Acura of Sherman Oaks

Very attentive, caring, knowledgeable, and professional! The whole team was awesome!Thank you Alex,Dean,Terrell,Kat,Jazmin, Carlos and Demetrio! The whole team was awesome!Thank you Alex,Dean,Terrell,Kat,Jazmin, Carlos and Demetrio! More

I recently had an outstanding experience leasing my 2nd car from Acura of Sherman Oaks, and I couldn't be happier with my decision. From the moment I walked in, I was greeted by a friendly and knowledgeabl car from Acura of Sherman Oaks, and I couldn't be happier with my decision. From the moment I walked in, I was greeted by a friendly and knowledgeable staff who made me feel welcome and valued. The selection of vehicles was impressive, with a wide range of makes and models to choose from. I had done some research beforehand, but the sales team took the time to understand my needs and preferences, guiding me to options that suited my lifestyle and budget perfectly. What stood out the most was the transparency throughout the process. The sales representative, Artur, was honest about pricing, financing options, and any additional costs. They answered all my questions patiently and provided detailed information about the vehicle’s features and benefits. The test drive was a breeze, and I appreciated how they encouraged me to take my time to really get a feel for the car. Once I decided on my purchase, the paperwork went smoothly, and I never felt rushed or pressured. Additionally, the dealership offered a thorough orientation on my new car, ensuring I understood all the features and technology. It was evident that customer satisfaction is a top priority for them. Overall, my experience at Acura of Sherman Oaks was exceptional, and I would highly recommend them to anyone in the market for a new or used vehicle. They've earned a loyal customer in me, and I look forward to returning for future service and purchases. Thank you, Acura of Sherman Oaks, for making my car-leasing journey so enjoyable! More

Great customer service and the free coffee was amazing… the negotiation went smooth and the sales rep explained everything in detail. the negotiation went smooth and the sales rep explained everything in detail. More

I would highly recommend this dealership. The sales staff worked effortlsy to get me the car and price I was asking for. This my 3rd vehicle i bought from this dealership and as always great The sales staff worked effortlsy to get me the car and price I was asking for. This my 3rd vehicle i bought from this dealership and as always great customer service More

Very satisfied with my purchase and your service. Definitely will work with you in the future Definitely will work with you in the future More

Friendly, competent, professional and knowledgable employees. Great products. Reasonable prices. Unusually painless auto leasing experience! employees. Great products. Reasonable prices. Unusually painless auto leasing experience! More

Absolutely wonderful customer service from everyone there! Found the exact vehicle I needed at a great price. there! Found the exact vehicle I needed at a great price. More

I'm so happy with this auto dealer, because they did whatever to qualify me.... whatever to qualify me.... More

We had the most wonderful experience with Frank Kim! He was patient, informative, clear, answered all our questions, listened to our concerns as a retired couple with a set budget, worked hard to get u He was patient, informative, clear, answered all our questions, listened to our concerns as a retired couple with a set budget, worked hard to get us a great deal, and most of all, he was one of the kindest, most professional, and extremely courteous salesmen we have ever encountered. Demetrio Miller was the added bonus that helped us walk away with the cutest Turbo Beetle ever for an amazing deal! We very much appreciate Frank and Demetrio for the great service! More

I'll be honest, I had the best experience (gave 5 star review) purchasing a car here and that was followed up by the worst experience of my life. When I purchased the car I paid in full by check. Luigi sa review) purchasing a car here and that was followed up by the worst experience of my life. When I purchased the car I paid in full by check. Luigi said fine no problem it will clear in a few days and we will call you to pick it up. That was Sat June 15. Today is Friday June 21 and they still haven't release the car saying the funds haven't cleared the bank yet. I called the bank today and they said the funds were cleared and released on Monday June 17!!! So why the lies and deceptions? I request to be contacted. More