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Acura of the Rio Grande Valley

San Juan, TX

4.8
323 Reviews
Call Dealership (956) 475-3810
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1201 E Expressway 83

San Juan, TX

78589

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323 Reviews of Acura of the Rio Grande Valley

October 28, 2023

I bought this car sight unseen as the QX80 was the best deal on the internet and I had a salesman, Ernie, who advocated for me and got me a nice deal. The team there got the QX80 shipped to me in Californi More

by rey8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernie Herrera, Rudy Youngblood
Report | Print
Nov 01, 2023 -

Acura of the Rio Grande Valley responded

Thank you for your review of our sales team, Rey. We're glad to hear that you had a positive experience with us! Sincerely, The Acura of The Rio Grande Valley Team

Helpful
October 20, 2023

Great customer service during oil change service for my MDX. Friendly staff. Even took me back to work while my car was being serviced. More

by RO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Melendez
Report | Print
Oct 24, 2023 -

Acura of the Rio Grande Valley responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the transportation we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, The Acura of The Rio Grande Valley Team

Helpful
October 14, 2023

Our car experience was amazing and the salesman Jose was every knowledgeable. Acura was very helpful for the whole process. More

by powerlifting82
Recommend Dealer
Yes
Employees Worked With
Jose, Rudy Youngblood
Report | Print
Oct 18, 2023 -

Acura of the Rio Grande Valley responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Acura of The Rio Grande Valley Team

Helpful
October 13, 2023

Our 9th vehicle purchased with Acura Rio Grande. Won't be our last. Thank you More

by LETTY1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adriana Carrasco, Christian Martinez, Rudy Youngblood
Report | Print
Oct 18, 2023 -

Acura of the Rio Grande Valley responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Acura of The Rio Grande Valley Team

Helpful
October 07, 2023

Great service and clean place. We love the experience and will come back always. Thank you. More

by israelaguilar01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Melendez, David Hernandez, Joe Rodriguez
Report | Print
Oct 11, 2023 -

Acura of the Rio Grande Valley responded

Israel, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Acura of The Rio Grande Valley Team

Helpful
October 06, 2023

Very helpful and attentive to my concerns about my vehicle!!! Great customer service and Javier is the best. Thank you More

by sonyagarzaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Melendez
Report | Print
Oct 10, 2023 -

Acura of the Rio Grande Valley responded

Hi Sonya and thank you for your kind words. We are very happy to hear that Javier was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, The Acura of The Rio Grande Valley Team

Helpful
October 05, 2023

Muy buen servucio tanto en la atencion al cliente como en el servicio tecnico y mecanico Gracias More

by UMEDELLIN78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime , Javier Melendez
Report | Print
Oct 10, 2023 -

Acura of the Rio Grande Valley responded

Apreciamos sus amables comentarios. ¡Esperamos verle de nuevo en un cercano futuro! Sincerely, The Acura of The Rio Grande Valley Team

Helpful
September 30, 2023

Adriana was helpful in getting us in our Acura ILX. We're very happy with our car, and would recommend Acura RGV to our friends and family. More

by SERNA9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adriana Carrasco, Rudy Youngblood
Report | Print
Oct 04, 2023 -

Acura of the Rio Grande Valley responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Acura of The Rio Grande Valley Team

Helpful
September 28, 2023

Jaime with the service department provided excellent service. He went over everything in detail. He also provided service on a previous occasion without an appointment and after their last appointment, More

by ira0917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
Report | Print
Oct 03, 2023 -

Acura of the Rio Grande Valley responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Jaime does for Acura Of The Rio Grande Valley and our customers. Hope to see you again soon! Sincerely, The Acura of The Rio Grande Valley Team

Helpful
September 27, 2023

Excellent service and prompt attention to my car’s needs. Thank you RGV Acura and service department. More

by Blanca
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Melendez
Report | Print
Oct 02, 2023 -

Acura of the Rio Grande Valley responded

Blanca, thank you for your kind words. We feel our service department is what makes Acura Of The Rio Grande Valley special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Acura of The Rio Grande Valley Team

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