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Acura of Salem - Service Center

Salem, OR

4.9
521 Reviews

521 Reviews of Acura of Salem - Service Center

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December 08, 2022

Service advisor was super helpful in evaluating options for brake job, vibration issue and cosmetic repair options. More

by JOSEPH97302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2022 -

Acura of Salem responded

We're happy we could get your brakes back to 100%! Thank you for choosing Acura of Salem!

December 06, 2022

Staff always goes above and beyond for the customer, and the coffee and cookies hit the spot. More

by ROGDIANE70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Coreas
Dec 15, 2022 -

Acura of Salem responded

Thank you for the great review and for enjoying the amenities!

November 30, 2022

This team of professionals are truly the best! Always greeted with a smile and friendly. More

by MORSILLO123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Coreas
Nov 30, 2022 -

Acura of Salem responded

Thank you for choosing Acura of Salem!

November 30, 2022

Excellent assistance with an unusual problem that occurred during the warranty period. Same day resolution! More

by PATTIFELLAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

Acura of Salem responded

Thank you for the opportunity to get you patched up and back on the road!

November 06, 2022

great to work with, very understanding, friendly and courteous can believe they get the job done fast and accurate More

by CJPETE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
cody cain
Nov 30, 2022 -

Acura of Salem responded

We do our best to be accurate and fast. Thank you for choosing Acura of Salem!

November 01, 2022

Always a good experience. Service manager Kevin does a great job of getting us in and out in a timely manner. More

by FAIRWAYDM
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Coreas
Nov 30, 2022 -

Acura of Salem responded

We look forward to working with you again. Thank you for choosing Acura of Salem!

October 21, 2022

Kevin gas been great to work with and is always quick to respond to our needs. More

by DISAAK0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

Acura of Salem responded

Kevin is great! Thank you for choosing Acura of Salem!

October 21, 2022

Good service, good people. They are aware that your time is valuable and work to ensure you are in and out timely More

by MARTYOAKES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren S
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Tillett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

Acura of Salem responded

Was the 1-star rating a mistake? Thank you for your kind words and for choosing Acura of Salem.

October 19, 2022

Excellent service! Anna did a great job! We will return in the future and let our friends know of the quality of service! More

by jfkingsbury66
Customer Service
Recommend Dealer
Yes
Employees Worked With
Anna Coreas
Oct 28, 2022 -

Acura of Salem responded

We look forward to seeing you again! Thank you for choosing Acura of Salem!

October 18, 2022

Acura of Salem has always been a genuine pleasure to work with. I have had all of my Acura vehicles serviced there, they always have done a great job. More

by BRUCE.A.FLETCHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Coreas
Oct 28, 2022 -

Acura of Salem responded

We appreciate your kind words and this review. Thank you for choosing Acura of Salem!

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