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Acura of Ramsey - Service Center

Ramsey, NJ

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548 Reviews

548 Reviews of Acura of Ramsey - Service Center

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August 20, 2022

excellent service department, everyone goes above and beyond, couldn't ask for a better service department More

by unpoetaloco7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rayni Poueri
August 18, 2022

Service department is not helpful at all. They just take your money and won’t help. They scream and yell at you on the phone. Avoid all costs many other helpful and friendly Acura dealers. More

by Kahan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ronald Cohen
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2022

Stay away. Totally incompetent service team and the service manager Danny is the rudest person ever met who could actually care less about customers. Back 4 ti More

by blynch522
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ronald Cohen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Rivera and Ron Cohen
April 04, 2020

You‘ve been on top of things during “the normal days”and you guys came thru for me during these challenging times. Thank you! Michael Bleyzer (on my 5th Acura from your dealership) More

by Mikevlad
Recommend Dealer
Yes
Employees Worked With
Tom Sabiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2020

Review Excellent -Replacement of dead battery addressed promptly, timely and professionally, especially in the most difficult of circumstances. Much appreci More

by RDX Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
April 01, 2020

Honest, caring professionalism. Once again, I brought my Acura TL to Ramsey Acura for routine service. A few items of possible or potential concern were shared but were presented in More

by chashamay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberto Trujillo
March 28, 2020

Tom was excellent as always. I was very impressed how concerned they were I about the virus and did an excellent job keeping us all safe. I have been using Acura service for the past 12 years and have a More

by Kathy1116
Recommend Dealer
Yes
Employees Worked With
Tom Sabiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2020 -

Acura of Ramsey responded

Kathy, Your feedback is so important to us. Thank you for taking a few moments to share your experience with Acura of Ramsey! Stay Safe.

March 28, 2020

Professional as always. The quality of service is never in question with Ramsey Acura. The service group is always honest and collaborative, and you're kept aware of what se More

by grromano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Sabiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2020 -

Acura of Ramsey responded

We are so happy to hear our service department could meet your expectations! We take pride in giving the best customer service possible. Thank you for the kind words and stay safe.

March 27, 2020

Acura Of Ramsey Second To None Acura of Ramsey is the dealership that is the standard of the industry. Whether you are buying a car, getting service for your car, or have a question More

by Lou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Artie Nevruzian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Sabiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stuart L. Fogler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Rauch, David Schnapper, Chris Sampieri, Jason Sadowsky, Roberto Trujillo
Mar 27, 2020 -

Acura of Ramsey responded

We thank you for taking the time to leave a detailed review! We are thrilled to know that we exceeded your expectations. We look forward to working with you again soon!

March 19, 2020

Acura Of Ramsey A Step Ahead Acura of Ramsey always provides exceptional service and their all their service managers clearly are a step ahead of other auto dealerships. Tom Siebe More

by Lou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Artie Nevruzian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Sabiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stuart L. Fogler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Rauch, David Schnapper, Chris Sampieri, Jason Sadowsky, Roberto Trujillo
Mar 23, 2020 -

Acura of Ramsey responded

Tom is a phenomenal member of our team, we are happy to see that you agree. We will be sure to share this with them!

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