JASON who worked some magic to get the price down . I arrived for pickup , car cleaned and i was on my way ...... More

Strange Noise Had to take my Juke in for a strange noise in the front end. James in service was great! Always pleasant to deal with and the staff is very friendly. Had to take my Juke in for a strange noise in the front end. James in service was great! Always pleasant to deal with and the staff is very friendly. More