Adams North Charlotte
Charlotte, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
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We tried doing business with you there was a lot of miscommunication and you hung up on us, very rudely. We could have bought it today, but your just horrible. miscommunication and you hung up on us, very rudely. We could have bought it today, but your just horrible. More
This review is for the south charlotte dealership team. I purchased a toyota rav4 from them last week. I was very pleased with my service and would go back to them again. My salesman Marcus Pittman was great purchased a toyota rav4 from them last week. I was very pleased with my service and would go back to them again. My salesman Marcus Pittman was great and professional. Also Dwight D Fowler Jr did a great job getting everything ready for me to bring my car home. I hope you all see this. I love my toyota. Thanks Guys More
Bought my dream truck an F250 Platinum at Adams Auto Group of Denver. No high pressure sales and signing paper work was a breeze. Thank you John and Jimmy. Best car buying experience. Group of Denver. No high pressure sales and signing paper work was a breeze. Thank you John and Jimmy. Best car buying experience. More
Adams Auto Group of Denver, NCJohn was my salesman at Adams Auto Group of Denver, NC John was my salesman at this dealership. Man what a breath of fresh air. Instead of bracing yourself on what is abou Adams Auto Group of Denver, NC John was my salesman at this dealership. Man what a breath of fresh air. Instead of bracing yourself on what is about to happen, prepare mentally on a pushy salesman, he was like talking to a friend you haven’t seen in a while. We talked on the phone several times and was extremely quick on his return calls. “He made things happen”. He was helpful, accommodating and just listen. In and out in under 2 hours. All individuals at the dealership came out and helped taking off a camper top and setting it on the new truck. This process was stress free and pleasant. John was very knowledgeable about the paperwork and explained each loan paper in detail for signatures. This was the easiest dealership I have ever worked with. John went above and beyond. When we thought we were at a stopping point, he continued to dig. I drove over a hour each way for the “Trust” factor and would do it again. They sell a lot of trucks at this location so you better act quick. I am looking forward to my next vehicle purchase at this location - Adams Auto Group of Denver, NC. Thanks again John for a great experience!!!! More
Purchased a vehicle through Adams Auto Group of Charlotte- spoke to the manager MULTIPLE times about the condition of the vehicle, was assured of certain things and when the vehicle arrived it was Charlotte- spoke to the manager MULTIPLE times about the condition of the vehicle, was assured of certain things and when the vehicle arrived it was not at all what was explained/promised to us. Vehicle had a scratch down the whole side of the door after we were told there was NO cosmetic issues with the vehicle. Would only provide us with one key. TERRIBLE customer service- extremely rude staff. Refused a second temporary tag when ours expired and we still hadn't received our hard tags yet. Would not recommend dealing with this dealer unless you have been to their location and seen the vehicle yourself and also would not recommend because of the rude customer service and unwillingness to help ! More
Had a great experience working with Chris, He was up front and honest from the start and went out of his way to make me comfortable without any pressure. Tony in the finance office was easy to work wit front and honest from the start and went out of his way to make me comfortable without any pressure. Tony in the finance office was easy to work with, too. I highly recommend giving these guy a shot at your business. More
Matthew was incredibly helpful throughout the whole process! He was incredibly knowledgeable and kind and I couldn’t be more grateful for how easy and smooth he made the process! Thanks again! process! He was incredibly knowledgeable and kind and I couldn’t be more grateful for how easy and smooth he made the process! Thanks again! More