I travel from the Bronx to take advantage of Ramsey service and hospitality. It is clean and personalized. The staff is informative and helpful and do not push services not needed. Your car is serviced immediately. It is difficult to find mechanics that are honest about work that is needed. I highly recommend Ramsey auto shop as well as sales.
"Fantastic service at the Service desk"
Due to an accident on Rt 17S I was extremely delayed to my appointment. I was concerned because I had requested a loaner car for the day. I called while stuck in traffic and Jason answered. He was friendly, understanding about my late arrival and had the best local road tips for my safe arrival. When I finally arrived Roberto assisted me with my RDX B123 service request and hooked me up with an fancy newer model RDX for the day. I went on about my day with the loaner and Roberto called me within an hour to update me on the status of the service as well as mention a few items that I might want to address in the near future to keep my car running like the new loaner I had. I really appreciated the timely manner and comprehensive service I received. I went back later in the day and picked up my car and they even washed and vacuumed my car. What a nice touch. All the personnel at Ramsey Acura from salespeople, service and Donna in payment are friendly and welcoming. If you have any issues or questions the staff is always happy to help. This is my third vehicle leased from Ramsey Acura and I look forward to continuing my relationship with this fine firm for many years to come. Thank you, Ramsey Acura
"The service was professional and excellent. The associate..."
The service was professional and excellent. The associate was very caring and my job was done fast and properly. I was very satisfied with service provided from the associate .