Acura of Peabody

Service visit Great customer experience. Everything was explained very well and the service advisor did not "push" the upsells - just mentioned they were available Great customer experience. Everything was explained very well and the service advisor did not "push" the upsells - just mentioned they were available. Fantastic waiting area where I was able to work on the road. One very small critique - if you mention and advertise you will vacuum the car, please be sure to complete it, or don't advertise it. Highly recommend this dealership for service. fantastic experience every time. More

Great service department! First time I have ever had a less stressful experience bringing my car for service. Everything was explained to me, the staff wonderful and the time e First time I have ever had a less stressful experience bringing my car for service. Everything was explained to me, the staff wonderful and the time estimated was on point. Outstanding! More

Beyond happy I came to Acura of Peabody because I saw an Acura commercial that used a Rolling Stones song in it. I love Mick Jagger so I figured I would like the c I came to Acura of Peabody because I saw an Acura commercial that used a Rolling Stones song in it. I love Mick Jagger so I figured I would like the car. I know this is a foolish way to pick a car but their Marketing worked. I may love my new car as much as I love The Rolling Stones (that is a lot of love). I am beyond grateful that I got to work with Steven Ashe through the car buying process. My father bought a truck from Steven many years ago so I knew I was in good hands going into the car buying experience. Steven took the time to show and explain to me my options before I came to my final decision. He is super knowledgeable about the products he sells. Steven answered every single one of my questions without hesitation. His friendly demeanor made me not hate purchasing a car. I test drove 2 cars and Steven was patient and informative during both. I never felt like I was being a pain. He wanted to make sure I was happy and had all of the information about the cars before I made my decision. He was super responsive via email between my test drive and retiring to the dealership to make my purchase. When I finally made a decision on which car I wanted to purchase Steven and Vanessa were wonderful on the finance side. This went so fast which was great! Vanessa was super informative and was able to answer all of my questions as well. This was a welcome change to the last car I purchased that took forever when I had to deal with the finance department. Thank you for making this process not take 5 hours. When I came in to pick up my car Steven took the time to go through the car and explain what everything in the car does. When I was driving to the dealership to pick up my car I was nervous that I would not know how to drive the RDX because it was so advanced compared to my 2012 Honda. After Steven walked me through the car I felt a lot more comfortable driving home. I have nothing but amazing things to say about Steven, Vanessa, and Acura of Peabody. What an amazing experience. I will be happy to recommend Acura of Peabody Steven and Vanessa specifically to anyone who is looking for a car. Thank you for being amazing! More

Awesome, customer oriented Service department Been with Acura of Peabody for 15+ years ,, the car(s) speaks for itself, but it's the Service Department which puts things over the edge. I've had a Been with Acura of Peabody for 15+ years ,, the car(s) speaks for itself, but it's the Service Department which puts things over the edge. I've had a number of Service Managers over the years, with Ben being my latest, and he is great ,,, very customer oriented, communicative and knowledgeable. I would highly recommend the dealership and Service department More

Still the Best Dealership Around Brought my new Acura RDX (our 2nd one!) in for an oil change on a Saturday afternoon about 1 1/2 hours before close, and without hesitation they took Brought my new Acura RDX (our 2nd one!) in for an oil change on a Saturday afternoon about 1 1/2 hours before close, and without hesitation they took care of me. Had no idea that it needed an inspection sticker, but they did! Gotta love it! Zack, Jerry and the service team are awesome! More

Service is great..see Holly for an honest assessment I have all my maintenance performed by Acura of Peabody. They are always quick efficient great customer care. And they arw conveniently located. I have all my maintenance performed by Acura of Peabody. They are always quick efficient great customer care. And they arw conveniently located. Holly is my go to person in service. Recommends all of the mechanics recommendations without pushing for a laundry list of unnecessary maintenance repairs...a super reliable brand with a few more perks than Honda. More

Oil service As always service was efficient and thorough. All staff are cordial and attentive. Wouldn’t go anywhere else for my car services. Thank you Peabody A As always service was efficient and thorough. All staff are cordial and attentive. Wouldn’t go anywhere else for my car services. Thank you Peabody Acura More

Service Solid service, Rick addressed concerns promptly as car was serviced on a timely basis. Tires were replaced and alignment was performed as expected. Solid service, Rick addressed concerns promptly as car was serviced on a timely basis. Tires were replaced and alignment was performed as expected. Satisfying visit. More

Fixed my air conditioning One side of my car was not blowing cold air. I had a 2:00 appointment with Holly at the Acura in Peabody. She was right on time and I was out with m One side of my car was not blowing cold air. I had a 2:00 appointment with Holly at the Acura in Peabody. She was right on time and I was out with my loaner car at 2:15. They fixed it that day and it's working great. Great experience. More

MDX Purchase Steven was wonderful to work with...thorough, professional and knowledgable. He helped narrow down my choices and helped me find the right car for me Steven was wonderful to work with...thorough, professional and knowledgable. He helped narrow down my choices and helped me find the right car for me. He is a pleasure to work with. It is my first Acura and I look forward to working with the dealership. More