Acura of Ramsey

Great place to do business I recently took delivery of a certified 2014 ILX. One test drive was all it took - but on top of that, it was the best buying experience ever. Profe I recently took delivery of a certified 2014 ILX. One test drive was all it took - but on top of that, it was the best buying experience ever. Professional, efficient, and extremely helpful. They handled all the details with minimal effort required by me, and helped me figure out some of the confusing things in the tech package that I couldn't do on my own. I was greeted by name when I returned a week later for my plates - all in all a great buying experience. More

Best Car Buying Experience - Josette I recently pruchased my 2nd 2015 Acura ILX and I could not be any happier with how smooth and effortless everything worked out. I had the pleasure of I recently pruchased my 2nd 2015 Acura ILX and I could not be any happier with how smooth and effortless everything worked out. I had the pleasure of working with a few people, Rafael Figuereo (salesman), JB Navaro (finance guy) and David Schnapper (finance guy), who by far have exceeded any possible expectations one would have walking into a car dealership. They made sure I received the best possible rate and my payments are right where I wanted them to be with what I wanted to put down. The shear knowledge and attention to detail was subpurb, which is hard to do considering I am very detail oriented and am one of those that ask every question down to the fine print. But low and behold, they were all patient, friendly and always reached out to me via email or phone each step of the way when I could not be present at the dealrership. If you are in the market to buy an Acura, I would highly reccomend to go straight to Rafael at Acura of Ramsey (do not pass go, do not collect $200) haha. I am serious though, you will not only be happy with your results, but wont be stressed with the process. Happy car shopping!!! More

Great dealership! My Sales Consultant Artie Nevruzian was the best! He was very friendly and straightforward during my leasing process. Also extremely helpful explaini My Sales Consultant Artie Nevruzian was the best! He was very friendly and straightforward during my leasing process. Also extremely helpful explainig all the fabulous features of my new Acura TLX. Would definitely recommend to my family & friends. - Kristen More

Fair and efficient I just took delivery of a 2015 RLX from Acura of Ramsey. It is the second car that I have leased from Stu Fogler at this dealer. Everything about my e I just took delivery of a 2015 RLX from Acura of Ramsey. It is the second car that I have leased from Stu Fogler at this dealer. Everything about my experience was first rate. Acura of Ramsey isn't the dealer that is closest to my home, but it is the one from which I chose to lease my Acuras. More

Deceptive pricing -- tacked on charges after buying car I bought an Acura MDX on Dec. 6, 2014. After paying for car, dealer tacked on additional charge 10 days later. This was done despite no paperwork me I bought an Acura MDX on Dec. 6, 2014. After paying for car, dealer tacked on additional charge 10 days later. This was done despite no paperwork mentioning additional charge when I bought the car. The original salesman (Robert Zimmer) was good. But the salesman/account person (David Schnapper) was impersonl and officious, hurrying me through the signing/closing process without giving me any paperwork about the additional, later charge. The general manager (Joe Rauch) was very unhelpful, even refusing my first two requests to email me the Acura USA Customer Service address so I could lodge a complaint. He finally gave me this info but, like Mr. Schnapper, left a very impression with me. Overall, a bad experience. Their haughty attitude is probably from treating many other customers the same way. More

Overall A+++ Experience I went in to have routine service done in the morning and had great service from Tommy. As I was leaving I inquired about another vehicle that I saw o I went in to have routine service done in the morning and had great service from Tommy. As I was leaving I inquired about another vehicle that I saw on the lot. I went in by Stuart, was greeted by my name and introduced to Manny for a test drive. He was so accomodating and amazing!!! He explained everything with no pressure at all. He was so courteous and knowledgeable that. I left with another car! Best deal around, gorgeous car, great staff!!!! Best dealership in NJ, I live an hour away and would drive 2 for such great customer service. This is our 6th car from Ramsey Acura. GREAT TEAM! More

good experience Barry was friendly and straightforward with our leasing process which is much appreciated. There was no back and forth with prices that often occurs Barry was friendly and straightforward with our leasing process which is much appreciated. There was no back and forth with prices that often occurs at other dealerships. Barry has continued to be extremely helpful and provide us with assistance as we settle into our new car. More

SUPERB The two gentleman that helped me were great. It was a great experience. They were excellent, knowledgeable and trustworthy. The communication was grea The two gentleman that helped me were great. It was a great experience. They were excellent, knowledgeable and trustworthy. The communication was great. Acura of Ramsey is the way to go! More

Always a pleasure Buying/Leasing a car can always be a hassle, but never with Acura Ramsey. Stu Fogler has yet again exceeded my expectations. He was able to accomoda Buying/Leasing a car can always be a hassle, but never with Acura Ramsey. Stu Fogler has yet again exceeded my expectations. He was able to accomodate our price range, while getting us into the RDX that we wanted. Paperwork was a breeze and very funny as he has a great personality. This is now my second Acura that I have leased through Stu and I hope to continue for many years to come. I love my new Acura RDX! Thank you Ramsey :) More

Great Experience Want to thank again our sales & leasing consultant Bob Anzalone for making buying a new car a very pleasant experience. Bob was friendly, courteous, p Want to thank again our sales & leasing consultant Bob Anzalone for making buying a new car a very pleasant experience. Bob was friendly, courteous, professional and knowledgeable. All our questions were answered, we felt special and welcome and never pressured. I would recommend Acura of Ramsey to my friends and co-workers. More