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Acura of Peabody

Peabody, MA

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496 Reviews

233 Andover Street

Peabody, MA

01960

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496 Reviews of Acura of Peabody

August 22, 2016

Steven Ashe know his Acura! I had a great experience purchasing my new Acura MDX. Steven Ashe is an excellent salesman; he knows his Acura products in and out. Steven Ashe is ver More

by elektranic
Recommend Dealer
Yes
Employees Worked With
Steven Ashe
Aug 22, 2016 -

Acura of Peabody responded

Thank you for posting this nice review and commenting on your positive purchase experience with Steven, Enjoy your new MDX!

August 19, 2016

The Best of the Best The purchase of my second car from Acura of Peabody did not disappoint! The perfect car for me sold with efficiency, professionalism, simplicity, and More

by Robert Broudo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Fier, Steven Ashe
Aug 19, 2016 -

Acura of Peabody responded

Robert - thank you for your business and loyalty to Acura of Peabody. Steven is an integral part of our team here and I am glad that you received the level of service that you and every other customer expects. Enjoy your new ride!

August 16, 2016

Very efficient Will DeMarco is very professional, knowledgeable and was extremely patient with us. This was a very pleasant car buying experience. If you're lookin More

by Barbara26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Roe, Wil DeMarco
Aug 16, 2016 -

Acura of Peabody responded

Barbara, Thank you for the kind words regarding your recent buying experience with Acura of Peabody and in particular Wil Demarco. Please know that this level of service will continue for years to come and welcome to the Acura of Peabody family.

August 15, 2016

A step above the typical car buying experience! My 2006 TL had 89k on the odometer and was looking at some future repairs. Also I wanted to take advantage of the excellent value retention Acura is More

by wife likes RDX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Ashe
Aug 15, 2016 -

Acura of Peabody responded

Thank you so much for your loyalty to Acura of Peabody as it is greatly appreciated. We are very fortunate to have a very loyal client base like you, and am happy we continue to give you the level of service you deserve. Very nice comments regarding Steven as he is a very integral part of the team at Acura of Peabody. Enjoy your new ride!

August 08, 2016

Friendly and efficient service From the moment I walked into the dealership to check out whether or not I wanted to stick with Acura for my new car, my experience with their sales s More

by ReRe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ara, Steven Ashe
Aug 09, 2016 -

Acura of Peabody responded

ReRe - thank you for taking the time to write this nice review of your experience at Acura of Peabody and in particular Steven. Enjoy your new ride!

August 04, 2016

Poor customer service After many years of servicing my vehicle at Acura of Peabody I feel recently the only objective of the dealer is to extract as much money out of my po More

by AcuraLover2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No comment
Aug 04, 2016 -

Acura of Peabody responded

Thank you for taking the time to write about your recent experiences with Acura of Peabody. Although all reviews are not good, it helps with our business model to hear both good and unpleasant. With that said, it is not our sole intent to "extract as much money as possible" from our very loyal customer base, but to provide exemplary maintenance performed on any and all Acura's we service. Although this is not the case here with how you feel about our service, I will review our processes and procedures so that we do not come off like this for you or any other customer.

July 29, 2016

perfect, excellent Acura in Peabody is the best. Wilfredo was great. He knew what he is doing, he took his time to help my husband and I. I was so worry about getting th More

by sunshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil DeMarco
Jul 29, 2016 -

Acura of Peabody responded

Thank you for your business and taking the time to write this nice note of appreciation. Enjoy your new ride from Acura of Peabody!

July 27, 2016

Fantastic experience We recently bought an MDX from Acura of Peabody and it was by far the best experience we have ever had purchasing a car. The negotiation process was More

by BCL511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Ashe
Jul 27, 2016 -

Acura of Peabody responded

Thank you for writing this nice about your buying experience from Acura of Peabody and in particular Steven Ashe as your sales advisor. Please know that this level of service will continue for years as you service your vehicle with us. Welcome to the Acura of Peabody family and enjoy your new ride!

June 28, 2016

Excellent customer service! Great cars. I just picked up my new ILX lease from Acura of Peabody. The whole experience of turning in my current lease (Mazda 6) and leasing my new 2016 ILX was More

by John Casey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Ashe
Jun 29, 2016 -

Acura of Peabody responded

John, Thank you for taking the time to write this nice note regarding your recent purchase at Acura of Peabody and your sales advisor Steven Ashe. Enjoy your new ride and welcome to the Acura of Peabody family!

June 23, 2016

Great dealership, excellent service, great sales people I just purchased my fourth Acura. I owned two MDX's and then went over to Ford. Loved my car, but wasn't so pleased with the service. Went back to Acu More

by Ann S.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vanessa, Alan, Steven Ashe
Jun 24, 2016 -

Acura of Peabody responded

Anne, Thank you for taking the time to write this nice note of appreciation for service received by Acura of Peabody and in particular Steve and Vanessa as it is greatly appreciated and thank you for your loyalty. Enjoy your new RDX!

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