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Adams North Charlotte

Charlotte, NC

3.3
675 Reviews
Adams Automotive Group is the largest and fastest growing independent automotive group in the Carolinas. We offer pre-owned cars to the public at wholesale prices. Our used car selection in the Charlotte region is second to none! Call us today at 1-866-406-9377. We also serve Concord, Rock Hill, Fort Mill, Gastonia, Monroe, Indian Trail and Pineville. Our selection includes Acura, Audi, BMW, Cadillac, Chevrolet, Chrysler, Dodge, Ford, Honda, Infinity, Jaguar, Jeep, Lexus, Land Rover, Lincoln, Mazda, Mercedes Benz, Nissan, Toyota, VW Volkswagen, and Volvo. We finance good credit, bad credit, no credit and bankruptcies!
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6027 North Tryon Street

Charlotte, NC

28213

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Showing 675 reviews

August 17, 2019

Low Pressure-- Very Helpful I will definitely be back! It was a pleasant experience where I wasn't pressured or hounded. Tina Thiam allowed me freedom to look around then assiste More

by jay1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TINA THIAM, Rene Acuna
Sep 04, 2019 -

Adams North Charlotte responded

Jay, We are so pleased to hear you had such a good experience with Tina! Come back any time, it was a pleasure to earn your business! Zephyr Bowman Internet Communications Manager

August 16, 2019

luv my KIA Hi it was nice working with you.You made buying my first car easy and painless.You are truly a pro.It was my pleasure referring you to friends Joe More

by Hummn IN MY HONDA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Lane
Aug 26, 2019 -

Adams North Charlotte responded

Joe, We are so happy to hear you had such a wonderful experience with us here at Adams Auto Group. Thank you for your kind comments and we thank you for your business! Zephyr Bowman Internet Communications Manager

August 13, 2019

Happy Honda buyer Mr.Lane was so helpful and had everything ready for us.We had a 2+ hr commute to the store but it was well worth it Thank you The Brown family More

by Happy buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Lane
Aug 13, 2019 -

Adams North Charlotte responded

We are so thrilled to hear you had such a great experience with Mr. Lane today! We thank you for coming all this way and hope you enjoy the Honda for years to come. :) Zephyr Bowman Internet Communications Manager

August 02, 2019

I will be returning Rene Acuna,Bakarrie Hopkins,&Charlie...let these guys help you get in a car! If they could help me, I’m pretty sure they can help you too! More

by Dezaraykia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bakarrie Hopkins, Charlie Godby, Rene Acuna
Aug 03, 2019 -

Adams North Charlotte responded

Dezaraykia, We are so happy to hear you had such a pleasant experience with us! It was lovely to meet you and we thank you for your kind words! Zephyr Bowman Internet Communications Manager

July 29, 2019

Amazing!!!!! I had been looking online at cars for months sceptical of unheard of dealerships but I came across Adams and was surprised by all the great reviews... More

by Goslynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bakarrie
Jul 29, 2019 -

Adams North Charlotte responded

Goslynn, we are so happy to hear you had such a wonderful experience with us! Thank you so much for your kind feedback, it means alot to us. We hope you enjoy the vehicle and look forward to seeing you again if you ever need our services. :) -Zephyr Bowman Internet Communications Manager

July 19, 2019

Thanks guys We totally enjoy working with James and Adams auto.This WAS A GREAT BUYinG EXPERIENCE for us.We will be back Thanks Again BOB ARCHER More

by For my girls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Lane
Jul 22, 2019 -

Adams North Charlotte responded

Thank you so much for your business, it was a pleasure working with you ! We are so happy that we were able to earn your business. Chuck darwich Owner .

July 18, 2019

Called in very rude Called to see if a particular car was available. After being transferred four times I spoke to a guy who was super rude. I said your cars have been ma More

by teslaman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Charlie Godby, James Lane, Henry Hariri, Michael Rodriguez, Mark Bearden, Amena Jaafar, Tony Mejia, Lance Markell, Wendy Sifuentes
Jul 22, 2019 -

Adams North Charlotte responded

I am so sorry that we couldn’t accept your offer, we do a lot of work to make sure our cars are priced well below market . Sorry if you felt the sales guide was rude because he was laughing at your offer that was not even in the same ball park ( you asked for 45 percent of the price . We wished we were able to make you one of our More than 13600 happy customers , and I wanna assure you that all our reviews are 100 percent true And nothing “cooked “ Sorry again , but we still can’t accept your offer since we will be losing a substantial amount of money . If you like to make a reasonable offer we will be more than happy to help you . Good luck

July 02, 2019

Great service They helped me as much as possible and tried as many possibilities as they could until I got my car finance, and only took a couple of hours. More

by Johncabrera12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon, Josh Milholland
July 02, 2019

Made car-buying a very easy and pleasant experience! We bought not one car but TWO! Josh and Mike made our experience easy and fun! They were very nice and answered all our questions and were very knowle More

by Jedimom1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Darwich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Foster, Josh Milholland
June 27, 2019

As-Is and $500 Later Understand something, when they say you are purchasing your vehicle As-Is... No repairs or Diagnostics have been performed, so take your vehicle to th More

by $500.00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Brown
Jul 29, 2019 -

Adams North Charlotte responded

We apologize that you had such a disappointing experience. We are a used car dealership that sells wholesale vehicles to the public. When we purchase a car, we do an inspection, then make sure that our mechanics repair anything wrong with the vehicle such as A/C, any engine lights coming on, tires, anything out of order with the vehicle. If the problem is a small cosmetic issue such as scrapes on the side or worn seats that would cost us too much to fix for how low we price the vehicle, we inform the customer. If the problem makes the car dangerous to drive, we don’t sell it. Therefore, if there was a problem that showed up after purchase, there was no way for us to know that. It is a used vehicle. We encourage customers to take the vehicle for a test drive and have it checked out by their mechanic to make sure they are comfortable with the vehicle. Our low prices account for the wear and tear of our vehicles. Having mechanical issues arise after purchase are some of the risks of purchasing a used vehicle anywhere. Zephyr Bowman Internet Communications Manager

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