Acura of Tempe

Our experience with Acura of Tempe was great and we wouldn't hesitate recommending this dealership to our friends/family. Dan was awesome! He was knowledgeable in all facets of the MDX and was able to wouldn't hesitate recommending this dealership to our friends/family. Dan was awesome! He was knowledgeable in all facets of the MDX and was able to answer all questions. He followed up with phone calls to make sure everything was OK and assured us he is available any time if we should need him. The whole experience was delightful and our new MDX is beautiful. We had our front windows tinted a week after purchase - the Service Department was also a pleasure to work with. The friendliness and hospitality of the dealership is first class! Thank you so much Acura of Tempe for your professionalism. More

Normally, I view having to buy a new car as something like getting a root canal. Most dealerships treat customers like they are idiots. This dealership is the exception; the transaction and various opt like getting a root canal. Most dealerships treat customers like they are idiots. This dealership is the exception; the transaction and various options were discussed rationally and intelligently, with no pressure or escalation to other 'managers' to push getting the deal done at that very moment. Tim was great to work with...follow up was excellent. Joel gave me multiple purchase and lease options and explained the potential benefits of each. Kim got me through the final paperwork in preparation for car delivery in a very pleasant, professional manner. This is our second Acura and second transaction with Acura of Tempe. Both transactions went extremely well. I've got a great relationship with Steve Gonzales, my service advisor. My family and I are well taken care of here, and we will most definitely be back! More

Above and beyon service always this dealership goes the extra mile. As far as service represenitives go if you could walk on water Todd Goldhammer does. Also I have bought 2 cars in the past 2 years from extra mile. As far as service represenitives go if you could walk on water Todd Goldhammer does. Also I have bought 2 cars in the past 2 years from Acura of Tempe and you could not expect a better experience. Sincerely Michael Rooder More

My husband and I recently moved from Pittsburgh to the Phoenix area and are temporarily sharing his MDX. Since I am currently unemployed, it made sense for me to take the vehicle to get it serviced. Thi Phoenix area and are temporarily sharing his MDX. Since I am currently unemployed, it made sense for me to take the vehicle to get it serviced. This was not a task that I was looking forward to because my husband is very meticulous about his "wheels" and I hate being the dangerous liaison. From the moment I met Dana she put me at ease and explained everything in terms that I could understand and relay to my husband. She was also very friendly and interested in our move and transition across the country. The dealership itself is like home away from home. From the lounge area with abundant refreshments to the internet access, there is no way you can sit there and just twiddle your thumbs! When the service was completed, Dana explained what they had done and some other things that they recommended. I ended up taking a loaner MDX while the recommended service was completed. When we returned the loaner and picked up his MDX the entire transaction took less than five minutes. And, they washed the MDX! That has never happened before. One of the initial service recommendations was new tires; after some shopping around, my husband decided that Acura of Tempe had a better price. So, a week later, I found myself back at the dealership! Once again, Dana was more than accommodating. This time I took a loaner for the day. When Dana called me to let me know the car was ready, I asked her if I could pick it up the next morning. She said it would be fine but she wouldn't be there...that was the only disappointment with our Acura of Tempe experience! More

I was received promptly when I walked into the dealership. I had a letter that was sent to me regarding a trade-in of my 2005 TL; but, I had also received one earlier this year. When I went to s dealership. I had a letter that was sent to me regarding a trade-in of my 2005 TL; but, I had also received one earlier this year. When I went to see what options were available to me, the dealer rep at that time essentially blew me off. Last week I explained what had happened to me to the manager and he was appalled. From that point on, he ensured that I received the very best service. Dan assisted in matching me with a car that met my preferences. Since I chose to lease the unit, Richard assisted me with that aspect of my purchase. And lastly, Kim reviewed the paperwork and helped me with the vast number of signatures. I remember how attentive the support staff were as well from the receptionist to the gentleman who wiped down my new Acura. Ironically, it rained heavily during the time I was there to complete the transaction. I drive Acura's because it is a reliable car and its luxurious quality is affordable. But, equally important is the service. The Acura Tempe staff have high integrity; I have often been made aware of maintenance opportunities that I was unaware of that were of no cost to me. I always felt that I have been treated fairly and honestly. Today more than ever, that means a lot to a consumer. More

The reason why I rate this dealership with high ratings is due to the level of trust that I have with the service dept. I was quoted a set price from Todd Goldhammer, my regular service advisor and he not is due to the level of trust that I have with the service dept. I was quoted a set price from Todd Goldhammer, my regular service advisor and he not being able to be present on a saturday, I was presented with Abel. Abel quoted me the exact same price including labor costs and the level of all my auto work so far has always been top notch. The respectfulness, courtesy and overall friendliness has always been better then other places. Acura of Tempe leaves with you a level of trust that you can alway feel good about and you are never being taken advantage of ever. thank you so much More

the best service department with cost that are reasonable...this would be one of the major reasons my next car purchase will most likely be another acura. keep up the good work, keep the servic reasonable...this would be one of the major reasons my next car purchase will most likely be another acura. keep up the good work, keep the service coupons coming. And would recommend a loyalty type pgm for those individuals who continue to use your service department as well as for future sales of new vehicles. economy is stil la question for alls, so set up pgms that generate traffic to your dealership. More

I have been coming to Acura of tempe for over 6 years & have received the same level of EXCELLENT service the entire time. Our family has a couple of Acura's and Todd and the service team at Tempe has take have received the same level of EXCELLENT service the entire time. Our family has a couple of Acura's and Todd and the service team at Tempe has taken care of them the entire time. I currently don't have a need for a new or newer car due to the quality & care taken to these cars but when it's time for newer ones we will return to Acura of Tempe. More

My wife and I had been looking for a vehicle forr over six months. The moment we walked into your dealership we felt immediately comfortabe and we are extremely happy with our purchase. We even commente six months. The moment we walked into your dealership we felt immediately comfortabe and we are extremely happy with our purchase. We even commented to each other after driving home how easy the whole experience was. A major point of where we were going to purchase had to do with the rapport we felt with the individuals we were working with. Your dealership met and exceeded all of our needs and we will be very happy to return there in the future. More

Each individual was knowledgeable, helpful, and courteous, without pressuring me for a decision I was unable to make. Both were interested in making sure I understood all that was being discussed, courteous, without pressuring me for a decision I was unable to make. Both were interested in making sure I understood all that was being discussed, and were kind and polite to my family. I especially appreciated Pat's willingness to teach me about the features of the car, and in showing me by example what he was talking about. He called today to followup which I appreciated. My son has an Acura so he has been helping me with the new technology as well, but I appreciate Pat's offers of assistance. More