Acura of Tempe

I have been to Acura of Tempe twice since moving to the East part of town and have been blown away by the quality of the service team. I went to another Acura dealer in the West valley (Acura of Peoria) an East part of town and have been blown away by the quality of the service team. I went to another Acura dealer in the West valley (Acura of Peoria) and was treated very poorly. So poor, in fact, I never wanted to go back to an Acura dealer. When I received a recall notice for my 2006 TL, I reluctantly went to Acura of Tempe and was completely surprised at how great the service was. I still have ill-feelings towards Peoria (and always will) but I have been impressed and happy everytime I visit the Tempe site. More

We had to have a new Transmission on our car that only had 71K miles on it. Abel was very nice and made our experience great. He did all he could to make sure we were taken care of. Our overall experien had 71K miles on it. Abel was very nice and made our experience great. He did all he could to make sure we were taken care of. Our overall experience was superb and Abel was a big part of that. More

Able is great ... he periodically contacts me with status updates and communicates any problems a service tech may identify. Able always verifies my permission to proceed with a specific service based on ti updates and communicates any problems a service tech may identify. Able always verifies my permission to proceed with a specific service based on time and cost. Very considerate of my time and schedule. More

Friendly service. Completed when promised. Loaner car was clean (brand new). Did not have to wait checked in right away. Assisted with getting everything out of my vechile that I needed and helpedputt was clean (brand new). Did not have to wait checked in right away. Assisted with getting everything out of my vechile that I needed and helpedputting carseat back in my vehicle after service completed More

In 2008 I purchased and MDX. I thought I had done enough research on the price of the car but I was wrong. I overpaid by at least 2k. And the salesman quit the day after I got my car. The Tempe dealershi research on the price of the car but I was wrong. I overpaid by at least 2k. And the salesman quit the day after I got my car. The Tempe dealership is still the closest one for me for service. So I have taken the car there for service for the past 2 years. A few months ago I receive an email invitation for special customers. It invited me into the dealership for a special trade in program. As anyone would, I assumed this meant a good deal on my trade in, plus an extra good deal on the new MDX. Boy was I ever wrong. I had done my homework on pricing. But Tempe offered a low and unreasonable amount for my trade. Sending me the signal that they really didnt want my trade. As for the cost of the new car, they started bidding at the sticker price. And claimed they were doing that as the car is a hot sale and they are selling for that amount. I had to remind them that I was invited in for special pricing. But to hear anymore of it, I'd have to sit thru rounds of negotiations. I passed on their lousy offer and was very put off by how i was invited as a special guest, but treated like I was no different than any other buyer. I get home, and in my email inbox I had two MDX new car offers from two other dealerships (Peroria and Tucson). Their negotiation starting point was $2k less than what Tempe offered. And I didnt have to waste any time at either of their dealerships to come in and get a starting offer. More

As always Service was Great! As always Service was Great!As always Service was Great!As always Service was Great!As always Service was Great!As always Service was Great!vAs always Service was Great!As Great!As always Service was Great!As always Service was Great!As always Service was Great!As always Service was Great!vAs always Service was Great!As always Service was Great!As always Service was Great!As always Service was Great! More

Everybody was friendly and helpful. The oil change took longer than expected, but they can't control the line at the car wash. :) Cheaper would be nice, though -- I realize the service (and the waiting ro longer than expected, but they can't control the line at the car wash. :) Cheaper would be nice, though -- I realize the service (and the waiting room) is far better than a regular oil change place, but I'm not sure it's worth paying double. I guess we'll see in six months... More

I had my tires rotated and balanced but I think it was done incorrectly. There is a lot of road noise when I drive it now and I don't have time to bring it in. Is there anything you can do to help me? I done incorrectly. There is a lot of road noise when I drive it now and I don't have time to bring it in. Is there anything you can do to help me? I won't have time until next week but I will be in San Diego. Can a dealership there help me? More

Dana always treats me quickly and professionally. She does an excellent job of explaining and doesn't force services that aren't needed. When there are services needed she does a great job of describing does an excellent job of explaining and doesn't force services that aren't needed. When there are services needed she does a great job of describing them and their urgency. She has been awesome and keeps me coming back to Tempe for service. More

Todd was awesome. My car had an issue with center console light. Dropped my car off at the dealer in the morning for repair. Todd had my car service completed within in the time frame he suggested, and no ch light. Dropped my car off at the dealer in the morning for repair. Todd had my car service completed within in the time frame he suggested, and no charges as promised since my car was eligible under Acura extended warranty. Thanks More