Acura of Laurel

Excellent Service I took my Acura in for basic maintenance service. The service consultant, Rob, was honest, courteous, professional, and prompt. The price was fair. Si I took my Acura in for basic maintenance service. The service consultant, Rob, was honest, courteous, professional, and prompt. The price was fair. Since I detest taking my car in for service because of unscrupulous service consultants, this was a most pleasant experience. More

Tischer Experience I always have a great experience when i am here, The dealership as a second home feeling. i am always greeted with a warm smile and a handshake. It ha I always have a great experience when i am here, The dealership as a second home feeling. i am always greeted with a warm smile and a handshake. It has been a great pleasure working with Tedd Tesfayohannes, Lee Ray,Brian Breinig, Jim Mckay, and Leo Thomas. They are great professional hardworking guys, and i know as long as they are there i will be taken care of. Tedd sold me my first car last year, and there was no hassle or no sales pressure. Which is a big plus, because not every dealership is patient. Yesterday i bought my second car and it was just as easy, if not easier than the first time. Keep up the good work everyone! -Derek Wallace More

Pleasant Visit at Tischer Nissan George Glover handled my service needs he is always very pleasant and professional. The repair technician is solid and does great work, too. My prior George Glover handled my service needs he is always very pleasant and professional. The repair technician is solid and does great work, too. My prior Service Rep was Rome Williams. I am sorry to see that he left the company. He was the reason I continued to have my vehicles serviced there for the past 8 or so years. More

Consistently Excellent Experience We've had our 2005 MDX serviced at Tischer since purchasing it 10 years ago. Jason is professional, courteous and trustworthy. We recently bought a We've had our 2005 MDX serviced at Tischer since purchasing it 10 years ago. Jason is professional, courteous and trustworthy. We recently bought a 2015 Acura from Tischer and look forward to the same great service. More

Brand new 2015 TLX Who just got a brand-new 2015 Acura TLX?? This girl!! My husband and I had the pleasure of meeting the great employees of Tischer Acura over the week Who just got a brand-new 2015 Acura TLX?? This girl!! My husband and I had the pleasure of meeting the great employees of Tischer Acura over the weekend. My husband had been doing some price juggling with Riley, the sales manager, and we really commend Riley's flexibility and willingness to work with us, even after we told him we might not be able to make it in that day. We never got that ¨pushy¨ vibe from him or pressure to come in and purchase. Once I arrived at the dealership, the experience got even better. I was greeted immediately by an associate (which I know is typical at car dealerships, but still, he was very friendly and helpful) who helped me identify Riley. As soon as I walked in, he knew me by name and sent me over to Dave, a great sales associate at Tischer. He was patient and helpful as we waited a few minutes for my husband arrived. He willingly showed us the car in the two colors we were interested in and shared his personal thoughts without ever seeming pushy or rushed. Our decision was made quickly, and the paperwork process we all love ensued. As I got ready to sign my life away, Dave made sure we were comfortable by offering us drinks and asking if he could help answer any questions. The whole process was incredibly smooth and as easygoing as it could be as we made a grand life decision! During downtime while we waited for papers, estimates, etc. Dave was very friendly and make small-talk; at times it felt like we were talking to a friend and not just a car dealer! We did meet some minor snafus along the way, but Tischer's employees worked hard to resolve them. For instance, at the end of the whole process, we found out that the wrong car was taken for cleaning and that we wouldn't be able to take the car by the time we needed to head out to dinner. Dave quickly made arrangements out of his own personal schedule to make sure we get the car and key returned. The service department was closed so our wheel locks couldn't be installed, but once again, Dave made sure we would get them installed this week with no issues. We will definitely be referring our friends and family to Tischer, especially to Dave and Riley! We are looking forward to our complimentary first oil change and lifetime free car washes. Thanks, Acura! More

Well done! In and out on time, what else could you ask for, of course that is nothing new to me I've been coming here since July 2001. In and out on time, what else could you ask for, of course that is nothing new to me I've been coming here since July 2001. More

Excellent service Have always had excellent service at Tischer. When I learned my device writer was no longer with the company I was afraid my good luck streak had en Have always had excellent service at Tischer. When I learned my device writer was no longer with the company I was afraid my good luck streak had ended. I had been driving from NoVa because of the service writer and am excellent care. Reassigned to a new service writer I was happy to receive the same excellent care. Worth the drive. More

A1 Service for 2013 Acura TL I took my TL in for my A1 service and as usual had an exceptional visit. Jason Karlin assisted me and was very pleasant and knowledgeable. He had me I took my TL in for my A1 service and as usual had an exceptional visit. Jason Karlin assisted me and was very pleasant and knowledgeable. He had me ready to go in an hr just as he promised and the price was excellent. My favorite car dealer since 2006. Keep up the great work!!! More

Great Experience From start to finish, our experience with Tischer Acura was exceptional. Great price, easy process and stellar sales and finance team. Other dealers s From start to finish, our experience with Tischer Acura was exceptional. Great price, easy process and stellar sales and finance team. Other dealers said it couldn't be done but Tischer made it happen. More

Excellent service I recently took my 2015 RDX for service. I was very much impressed by the service. Jason, the advisor, was extremely curteous, friendly, and helpful. I recently took my 2015 RDX for service. I was very much impressed by the service. Jason, the advisor, was extremely curteous, friendly, and helpful. More