Acura of Peabody

From Service to Purchase During a service visit for my aging 2005 TL I asked Steve a few questions regarding a newer TL in the showroom. It ended up with a test drive and th During a service visit for my aging 2005 TL I asked Steve a few questions regarding a newer TL in the showroom. It ended up with a test drive and then another with an RLX which really caught my eye. On our return to the dealership the diagnosis on my vehicle was complete. Knowing it's life was limited I inquired about trade value and continued speaking with Steve about the vehicle. There was never any pressure which would have turned me off right away. He knew everything about the car, answered my countless questions, concerns, etc. Finally I just told him what I felt would be fair after doing some research on different sites, etc. right there on my phone. He brought it to the manager and got the go ahead. I committed, came back a few days later to pick up the vehicle, and noticed a scratch on the bumper as it was all cleaned up for my pickup. Steve nor I noticed it previously, but I told him I can't take it like that and without any push back agreed and said I can either take it then and bring it back, or he will call me when it's done. Three days later I got the call and was delighted on arrival. My 2014 literally looks brand new! Steve spent more than an hour sitting in the car showing me all it's features, answering more questions, and giving me lots of useful information. It truly was a pleasant, stress free experience, especially in light of the fact that I never intended to purchase a vehicle and in the past when buying a vehicle have engaged in pretty heavy haggling wars before purchasing. Vanessa in finance and the people out back who prepped the vehicle did an equally outstanding job for me. I have and will continue to refer family and friends to Steve Ashe at Acura of Peabody. More

second lease now Mike Doherty was the easiest car salesman to deal with I've encountered in over 30 years of buying or leasing. On my second lease deal working with Mi Mike Doherty was the easiest car salesman to deal with I've encountered in over 30 years of buying or leasing. On my second lease deal working with Mike. He knew cars well, thought of some things I should consider for my benefit before I did, and worked to iron out any issues on multiple phone calls. He gave me a fair deal without needing to go through lots of hoops. More

I had a great experience here at Acura of Peabody. I had a nice time here... I will recommend to friends and family! A very professional atmosphere. I was taken very good care of by Steven Ashe and I had a nice time here... I will recommend to friends and family! A very professional atmosphere. I was taken very good care of by Steven Ashe and the rest of the staff. More

Beware of false advertisement!! Don't waste your time here. I had an Edmund promise quote for a 2017 RDX earlier this week. We walked in without scheduling an appointment. When we went there they changed the p I had an Edmund promise quote for a 2017 RDX earlier this week. We walked in without scheduling an appointment. When we went there they changed the price on us. Waste of our time. We've had many offers from other dealers as well but this dealer gave us the best price by luring us in and then telling us they made a mistake. More

Excellent experience! I came to buy a used Jeep Wrangler. Steven was very helpful and knowledgeable! Even after I left, I found a few problems that he is working very to ge I came to buy a used Jeep Wrangler. Steven was very helpful and knowledgeable! Even after I left, I found a few problems that he is working very to get worked out for me. Would recommend to anyone who wants a very good experience at a car dealership where they treat you like you are a part of the family! More

Acura RDX a friend of us referred us to David. He was so helpful, friendly, accommodating and knowledgeable. He went above and beyond and we walked out knowing a friend of us referred us to David. He was so helpful, friendly, accommodating and knowledgeable. He went above and beyond and we walked out knowing we couldn't have gotten a better deal else where. More

Acura of Peabody, MY PURCHASE OF 2015 CERTIFIED USED TLX My husband and I began our search for a car at Acura of Peabody last Saturday. We planned to begin our shoppin MY PURCHASE OF 2015 CERTIFIED USED TLX My husband and I began our search for a car at Acura of Peabody last Saturday. We planned to begin our shopping at Acura, and then visit Lexus and Infiniti dealerships in the same area. We wanted to compare prices and features of each model, take a test drive at each location and then return home to decide on which model we would prefer. We anticipated returning to purchase our new car at the end of March. Upon arriving at your dealership, we were greeted Greg Berube. Greg immediately made us feel comfortable at the showroom as he showed us around and guided us through the available cars there. We were drawn to the 2015 Acura TLX in the showroom which was a Certified Pre-owned car. His knowledge of this model and its’ accessories and features was very helpful. Greg was very knowledgeable and informative as he answered every question of ours patiently. Negotiating our trade-in of our 2009 Acura TL was handled efficiently and easily and we decided to go forward to purchase the 2015 Acura TLX. We picked up our new car on Monday. When we arrived, all was in order and the process was handled very well. Greg Berube took significant time and care and going through all the options and features of our TLX and we left feeling comfortable and at ease with our new vehicle. We both agree that this was our best car shopping experience ever, due to Greg Berube and the efficient office at Acura of Peabody. Thank you for a great car, a great deal and for great customer service. More

First time visit. Went to this dealership for the first time. Did not know whether to buy a Acura or an infinity. I thought I was all set on an infinity until Steve Ash Went to this dealership for the first time. Did not know whether to buy a Acura or an infinity. I thought I was all set on an infinity until Steve Ashe explained all the features you get when you buy an Acura. I was impressed with the extra cargo space in the back. We needed a suv with a third seat because we now have five grandchildren. After reading reviews on the Acura I felt the safety features exceeded some of my other choices. So far, all is going well and hope to have many years in my new car. More

Helpful Stephen Ashe is awesome, he's very helpful and is very patient. Go to him if you if you are planning on getting your next car. Stephen Ashe is awesome, he's very helpful and is very patient. Go to him if you if you are planning on getting your next car. More

Excellent service in a freindly atmosphere David Hepworth made the process of understanding the car and the purchase vs lease very easy. We had been happy with the dealer the first time around David Hepworth made the process of understanding the car and the purchase vs lease very easy. We had been happy with the dealer the first time around, not to mention the Acura RLX itself, 9 years ago, and the comfort of trusting the people and the car was huge to us, older drivers. And the sense of a relaxed atmosphere with no pressure or games really shows in the cooperation and friendliness of everyone at the showroom. And David was patient with us, scheduled meetings at our convenience, and explained in clear terms the attributes of the car, especially as we took test drives. I would most definitely recommend this dealer, dealership...and the car! More