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Swickard Acura of Thousand Oaks

Thousand Oaks, CA

4.8
55 Reviews
Call Dealership (805) 409-9116

3945 Auto Mall Drive

Thousand Oaks, CA

91362

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55 Reviews of Swickard Acura of Thousand Oaks

May 13, 2024

Received very professional and excellent customer service from Sales Manager Amir Aghaty, Salesperson Aron Winer and finance professional Bahador Rabiei. This is my second lease from the same dealership. The More

by fears_studs0e
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amir Aghaty, Aron Wiener, Bahador Rabiei
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May 13, 2024 -

Swickard Acura of Thousand Oaks responded

We're delighted to know that our team at Swickard Acura of Thousand Oaks made your leasing process smooth and easy. It's great to have you back for a second lease! Thanks for sharing your experience with us, we appreciate it!

Helpful
May 11, 2024

I was at the dealership on time at 8:00 am. The system did not have my name but it was not a problem. I felt welcomed and helped. More

by Krob5292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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May 13, 2024 -

Swickard Acura of Thousand Oaks responded

We're glad to know that despite the initial hiccup, you felt welcomed and assisted at Swickard Acura of Thousand Oaks. Thanks for your understanding and leaving us a review!

Helpful
May 06, 2024

Great customer service! Staff was very friendly and willing to work out a great deal. More

by perez.alfonso
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nikita
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May 07, 2024 -

Swickard Acura of Thousand Oaks responded

Thank you for reviewing Swickard Acura of Thousand Oaks! It was so kind of you to share your experience.

Helpful
April 30, 2024

Great experience with service manager. Really nice and we're able to give me a detailed quote for scope of work and was done in a timely manner More

by chargerfanw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Report | Print
May 01, 2024 -

Swickard Acura of Thousand Oaks responded

We're glad to know you had a great experience with our service manager at Swickard Acura of Thousand Oaks! We always aim for detailed and timely work. Thanks for the review!

Helpful
April 28, 2024

Excellent place, well kept, clean, professional employees good customer service skills, beautiful service and excellent details. More

by georgegevark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Aguirre
Report | Print
Apr 29, 2024 -

Swickard Acura of Thousand Oaks responded

George, we're delighted to hear you had a great experience at Swickard Acura of Thousand Oaks. Thanks for sharing your appreciation - it means the world!

Helpful
April 14, 2024

Chase was professional, helpful and provided excellent service with my Acura. I Will continue using their service. More

by lori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase
Report | Print
Apr 15, 2024 -

Swickard Acura of Thousand Oaks responded

Lori, it's great to know that Chase provided excellent service during your visit at Swickard Acura of Thousand Oaks. We look forward to seeing you again for future services!

Helpful
April 03, 2024

Chase was very friendly and communicative. Unfortunately I found a rag left under my hood on top of my engine from the previous service. I brought him the rag and he checked my car before I dr More

by Kfernandez65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase in service
Report | Print
Apr 03, 2024 -

Swickard Acura of Thousand Oaks responded

We appreciate your feedback and apologize for the oversight. We're glad Chase was able to address it promptly at Swickard Acura of Thousand Oaks. Thank you for bringing this to our attention!

Helpful
March 30, 2024

Great service! Frank was super helpful. Kept me informed . Answered questions.. Driver Kuis super!thanks More

by Karen Hansen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Guirre. 5 star
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Apr 01, 2024 -

Swickard Acura of Thousand Oaks responded

Karen, we're glad to know that Frank and Kuis provided you with great service at Swickard Acura of Thousand Oaks. We appreciate your feedback!

Helpful
March 24, 2024

Service was quick and excellent. Leo went over the recommendations thoroughly with me and why they were being recommended. More

by ArmaSwiss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
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Mar 25, 2024 -

Swickard Acura of Thousand Oaks responded

We're glad to know you had a quick and excellent service experience with Leo and the team at Swickard Acura of Thousand Oaks! It's important for our team to ensure that all recommendations are well-explained. Thanks for the positive feedback!

Helpful
March 20, 2024

Everyone at this dealership is always very professional and friendly with anything you may need done. More

by Donetta Redd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Aguirre
Report | Print
Mar 20, 2024 -

Swickard Acura of Thousand Oaks responded

Donetta, we're glad to know our team at Swickard Acura of Thousand Oaks provided you with professional and friendly service. Thanks for the positive feedback!

Helpful
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