Acura of Salem - Service Center

Kevin is great! He is super knowledgeable about my car and I never feel like he is selling me services I don’t actually need. He is super knowledgeable about my car and I never feel like he is selling me services I don’t actually need. More

I had an AWD light come on a couple of times. Checked with Kevin and he recommended keeping track. It came on more frequently, so they did a transmission service that was due and a diagnostic on Checked with Kevin and he recommended keeping track. It came on more frequently, so they did a transmission service that was due and a diagnostic on the differential. It turned out to be a bubble in the line, an easy fix, and I am pleased with the service. More

Friendly service and a quick turnaround with my vehicle. Provided a comfortable waiting area with free coffee. Provided a comfortable waiting area with free coffee. More

Great customer service. Bad location with minimal parking and hard to maneuver commercial street. Overall very satisfied Bad location with minimal parking and hard to maneuver commercial street. Overall very satisfied More

Best place I have been to get my car serviced Kevin explain to me what was wrong in a way I could understand and went over safety inspection that they performed. Was super happy with the respect and kn explain to me what was wrong in a way I could understand and went over safety inspection that they performed. Was super happy with the respect and knowledge this place has More

I was impressed that the service advisor was waiting for me and had attempted to look up a history on my vehicle even though I had not been to the dealership before. The service was done sooner than I expec me and had attempted to look up a history on my vehicle even though I had not been to the dealership before. The service was done sooner than I expected with a run down on the condition of my vehicle. Excellent job! More

We were treated with respect and Excellance Kevin, the man that helped us at the desk was outstanding and very personable and knowledgeable. Thank you for the good experience.. man that helped us at the desk was outstanding and very personable and knowledgeable. Thank you for the good experience.. More

Appointment was messed up requiring me to come back another day. Initially tried on line appointment but the system didn’t work. Should have a notice not to use that method. Kevin took care of my conce another day. Initially tried on line appointment but the system didn’t work. Should have a notice not to use that method. Kevin took care of my concerns well. More

Thank you so much for the great service we received on our Acura! We appreciated your willingness to work with our schedule!!! our Acura! We appreciated your willingness to work with our schedule!!! More

Excellent place to get car serviced. Clean and offers coffee and snacks! Great customer service! Clean and offers coffee and snacks! Great customer service! More