
Acura of Sherman Oaks
Los Angeles, CA
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108 Reviews of Acura of Sherman Oaks
Rohan made this experience easy and enjoyable. The dealership was clean and a pleasant place to wait in while my car was prepared. The dealership was clean and a pleasant place to wait in while my car was prepared. More
While sales people a good and attentive, everything else around the sale could be improved. After 2 weeks having a car, dealership still can’t get me my second key. Incorrect charger package has been orde around the sale could be improved. After 2 weeks having a car, dealership still can’t get me my second key. Incorrect charger package has been ordered. I still can’t get the info to monitor my incorrect charger delivery. I am asked to wait and I am waiting however, it seems that nothing comes from waiting. Not even a timeline when to expect my key or get my wrong charger delivery. I was offered to order me a correct charger, but the incorrect order still goes through the process and incorrect charger is being shipped. Why is that so difficult and why I am, as a customer for many years from that particular dealership ( I took 4 cars from it) should wait so long for things to be corrected/ set right? More
Wonderful experience with Acura Sherman Oaks. Deal was transparent, nice people, finance was quick, Rohan was an excellent salesman, professional and kind. Would recommend! Deal was transparent, nice people, finance was quick, Rohan was an excellent salesman, professional and kind. Would recommend! More
I would absolutely recommend this dealership and especially Jasmin Jackson. They were so flexible, patient and understanding. They went out of their way to accommodate. especially Jasmin Jackson. They were so flexible, patient and understanding. They went out of their way to accommodate. More
Rohan and Demetrio demonstrated exceptional customer service, ensuring that my car shopping experience exceeded expectations. Their professionalism, attentiveness, and expertise made the process smooth service, ensuring that my car shopping experience exceeded expectations. Their professionalism, attentiveness, and expertise made the process smooth and enjoyable. I truly appreciate their courtesy, knowledge, and willingness to assist throughout every step. Their commitment to providing a top-tier experience reflects highly on their dedication to customer satisfaction. More
Terrell was amazing. Very knowledgeable, efficient, kind, and helpful. He was not the typical pushy salesman. I came in to see if I wanted a specific car and test drive Very knowledgeable, efficient, kind, and helpful. He was not the typical pushy salesman. I came in to see if I wanted a specific car and test drive it. I had my dog with me and it was no problem he was very accommodating. I will definitely return when I am ready for another car. I highly recommend working with him. More