Acura of Sherman Oaks

Yestin was a great help in ensuring we knew all aspects of the vehicle and what was included in the sale price. of the vehicle and what was included in the sale price. More

Highly pleased with Ernesto and his great customer service. He was very knowledgable and extremely personable service. He was very knowledgable and extremely personable More

Jasmine was excellent salesperson. She thoroughly helped me find my new vehicle. I recommend buying a vehicle from her. She thoroughly helped me find my new vehicle. I recommend buying a vehicle from her. More

Rohan made this experience easy and enjoyable. The dealership was clean and a pleasant place to wait in while my car was prepared. The dealership was clean and a pleasant place to wait in while my car was prepared. More

While sales people a good and attentive, everything else around the sale could be improved. After 2 weeks having a car, dealership still can’t get me my second key. Incorrect charger package has been orde around the sale could be improved. After 2 weeks having a car, dealership still can’t get me my second key. Incorrect charger package has been ordered. I still can’t get the info to monitor my incorrect charger delivery. I am asked to wait and I am waiting however, it seems that nothing comes from waiting. Not even a timeline when to expect my key or get my wrong charger delivery. I was offered to order me a correct charger, but the incorrect order still goes through the process and incorrect charger is being shipped. Why is that so difficult and why I am, as a customer for many years from that particular dealership ( I took 4 cars from it) should wait so long for things to be corrected/ set right? More

Jasmine was a fantastic sales person and exceeded expectations. They went above and beyond to secure our business. expectations. They went above and beyond to secure our business. More

Wonderful experience with Acura Sherman Oaks. Deal was transparent, nice people, finance was quick, Rohan was an excellent salesman, professional and kind. Would recommend! Deal was transparent, nice people, finance was quick, Rohan was an excellent salesman, professional and kind. Would recommend! More

I would absolutely recommend this dealership and especially Jasmin Jackson. They were so flexible, patient and understanding. They went out of their way to accommodate. especially Jasmin Jackson. They were so flexible, patient and understanding. They went out of their way to accommodate. More

Rohan and Demetrio demonstrated exceptional customer service, ensuring that my car shopping experience exceeded expectations. Their professionalism, attentiveness, and expertise made the process smooth service, ensuring that my car shopping experience exceeded expectations. Their professionalism, attentiveness, and expertise made the process smooth and enjoyable. I truly appreciate their courtesy, knowledge, and willingness to assist throughout every step. Their commitment to providing a top-tier experience reflects highly on their dedication to customer satisfaction. More

Terrell was amazing. Very knowledgeable, efficient, kind, and helpful. He was not the typical pushy salesman. I came in to see if I wanted a specific car and test drive Very knowledgeable, efficient, kind, and helpful. He was not the typical pushy salesman. I came in to see if I wanted a specific car and test drive it. I had my dog with me and it was no problem he was very accommodating. I will definitely return when I am ready for another car. I highly recommend working with him. More