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Acura of Ocean
Ocean, NJ
307 Reviews
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Showing 307 reviews
October 01, 2012
This is our 3rd Acura vehicle and 2nd time with Mr. Fishman as our salesperson. First of all, he's a really good lookin' guy. And he smells nice. Oh, yes, he also was very knowledgeable, courteous and Fishman as our salesperson. First of all, he's a really good lookin' guy. And he smells nice. Oh, yes, he also was very knowledgeable, courteous and forthright with the detailed information involving the newly designed, engineered and remodeled RDX. Mr. Fishman was really good first time around. This time he was great. Looking forward to another satisfying experience about 3 years from now. Gary DeLena More
by gary.delena1
Employees Worked With
Robert Fishman
September 28, 2012
Very positive experience. Howard was great to work with. He was very knowledgeable, friendly and professional and went out of his way to get us what we wanted at a fair price. It was a pleasure dealing wit He was very knowledgeable, friendly and professional and went out of his way to get us what we wanted at a fair price. It was a pleasure dealing with Acura of Ocean and Howard Rosen, in particular. More
by Boco89
Employees Worked With
Howard Rosen
September 28, 2012
This dealership is by far the best dealership I have ever dealt with!! Robs knowledge of our used Acura TL was incredible. The car, even though it was a used car, looked as if it came from the showroom! dealt with!! Robs knowledge of our used Acura TL was incredible. The car, even though it was a used car, looked as if it came from the showroom! Rob explained "everything" about the car to us in detail. He even had our home address programmed into the navigation system before we got there. As far as the business portion went, Ciro handled everything professionally and quickly. I would definitely buy my next car here. Even though we drove here from long island the positive experience made the trip all worthwhile!! More
by foremostfloral
September 08, 2012
Dealer was great to deal with in the purchase of my new Acura MDX, especially taking delivery. The had everything ready when I picked up the car and thoroughly went through all the paperwork and operation Acura MDX, especially taking delivery. The had everything ready when I picked up the car and thoroughly went through all the paperwork and operation of the car. More
by gazaero
August 31, 2012
The service manager (Alison) was very knowledgeable and friendly. She takes her time explain what was done in detail. The work was done on time as promised and the car was cleaner coming out than going i friendly. She takes her time explain what was done in detail. The work was done on time as promised and the car was cleaner coming out than going in. More
by jmoy31
Employees Worked With
Alison Peterson
August 30, 2012
I was called in by Jeff Halpern to return my MdX early for a new one to pay less than what I was currently paying. I thought it was odd & unprofessional when he starting text messaging me about the deal b for a new one to pay less than what I was currently paying. I thought it was odd & unprofessional when he starting text messaging me about the deal because I told him I could not speak @ work. Over 2 days we came to a deal & "supposedly" had the paperwork ready & all I had to do was come in to switch cars & pay. I then find out that he had already went ahead & charged my card for $1000 & he told me his receptionist made a mistake & that I had to come in w/the card for the refund. I gave him the benefit of the doubt & went in to only find out more lies. He lied about the price , details of the lease & best of all lied to my face in front of his manager when I interrupted their conversation to question what was going on while they spoke privately.. Jeff had me drive an hr & 1/2 from where I live w/my newborn baby to waste 3 hrs of my day to be lied to and annoyed. I ended up getting my car from the manager after showing him all the lies & text messages. I would highly suggest to never ever use Jeff or this dealer ship which employes such a sacadalious inconsiderate liar. Jeff Halpern is unprofessional & dishonest! More
by Ariella0010
Employees Worked With
Jeff halpern
August 22, 2012
I always find the staff to be very friendly and solicitous. The excellent service started as soon as I parked my car. I was greeted in a very friendly manner and directed to the service desk. Here, solicitous. The excellent service started as soon as I parked my car. I was greeted in a very friendly manner and directed to the service desk. Here, again, the customer service rep was very friendly, took care of my requests and called to let me know that my car was ready to be picked up. All the work I requested was performed perfectly. I have never met such excellent service consistently. More
by aberdeen9
August 16, 2012
Rob was extremely helpful and patient as I debated whether to get a car or SUV. He was knowledgable and answered all of my questions without being too pushy. I am extremely happy with the service and whether to get a car or SUV. He was knowledgable and answered all of my questions without being too pushy. I am extremely happy with the service and vehicle I received. What an easy process! More
by goldilox58
