Acura of Palm Beach

SLEAZY dealership with deceptive practices. We traveled one hour to look at two vehicles here. Both listed online in pristine condition and READY to GO. We arrive and can't find # 1. Twenty minutes later t one hour to look at two vehicles here. Both listed online in pristine condition and READY to GO. We arrive and can't find # 1. Twenty minutes later the salesperson pulls up the vehicle covered in hundreds of leaves and not detailed or ready. Major dings, scratches and just a ROUGH vehicle. Not for us. Ok, on to # 2, it is on the lot with the sunroof open after a rainstorm. Along with that it has a sticker on the windshield [Not inspected for Retail], so it too was not ready! Now to the good part, the buying process. We actually try to BUY the vehicle. We were told and everybody knew the ADVERTISED price of the vehicle. We let them know we are trading a car and we have THEIR website appraisal tool and a value on our trade in. These guys come back with a price of $ 4300.00 OVER ADVERTISED PRICE and a LOW BALL OFFER on our excellent condition, low mile trade. Listen, this is a JOKE! They throw in 5 different charges AND a DEALER FEE and tag processing fees = 7 additional charges over advertised prices!! This is really SAD, when you have to do this just to do business, this is SAD. I am a retired 40 year car dealer at several dealerships and NEVER seen anything even close to this business model. SAD, SAD ,SAD!! Napleton you are a joke and your people know it. THIS is not the way to do business!! Folks, save your time and just GO SOMEWHERE ELSE. More

Bait and switch dealership. They list their vehicle Carguru for 12k. They tried to sell it to me for 19k after dealer fees. For used Kia Sorento with 40+k miles please Carguru for 12k. They tried to sell it to me for 19k after dealer fees. For used Kia Sorento with 40+k miles please More

My salesperson named Burly Grant was very professional. He made the entire car buying experience a pleasant event. I would recommend this location and salesperson. He made the entire car buying experience a pleasant event. I would recommend this location and salesperson. More

Great place to buy a car! Their extended warranties sold through the finance department are the best!, saved me Thousands for a repair! Definitely recommend! through the finance department are the best!, saved me Thousands for a repair! Definitely recommend! More

We had a great experience with our sales associate Linda Gallo. She was knowledgeable,friendly and always sought out an answer for an if our questions Gallo. She was knowledgeable,friendly and always sought out an answer for an if our questions More

I can’t believe how nice this place is. The people working were so helpful and I left with a brand new car at a great price! Would definitely recommend!!! working were so helpful and I left with a brand new car at a great price! Would definitely recommend!!! More

I went in looking for vehicle options and everyone was so helpful. I was very pleased with my experience and I would definitely recommend this place. helpful. I was very pleased with my experience and I would definitely recommend this place. More

Excellent salesperson, Burly. Had just I wanted the way I wanted it and when I wanted. Sales and F&I all very low key. No hard sell. Great customer service including an oil change on the dealership. Will def wanted it and when I wanted. Sales and F&I all very low key. No hard sell. Great customer service including an oil change on the dealership. Will definitely buy again. Highest recommdation. More

Me pudieron asistir con mi compra, estoy muy agradecida porque en verdad no me podian haber aprobado en ningun otro dealer. Gracias a Denia y su equipo de finansas. porque en verdad no me podian haber aprobado en ningun otro dealer. Gracias a Denia y su equipo de finansas. More

MY ADVICE RUN AWAY FAST!’ This dealer likes to play games. Tried to buy a car virtual like their website says and they told me NO!! Most dealers will do what it takes to work a deal but the dealer is T games. Tried to buy a car virtual like their website says and they told me NO!! Most dealers will do what it takes to work a deal but the dealer is TOO DUMB to know when they have a REAL BUYER. Their sales manager Richard has no clue about customer service. Was told if I come in and start to work out a deal on a car and someone else walks in with cash and wants that car they WOULD SELL THEM THE CAR. ABSOLUTELY NO ETHICS!! More