Acura of Little Rock

Great end to a long day Totaling our car resulted in a "have to" trip to find a replacement. We decided to travel to Little Rock (a new location) and spent the entire day te Totaling our car resulted in a "have to" trip to find a replacement. We decided to travel to Little Rock (a new location) and spent the entire day test driving vehicles from multiple dealerships with no luck. We drove through the Acura dealership at closing time just to look and return home. We were greeted by Connie Farnam who listened to our story, introduced us to General Manager, Adam Culpepper, and together they not only impressed us with their knowledge of Acura cars, but went above and beyond to help us find the perfect car for our needs at a price we could afford. Every other dealership had heard our story too, it was this one that truly put the personal touch into making us happy. Professional, knowledgeable, and caring. A perfect combination for a dealership. Great people! More

A blessing in disguise Acura of little rock, has went above and beyond,to ensure my satisfaction and experience. With (Connie Farame) sales reps that will work for YOU! Acura of little rock, has went above and beyond,to ensure my satisfaction and experience. With (Connie Farame) sales reps that will work for YOU! They will ensure to do there best to meet your budget. With superb cualtiy that only Acura can offer! If your looking for great vehicles that exceed quality, for your budget and great people. Only have to look in one place ACURA OF LITTLE ROCK Little Rock,AR More

Purchased new car by long distance Our local Acura dealer did not have the RDX that we wanted and was unable to locate one. I found the car we wanted online using the Acura of Little R Our local Acura dealer did not have the RDX that we wanted and was unable to locate one. I found the car we wanted online using the Acura of Little Rock website. I spoke with RJ and describe what we wanted in terms of vehicle, price and trade-in value. He identified the specific RDX I had seen and spoke with Adam about the terms of the deal. We quickly all came to an agreement where everyone was happy. We drove to Little Rock the next day. We inspected the new car and Adam checked our trade-in to verify it was what we represented. Chris filled-in on the finance side and we closed the deal quickly and with no hassle. After the sale RJ patiently walked us through all the features of the Advanced package on our ne RDX. More

Great dealership to work with We recently purchased a Used Car from this dealership and traded in our family car. The Sales staff was very knowledgeable on their cars without real We recently purchased a Used Car from this dealership and traded in our family car. The Sales staff was very knowledgeable on their cars without really looking up for the information for the questions we were asking. Which is impressive for sales staff. They were very nice to work with and do business with. Everyone should consider using this dealership for business. More

Excellent Buying Experience I purchased a new TLX A-Spec from Connie Farnam at this dealership. I've been in the customer service business myself for the past forty five years an I purchased a new TLX A-Spec from Connie Farnam at this dealership. I've been in the customer service business myself for the past forty five years and can honestly say these folks have it down, perfectly. Connie greeted me immediately, even though at 7:00 p.m. on Saturday evening and walked me through the models they had available. She never gave me the feeling she was rushed or less than one hundred per cent committed to ensuring that I had a good experience there. The following week, she and I negotiated a fair sale, and I traded. Adam Culpepper, the GM, and Connie were nothing but professional, courteous and knowledgeable about their products and their dealership's ability to meet all my needs. Shawn House handled the financial portion of the sale and was excellent to deal with. He ensured that I knew and understood all of the paperwork and the products and services I could purchase to enhance the sale. David Barkley handled the accessories I added after the sale, and also did an excellent job.I will always be a fan of Acura of Little Rock. Connie Farnam, Shawn House and Adam Culpepper. All these employees were committed to my satisfaction as a customer, more than any dealership I've ever done business with. More

William Hyden is on another level of customer service. William was very professional and didn't try to waste a lot of time. The auto detailing department could use some training but other than that all st William was very professional and didn't try to waste a lot of time. The auto detailing department could use some training but other than that all staff was very friendly and professional. I would recommend William to be the next GM due to being he would be what all sales people should be modeled after. Felt like I've known him for years even though it was the first time meeting him. John was also very friendly. More

Simply the Best! I recently purchased a slightly-used car from Acura of Little Rock, and I hope I never have to buy a car anywhere else. The sales personnel are top no I recently purchased a slightly-used car from Acura of Little Rock, and I hope I never have to buy a car anywhere else. The sales personnel are top notch. I worked with Connie Farnam and she was friendly, warm, accommodating, and advocated for my needs when it was time to negotiate. I left with the car I felt best about, and at a price that met my budgetary restrictions. There was not a single moment where I felt uncomfortable or stressed during the entire process, and I owe that to the amazing abilities of Connie Farnam as well as Shawn House, who walked me through financing--he was especially patient and willing to answer my myriad questions. I truly appreciate the way everyone in the dealership treated me and showed an interest in me and my needs rather than viewing me as merely a potential commission. In short, Connie, Shawn, and everyone at Acura of Little Rock have restored my faith in car dealerships and car salespeople. I cannot give a higher recommendation because they are simply the best. More

good experience All salesperson and dealership interactions were professional and positive. Purchased a used vehicle for my daughter. We had an overall positive exp All salesperson and dealership interactions were professional and positive. Purchased a used vehicle for my daughter. We had an overall positive experience. I would recommend this salesperson and dealership. More

Connie Farnam Dealership was great I liked the location, the size, and the test drive route. Connie Farnam is what made it special. I am a college student, and this Dealership was great I liked the location, the size, and the test drive route. Connie Farnam is what made it special. I am a college student, and this was the first time I would buy a car from an actual dealership. Connie was great with me, she walked me through the process, and explained to me how everything would work. Though I didn't purchase the car I had intended to buy, she showed me a car that not only delivered on my expectations, but exceeded them. If customer service, honesty, and faith is what you want when buying a car, I would DEFENITLY suggest you request Connie to help you out with your next car purchase. Sometimes a Woman's touch is better, in this case it was spot on. Thank you again Connie. - Dillon M. More

Wonderful experience I had a great experience leasing my first car in USA. Connie was very knowledgeable and answered all my questions. She helped me get a good deal I had a great experience leasing my first car in USA. Connie was very knowledgeable and answered all my questions. She helped me get a good deal More