Adams Toyota Kansas City - Service Center

Excellent repair work to Scion xB Had accident damage and wanted a thorough job, not just the cheapest estimate. Work was done when promised and they actually took care of a few other Had accident damage and wanted a thorough job, not just the cheapest estimate. Work was done when promised and they actually took care of a few other issues that weren't even on the original estimate. Long time Adams customer and will buy and service with them again. More

Fantastic Everyone was very helpful!! Ive had good experiences in the past with the collision center. I would highly recommend the collision center if you were Everyone was very helpful!! Ive had good experiences in the past with the collision center. I would highly recommend the collision center if you were in an accident and needed reliable people to do the work. More

service department Everyone ways really great in the service department and very helpful. Adam C. was great. And James did an excellent job installing my trailer brake Everyone ways really great in the service department and very helpful. Adam C. was great. And James did an excellent job installing my trailer brakes. Did an excellent job. More

Worst Service Appt. In My Life I came in to get four new tires and since I was in for that added the 30,000 mile service 1,500 miles early. Made the appt. 2 wks. in advance giving I came in to get four new tires and since I was in for that added the 30,000 mile service 1,500 miles early. Made the appt. 2 wks. in advance giving them tire preference and info. Called two days prior to appt. to verify tires were in shop, they said they were. Checked in that morning 8:30 a.m. and was assured the tires were in shop. At 10:30 a.m. tech came to tell me 30,000 service was done, but tires weren't delivered yet and could I wait. I was furious and explained I'd called two days prior and was told tires were in, that I was also told that morning tires were in. I said if I'd known tires weren't in I wouldn't have had the 30,000 service 1,500 miles early. Tech apologized, I said basically two different people lied to me and took advantage making me wait 2 hrs. knowing the tires weren't in the shop. Tech said tires would arrive any minute. At 11:30 a.m. tech came and said, oh the tires still aren't here and even if them came now we couldn't have you out of here by your noon deadline. I had them remount the existing tires and told them I would never use their dealership again. Total of three people lied and they took advantage doing the 30,000 service when they knew my priority was the tires. I would not recommend this dealership to anyone and will never go there again. More

service did work on an 1989 celica (60.00 dollar dignostic) . said problem was in the dash charged an needed extra 100.00 to take the dash out . couldnt fix the heater control because they dont ma dignostic) . said problem was in the dash charged an needed extra 100.00 to take the dash out . couldnt fix the heater control because they dont make the part any more... do u think they should have told me that before? now into it for 160.00. i found the part in 20 mins.(70.00) now they want another 100.00 to put it in!.... More