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Acura of Los Angeles Westside

Culver City, CA

4.5
19 Reviews

6250 W Slauson Ave

Culver City, CA

90230

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Showing 19 reviews

August 07, 2024

Great service from beginning to end , received updates from app while my vehicle was getting repaired easy way to approve or decline repair . All the information that was giving was with great detail. Eve More

by Jonathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline Aguilar
Aug 08, 2024 -

Acura of Los Angeles Westside responded

Jonathan, we're delighted to hear that you had a seamless experience with our team at Acura of Los Angeles. Thanks for the positive feedback and for choosing us!

July 22, 2024

Team at Acura of Los Angeles Westside are professional and knowledgeable. I was happy with the quality and time it took to complete my service. Location of dealership made it easy; just off the 405 Free More

by Pvucurevic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolyn Olavarria
Jul 23, 2024 -

Acura of Los Angeles Westside responded

Thank you for the high recommendation! We're glad to hear that our professional and knowledgeable team at Acura of Los Angeles provided a convenient and timely service. We appreciate your support!

July 21, 2024

I would never bring my car there again. The battery test showed pass and it’s good but they insisted I should replace it with a new one .im a Honda guy I’ve bought six Hondas from Scott More

by Quirinotolentino
Recommend Dealer
No
Employees Worked With
Jacqueline Aguilar
Jul 22, 2024 -

Acura of Los Angeles Westside responded

We apologize for any confusion or frustration. Our goal is to provide honest and accurate recommendations, and we sent you photos that proved your battery needed replacing, as it was not testing correctly. If you'd like to discuss this further, please feel free to reach out at your convenience so we can clear up any misunderstanding that occurred. Thank you, Heike Guillen - Service Manager - heike@acuraofla.com

July 06, 2024

Seamless service, plus a great experience with complementary pick up and drop off. Thank you Claudia, Jackelyn and team! More

by Robin
Service Communication
Recommend Dealer
Yes
Employees Worked With
Claudia, Jackelyn
Jul 08, 2024 -

Acura of Los Angeles Westside responded

Robin, we're delighted to hear you had a seamless experience with our team at Acura of Los Angeles. Thank you for the kind words!

June 23, 2024

Fast friendly service. Always felt taken care of. Picked up serviced and delivered car in 24 hours. Washed. More

by Slk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie (2 of them!), Carolyn Olavarria
Jun 24, 2024 -

Acura of Los Angeles Westside responded

We're delighted to hear you enjoyed the fast and friendly service at Acura of Los Angeles! Thanks for sharing your positive experience with us.

June 07, 2024

Treat it very well, Professional, Attentive, Thorough, the entire teams was awesome 👌 Never experienced dealership that cares!! More

by Rose.n.dominguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CLAUDIA, Jackie, receptionist, young man that picked up my car.
Jun 07, 2024 -

Acura of Los Angeles Westside responded

Rose, we're delighted to hear you had such a positive experience with our team at Acura of Los Angeles! Thanks for sharing your feedback!

Jun 08, 2024 -

Rose.n.dominguez responded

Thank you for making me be less fearful of dealerships!! You are one of a kind!! # 1

June 03, 2024

Claudia was great. Very helpful and patient and answered all my questions. So glad Acura opened on Culver City since it’s not easy to get to the Valley or Torrance from More

by melodyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Claudia
Jun 03, 2024 -

Acura of Los Angeles Westside responded

Thank you for the positive feedback! We're delighted to hear that Claudia provided excellent service and that our Culver City location is convenient for you. We appreciate your support at Acura of Los Angeles!

June 03, 2024

Everyone I encountered was kind and helpful. Although the dealership does not yet have all of the necessary equipment to perform all services (i.e. replacementof recalled parts), it is more conv More

by yubrownie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline Aguilar
Jun 03, 2024 -

Acura of Los Angeles Westside responded

Thank you for your feedback! We're glad to hear our team at Acura of Los Angeles provided kind and helpful service. We appreciate your understanding regarding the equipment, and we're here to assist with any future needs!

May 30, 2024

This leasing process was the smoothest I’ve experienced in all my years of car buying/leasing! The staff were helpful, knowledgeable and kind! Ethan and Eric especially were the best! More

by Myah Genung
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan, Eric Hodoh , Carolyn Olavarria
May 31, 2024 -

Acura of Los Angeles Westside responded

Myah, we're delighted to hear that Ethan and Eric made your leasing experience smooth at Acura of Los Angeles. Thanks for the fantastic feedback!

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