Acura of Peabody

Great service experience! Excellent service ! The staff explained all of the necessary work! They described the fluid changes and suspension repairs which were needed. They cle Excellent service ! The staff explained all of the necessary work! They described the fluid changes and suspension repairs which were needed. They cleaned and vacuumed the vehicle in a timely manner! Overall, the staff was very friendly and knowledgeable. More

Simply the best..... Just picked up my new Acura TLX - this is the 4th car I have leased from these guys - you will be hard pressed to find a better experience - from the Just picked up my new Acura TLX - this is the 4th car I have leased from these guys - you will be hard pressed to find a better experience - from the moment you walk in to when you sign. Mike D has been my sales consultant on all 4 deals - no hassles, no hard sell - absolutely the best and most professional car salesman I have worked with. Thanx for the great experience. More

Excellent experience - B. and C. Wall Just purchased our second car from Acura Peabody. Could not have asked for a better experience. Everyone we dealt with from purchase to close was ex Just purchased our second car from Acura Peabody. Could not have asked for a better experience. Everyone we dealt with from purchase to close was exceptional. Our salesman, Mark Riggio, went above and beyond to make this a very easy and pleasant process. We were transferring plates and registrations from out of state and Mark made everything go very smoothly. We would highly recommend his service. More

Jimmy Mazzarini is AMAZING to work with! I cannot say enough positive things about my experience at Acura of Peabody and especially of my salesman Jimmy Mazzarini! When I decided to purchase I cannot say enough positive things about my experience at Acura of Peabody and especially of my salesman Jimmy Mazzarini! When I decided to purchase a new car my initial thought was that I needed to make sure I was well prepared so that I would not be taken advantage of. I even enlisted the help of my Dad, who had previously worked at car dealership, to help me run numbers and negotiate a fair price. When we arrived at Acura we were lucky enough to have Jimmy as our sales person! During the test drive he provided with us with so much information about the features of the car and he was hysterical! When we got back to the dealership I knew I was sold on the car but I was dreading negotiating a fair price for both my new car and trade in. This process could not have gone any smoother- it really was unbelievable! My father and I were ready for a battle but Jimmy delivered numbers that matched exactly what we had written down from our research at home. My father and I were both speechless. My Dad even went home that night and double checked all his numbers and called to let me know how well we did! When it was time to pick up the car Jimmy took his time and explained everything I would need to know and answered all of my questions. I just cannot say enough about my experience and what a great guy Jimmy is! If you are looking for an expert in car knowledge and customer care then make sure you ask for Jimmy- he really is the best! More

Ask for Greg! Greg Berube is as solid as they come when looking at cars. No pressure, knowledgeable and made excellent suggestions based on our discussions. He was Greg Berube is as solid as they come when looking at cars. No pressure, knowledgeable and made excellent suggestions based on our discussions. He was also very responsive and cognizant of my timeline. Highly recommend this rising star when you are looking for an Acura. More

Wow! What a great experience I have leased many automobiles in the past but this one top's them all. My salesman, Steven Ashe, was most informative and knowledgeable and handled t I have leased many automobiles in the past but this one top's them all. My salesman, Steven Ashe, was most informative and knowledgeable and handled the transaction to perfection. Allen Lim, sales manager, was extremely pleasant and helpful. In addition, I was very impressed with the facilities and what it had to offer. It has been a great experience and is highly recommended. More

Acura of Peabody This is the second Acura we have purchased in the last two years. Both times we were helped by Steve Ashe who is extremely knowledgeable about all th This is the second Acura we have purchased in the last two years. Both times we were helped by Steve Ashe who is extremely knowledgeable about all things (not just cars) and very helpful. He moved the process along painlessly which was great. We know that we will always receive excellent service for our two cars! More

Best Car Buying Experience! It was a pleasure working with Norm and Steven on the purchase of our Acura MDX. Steve was very personable and made our experience at Acura a lot of It was a pleasure working with Norm and Steven on the purchase of our Acura MDX. Steve was very personable and made our experience at Acura a lot of fun. Acura of Peabody seems to have higher standards than most of its competitors. Steven showed us how to use all of the features and had everything preset. I especially appreciated his concern for safety for our growing family and making sure we were making the right decision to go with a certified pre-owned. We were also dealing with a trade-in and were very happy with that process as well! More

Fantastic experience and excellent attention to detail My husband and I have worked with Jim for the purchase of our last three vehicles. Two were certified pre-owned and one was a leased vehicle. He too My husband and I have worked with Jim for the purchase of our last three vehicles. Two were certified pre-owned and one was a leased vehicle. He took particular attention to our needs when looking for a certified pre-owned vehicle. Our most recent purchase was an RDX. I was not sure about a SUV and Jim took me out and had me test drive one and I fell in love with it. I made the purchase shortly after my test ride. Unfortunately, following the purchase, I was hit by another vehicle and Jim helped me to arrange the repairs. He went out of his way to assist me. I can't thank he enough. He's a great salesperson and we look forward to working with him in the next month or so as we renew our lease on our TL. More

Spilled oil over my engine I went in for oil change only, and ended up spending $525. I supposedly needed several filters and fluids changes etc. what I didn't need but got anyw I went in for oil change only, and ended up spending $525. I supposedly needed several filters and fluids changes etc. what I didn't need but got anyway was the mechanic spilling the oil all over my engine block. I was told of the issue whee I waited to pick up my car but was promised all was fine, they used some liquid (not water I'm told) to clean the oil. And sent on my way That night I noticed my lights were on and my battery dead! I had AAA come to boost me but found that something was still draining the battery. Turns out the liquid in the relays caused a short. I spoke with Jen, their lovely Sunday receptionist and she managed to arrange a loner for me. They agreed to replace two relays but charged me for a new battery., Now my headlight is shorting out and my service rep Cindy, did not return my call. More