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Acura of Salem - Service Center

Salem, OR

4.9
521 Reviews

521 Reviews of Acura of Salem - Service Center

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January 17, 2025

I always feel safe with the guaranteed service you provide. Accommodation and availability are also part of the excellent service I receive from you. Thank you so much. More

by Isabel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Acura of Salem responded

Thank you for choosing Acura of Salem!

January 15, 2025

Very nice helpful service personnel. Had an A service and car was cleaned and vacuumed after the service. More

by CRGEJOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Acura of Salem responded

We're glad we could help get your vehicle patched back up! Thank you for choosing Acura of Salem!

January 12, 2025

Normally, Kevin assists us and he has been knowledgeable and helpful. This week we worked with Crystal, who was equally as helpful and knowledgeable. Our car was serviced in so quickly and it was a pleasant More

by LCALDWELL5
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Acura of Salem responded

Thank you for choosing Acura of Salem! Kevin or Crystal are always happy to assist.

January 11, 2025

I wasn’t happy about the fact that my car is only three years old and Acura wouldn’t cover the cost of my skylight that was leaking More

by BMITCH8331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Acura of Salem responded

Thank you for choosing Acura of Salem! We understand your disappointment regarding the coverage of your vehicle's sunroof leak. Feel free to reach out if you have any further questions regarding warranty coverage. We don't want to leave any stone unturned.

January 10, 2025

I can’t say enough of the quality service I receive from Kevin. I am treated respectfully and honestly for a job well done. More

by darinda.koennecke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Acura of Salem responded

Thank you for choosing Acura of Salem! We are glad we could get your vehicle back on the road!

January 10, 2025

Always happy to drive to Salem for great customer service! Kevin is the main reason for this! More

by Brookestaffordlmft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Acura of Salem responded

Thank you for choosing Acura of Salem! Thank you for making the drive!

January 06, 2025

Good service , friendly customer service , very knowledgeable staff with prompt attention to concerns and willingness to give an honest diagnostic More

by cchhgo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Acura of Salem responded

Thank you for choosing Acura of Salem for your service needs!

January 03, 2025

Kevin provides excellent above and beyond customer service. He is professional and punctual ,he always projects a positive can-do spirit in helping get my car needs met as soon as possible. He delive More

by JBARTCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2025 -

Acura of Salem responded

We appreciate your very kind review. Thank you for choosing Acura of Salem!

December 25, 2024

I have an old Acura that is a second car. I'm elderly myself. This dealer has provided all service for this car from purchase. Very reliable and helpful - I trust them to do what's neede More

by CHANNUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Acura of Salem responded

Thank you for choosing Acura of Salem for your service needs. We're grateful we could serve you.

December 23, 2024

Very helpful and courteous. Very comfortable waiting area. Had a cup of coffee Very nice! More

by VICKIMARK.DAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Acura of Salem responded

Thank you for choosing Acura of Salem! We're glad we could get your vehicle patched up and back on the road.

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