Adams Toyota Kansas City

My salesman is now a friend! Alberto was phenomenal! He answered every question I threw at him while being very patient with me since we had over 40 emails between us. By the time Alberto was phenomenal! He answered every question I threw at him while being very patient with me since we had over 40 emails between us. By the time I got to the dealership, we knew exactly what I wanted in my car, so our first meeting was just like old friends getting together. He was very professional in covering everything with us and got us the best deal possible. Jess was thorough in the finance department and covered every option we had available so we left feeling like he truly cared. I would definitely feel comfortable calling either of them with any issues and know they would do their best to get me what I needed. More

Good Experience Have been a Honda owner for years. My Toyota experience over the past two years has been very good and I will look at buying Toyota vehicles in the fu Have been a Honda owner for years. My Toyota experience over the past two years has been very good and I will look at buying Toyota vehicles in the future More

Just bought a 2016 RAV4 Limited. Customer service was excellent. The showroom is very cleaned, the Sale representative & Financial representative were very friendly and professional. Customer service was excellent. The showroom is very cleaned, the Sale representative & Financial representative were very friendly and professional. They willing to work with the customers to make us happy with the price range of our trade-in vehicle. More

Excellent repair work to Scion xB Had accident damage and wanted a thorough job, not just the cheapest estimate. Work was done when promised and they actually took care of a few other Had accident damage and wanted a thorough job, not just the cheapest estimate. Work was done when promised and they actually took care of a few other issues that weren't even on the original estimate. Long time Adams customer and will buy and service with them again. More

Fantastic Everyone was very helpful!! Ive had good experiences in the past with the collision center. I would highly recommend the collision center if you were Everyone was very helpful!! Ive had good experiences in the past with the collision center. I would highly recommend the collision center if you were in an accident and needed reliable people to do the work. More

service department Everyone ways really great in the service department and very helpful. Adam C. was great. And James did an excellent job installing my trailer brake Everyone ways really great in the service department and very helpful. Adam C. was great. And James did an excellent job installing my trailer brakes. Did an excellent job. More

Great service I've bought 8 cars from Adams. They take care of customers before during and after the sale. I wouldn't go anywhere else. Friendliest staff ever I've bought 8 cars from Adams. They take care of customers before during and after the sale. I wouldn't go anywhere else. Friendliest staff ever More

Informative and friendly The car salesman was very informative; knew the ins and outs of the vehicle I was seeking to purchase. Made the whole experience fast and easy and not The car salesman was very informative; knew the ins and outs of the vehicle I was seeking to purchase. Made the whole experience fast and easy and not to mention I got a great deal! Would recommend Adams Toyota to anyone. More

Very professional, and great follow-up after the sale! The dealership and its employees are all professional and delivered wonderful service, even after the sale! We traveled 200 miles to buy from this de The dealership and its employees are all professional and delivered wonderful service, even after the sale! We traveled 200 miles to buy from this dealership, and will definitely be doing that again! More

Worst Service Appt. In My Life I came in to get four new tires and since I was in for that added the 30,000 mile service 1,500 miles early. Made the appt. 2 wks. in advance giving I came in to get four new tires and since I was in for that added the 30,000 mile service 1,500 miles early. Made the appt. 2 wks. in advance giving them tire preference and info. Called two days prior to appt. to verify tires were in shop, they said they were. Checked in that morning 8:30 a.m. and was assured the tires were in shop. At 10:30 a.m. tech came to tell me 30,000 service was done, but tires weren't delivered yet and could I wait. I was furious and explained I'd called two days prior and was told tires were in, that I was also told that morning tires were in. I said if I'd known tires weren't in I wouldn't have had the 30,000 service 1,500 miles early. Tech apologized, I said basically two different people lied to me and took advantage making me wait 2 hrs. knowing the tires weren't in the shop. Tech said tires would arrive any minute. At 11:30 a.m. tech came and said, oh the tires still aren't here and even if them came now we couldn't have you out of here by your noon deadline. I had them remount the existing tires and told them I would never use their dealership again. Total of three people lied and they took advantage doing the 30,000 service when they knew my priority was the tires. I would not recommend this dealership to anyone and will never go there again. More