Acura of Ramsey

The sales person was a pleasure to work with and the vehicle was available on site, so within a hours I was able to drive home my new Acura TL. Overall a great expierence. vehicle was available on site, so within a hours I was able to drive home my new Acura TL. Overall a great expierence. More

Our salesperson, Arthur Nevruzian, was very helpful, knowledgeable and accommodating with absolutely no pressure. He made it very easy to purchase this new vehicle, and he followed up with assistance af knowledgeable and accommodating with absolutely no pressure. He made it very easy to purchase this new vehicle, and he followed up with assistance after purchase. More

My husband and I had been searching for a used Honda Pilot where we live in CT. After not having much luck we expanded our search. Through an online search, I found a vehicle at Acura of Ramsey in NJ. Pilot where we live in CT. After not having much luck we expanded our search. Through an online search, I found a vehicle at Acura of Ramsey in NJ. I sent an email inquiring about the vehicle on a Sunday afternoon and received a response first thing Monday morning from Manny Cordero. I explained what I was looking for and what I wanted to trade in. He was upfront and honest with me and assured me that even though they were out of state, they would handle the entire process. Manny was always very prompt in answering any of our questions. I had applied for the loan on my own and sent my preapproval to the dealership. David reviewed our application and took it upon himself to find us an even better rate. My husband and I nervously took the 1.5 hour trip to see the car. We were very warmly greeted by all of the staff. We were also very pleased with the condition of the vehicle and knew we were making the right choice. During the 2 hours it took to check out the vehicle and sign all of the papers we were treated graciously by all. It was a relaxed and comfortable atmosphere. Manny, Kudos to you. This was by far the best experience that I have ever had purchasing a vehicle. I would recommend Manny to all! More

My salesman, Maher Marhoumy, was pleasant, knowledgeable and patient in explaining the features of my 2014 Acura TL. He gave me an excellent overview of the mechanical features of the vehicle. Although the and patient in explaining the features of my 2014 Acura TL. He gave me an excellent overview of the mechanical features of the vehicle. Although the deal is done, he was just as agreeable and helpful when I came back to ask a few more questions about the navigation system. It was not stressful negotiating the purchase. Maher's sales manager came out to greet me after my initial visit assuring me that he would work hard to make the deal happen if I returned. I get the feeling that it gave Maher the support he needed to close the deal. David Schnapper handled the paper work well. Since this was my first experience with leasing, I had many questions. He was knowledgeable and patient in answering them all. I had a very good experience with my 2005 TL which I also purchased at Ramsey Acura so I'm glad that I was able to do that again. I look forward to continuing to deal with Tom Sabiel who has been my service representative. He was friendly and helpful in keeping my 2005 Acura going relatively problem free for the last 8 years. I look forward to continuing to work with him. More

Many thanks to the incredible team of Acura Ramsey. This was absolutely the best car buying experience ever! I look forward to our next purchase. was absolutely the best car buying experience ever! I look forward to our next purchase. More

The dealership is very nice and relaxing. Our salesman Maher Marhoumy was great and very professional and the price was awesome!!! The car is great, my first experience with an Acura. I would definitely Maher Marhoumy was great and very professional and the price was awesome!!! The car is great, my first experience with an Acura. I would definitely get another. More

I must say this was my best car buying experience ever. Manny was informative, patient and sincere. Also JB did everything in his power to make sure we left happy. I have recommended them and will contin Manny was informative, patient and sincere. Also JB did everything in his power to make sure we left happy. I have recommended them and will continue to. Thanks LMC More

They work a good deal of time to explain the available cars and then they look at the information on my IPAD for comparison and then presented me with a good working offer. The attitude and good personal cars and then they look at the information on my IPAD for comparison and then presented me with a good working offer. The attitude and good personality along with good customer service was the selling point that seal the deal. Also after sale they have been very helpful for any question or issues. More

Lease on 2011 Tiquan was up and was looking for a replacement vehicle. Narrowed it down to Honda Accord, Volvo S60, BMW 328i, Subaru Legacy and Acura. Went to White Plains Honda and could not test dr replacement vehicle. Narrowed it down to Honda Accord, Volvo S60, BMW 328i, Subaru Legacy and Acura. Went to White Plains Honda and could not test drive the Honda Accord V6 because there were none available. Tried Subaru but the wife thought it was too vanilla. Drove BMWs at Wide World and loved the cars. Went to Ramsey and drove the Volvo and then to Acura, dealt with David Schamberg (no longer there now at Nanuet Mercedes). David was very friendly and low key. He gave us the keys to the car and told us to take it on a test drive. We immediately loved the ride and handling. Dave gave us a good deal on a lease. However, when we went came back several days later to finalize the deal and pickup the car, Dave,the original Finance Manager was out that day and JB handled the paperwork. JB offhandedly informed us that Acura Finance couldn't give us the tier one financing and the price increased over $22 more a month. Needless to say we were quite shocked at this turn of events. JB thought Dave had called us to discuss the matter prior to coming in to pickup the car at the original deal price. Dave did not want to deal with the situation so he left it to JB to handle without letting JB know he had not contacted us. The sales manager then got involved and we ended paying a few dollars more per month but no where near the additional $22 a month they claimed was the new deal. One of the sales managers claimed it was no big deal and he figured he could handle the matter when we came in. We got everything straightened out. But they knew we were not happy and Dave Schamberg was equally surprised when we told him what had happened in the Finance office. A word of caution, before you shop for a car know the parameters of your credit score since this can effect the amount of the per month lease payments. Pleasurable doing business with Schamberg but the finance part brought us back to car buying reality. More

This is the 3rd Acura TL I have leased from Acura of Ramsey and my salesperson for all three was Stu Fogler. Stu is very personable, warm and helpful always taking the time to answer any questions. He Ramsey and my salesperson for all three was Stu Fogler. Stu is very personable, warm and helpful always taking the time to answer any questions. He never pressures or haggles and keeps the transaction on track and going smoothly. I NEVER feel rushed...no matter how busy he is. I would highly recommend Stu and Acura of Ramsey. More