I purchase a used 2015 Honda Accord with 28k miles. The dealership lowered the price to what I wanted and gave me what I wanted for my trade. This was the by far the fastest deal I ever sone with a car purchase. I would highly recommend working with this dealership.
"Pleasant experience - very helpful, not pushy at all."
I knew the year/make/color I wanted and bought my certified used Acura MDX from Mark over the phone, sight unseen, after spending time speaking with him. He was very helpful in addressing all my questions and concerns. He took care of everything. When I drove to the dealership to finally see the car, I couldn't be more pleased. Mark even stayed after the dealership closed to walk me through all the bells and whistles on this beautiful car. Thanks Mark!
Tried to sell an Acura MDX which was a floor model for a new one. Not straight forward in their dealings and absolutely poor customer service. The dealership do not value your time and take you for granted. Be cautious about what you are getting , go through the car and check if you are getting the same vehicle what you were told . Get everything in writing on their dealership papers. really disappointed with the service that i got both the times that I have been there.
Bought my first Acura from Mark Klang and could not be more pleased. We went there to price a 2019 RDX. After negotiating we ended up driving home in our new car. Mark was friendly, professional and respectful of our time and wishes. There was a delay in delivery of the car and Mark was kind enough to call me from HIS HOME to update us. I couldn’t be happier working with Mark. By far the best car buying experience I’ve ever had. Truly a gentleman.
Sal Gentile and Dan were so helpful and courteous! They made the trade in and leasing process so easy and painless. Before I knew it I was driving out in my beautiful new car! This dealership is a pleasure to work with.
Just completed my 4th lease with this dealership. Always a pleasure working with Mark Klang. Been leasing since 2009 and the experience of turning in the old car and driving away with the new one is very quick and easy. Often completed in one afternoon.
"Purchase with Mark K if you want a great experience!"
I have been a customer with Honda/Acura since 2003. I purchased my car from Mark back in 2015. He was, and still is fantastic! I reached out to him about getting a new car and we set an appointment. When I got there, he remembered me, my old car, and profession. He made the process so smooth, quick and professional! Mark looks at his customers as people and puts you in the car you want! He is the best!
This is my 4th Acura I have leased from Acura of Ocean. That in itself speaks volumes. I have had 2 TLX, an ILX and now I drove off in my first RDX. I'm very happy with my decision and thrilled driving the SUV. This dealership offers great service. Mark Klang is very knowledgeable and professional. The entire experience was a pleasure and has always been in the past. Have never felt pressured with any of my transactions.