Acura of Peabody
Peabody, MA
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496 Reviews of Acura of Peabody
Steven Ashe know his Acura! I had a great experience purchasing my new Acura MDX. Steven Ashe is an excellent salesman; he knows his Acura products in and out. Steven Ashe is ver I had a great experience purchasing my new Acura MDX. Steven Ashe is an excellent salesman; he knows his Acura products in and out. Steven Ashe is very honest car salesman, he would let you know the pros and con for purchasing a vehicle. He doesn't pressure you to purchase a car. When you step inside the Acura facility, he treats you like family. He would introduce to his entire staff member. It makes you feel welcome. More
The Best of the Best The purchase of my second car from Acura of Peabody did not disappoint! The perfect car for me sold with efficiency, professionalism, simplicity, and The purchase of my second car from Acura of Peabody did not disappoint! The perfect car for me sold with efficiency, professionalism, simplicity, and great service. Sales Consultant Steven Ashe was "meant to be" in my life and became a friend in the process. Best car, Best dealer, Best Sales Consultant = *****! More
Very efficient Will DeMarco is very professional, knowledgeable and was extremely patient with us. This was a very pleasant car buying experience. If you're lookin Will DeMarco is very professional, knowledgeable and was extremely patient with us. This was a very pleasant car buying experience. If you're looking to buy an Acura, this is definitely the place to go. More
A step above the typical car buying experience! My 2006 TL had 89k on the odometer and was looking at some future repairs. Also I wanted to take advantage of the excellent value retention Acura is My 2006 TL had 89k on the odometer and was looking at some future repairs. Also I wanted to take advantage of the excellent value retention Acura is known for. Having bought the car certified at Peabody Acura, I was very pleased with the service and professionalism there. My wife and I had looked at the Honda CRV first, but I wasn't too impressed. We thought why not take a look at the Acura RDX? The price of the CRV touring top of the line model was 34k, but it seemed like I got much more for just a slight increase with the RDX. We arrived at Peabody Acura on a Sunday morning and was greeted by Steve Ashe. I enjoyed his laid back, no pressure, yet fully knowledgeable style. We took the RDX for a test drive while Steve explained the many features of the car. My wife was concerned that the RDX was much bigger than the CRV, but it was my lucky day when I spotted a CRV at a parking spot, pulled up next to it and we could see that it was just about the same. We went home to think it over, and did some research. My wife wasn't too thrilled about the RDX and wanted to drive the TLX, Steve was very patient with the whole process, even taking time to look up the actual dimensions of the vehicles! After some negotiation we drove off with a 2017 RDX which my wife now enjoys driving. Steve explained the car very thoroughly, even taking time to set up the Bluetooth, seats and mirrors for us. I would definitely recommend Steve when you are looking for a positive car buying experience, and will be doing business there in the future. More
Friendly and efficient service From the moment I walked into the dealership to check out whether or not I wanted to stick with Acura for my new car, my experience with their sales s From the moment I walked into the dealership to check out whether or not I wanted to stick with Acura for my new car, my experience with their sales staff was helpful, low key and efficient. My first visit was solely to look and see. I was given the information I needed, but was not pressured at all. I received follow-up emails offering to give me more information. Steven was very conscious of lots of family obligations which slowed down my ability to make the sale happen quickly and was there to help, not pressure. When I was able to get back to the dealership, many of the staff helped to make the purchase of my car a painless and efficient process. More
Poor customer service After many years of servicing my vehicle at Acura of Peabody I feel recently the only objective of the dealer is to extract as much money out of my po After many years of servicing my vehicle at Acura of Peabody I feel recently the only objective of the dealer is to extract as much money out of my pocketbook as possible. This has made me come to the conclusion to bring my business elsewhere. I will never set foot in that dealer again. More
perfect, excellent Acura in Peabody is the best. Wilfredo was great. He knew what he is doing, he took his time to help my husband and I. I was so worry about getting th Acura in Peabody is the best. Wilfredo was great. He knew what he is doing, he took his time to help my husband and I. I was so worry about getting the car because of ( no key, no park or reverse break) loll but with his help and knowledge about the car I was so happy to drive home with an ACURA TLS. Thank you Wilfredo. More
Fantastic experience We recently bought an MDX from Acura of Peabody and it was by far the best experience we have ever had purchasing a car. The negotiation process was We recently bought an MDX from Acura of Peabody and it was by far the best experience we have ever had purchasing a car. The negotiation process was smooth and we walked away very happy. Steven was friendly, knowledgeable and easy to work with. We would highly recommend them. More
Excellent customer service! Great cars. I just picked up my new ILX lease from Acura of Peabody. The whole experience of turning in my current lease (Mazda 6) and leasing my new 2016 ILX was I just picked up my new ILX lease from Acura of Peabody. The whole experience of turning in my current lease (Mazda 6) and leasing my new 2016 ILX was incredibly easy and a stress-free process. Steve Ashe was very informative and accommodating in managing this transition. He was very patient in answering all of my questions and expertly handling & coordinating the dealership's steps towards finding and delivering the ILX I wanted. My contact with the other staff at the dealership was also very positive. Overall, the dealership has created a friendly and professional atmosphere. I would absolutely recommend Acura of Peabody for their car buying experience. More
Great dealership, excellent service, great sales people I just purchased my fourth Acura. I owned two MDX's and then went over to Ford. Loved my car, but wasn't so pleased with the service. Went back to Acu I just purchased my fourth Acura. I owned two MDX's and then went over to Ford. Loved my car, but wasn't so pleased with the service. Went back to Acura and purchased a TL which I kept for two years. I just traded that in for a RDX. The last two purchases I dealt with Steve Ashe. Steve is amazing. A great guy who goes above and beyond what he needs to do. He makes sure you really feel comfortable about all the features in the vehicle before he lets you leave. There is no feeling of being rushed and no pressure at all to buy. At this point, I feel like Steve is a friend. The service is exceptional and I have never had a problem in any way in all the years I've gone to this dealership. Vanessa is also very accomodating and great to work with. Highly recommend Acura of Peabody. Be sure to ask for Steve! More

