Adams Toyota Kansas City
Lee's Summit, MO
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I bought Camry 2024 from them. Took it for service and AC wasn’t working. They said there is a leak in a pipe and they don’t have it in stock and will take 4 business days till it Took it for service and AC wasn’t working. They said there is a leak in a pipe and they don’t have it in stock and will take 4 business days till it arrives to them. After a week they called saying that they have the part. So I went back, took a day off from work and after 3 hours they called me and told me that they have ordered wrong part. I asked to talk to the manager, they said he is on lunch break. I didn’t wanna waste anymore time and got the car back and left the facility. So after a week they got the part in, and I took the car back and another day off work. Now they said some rock has hit condenser and that’s where the leak is. I wondered was there a leak in any pipe or they just made it up? Since now they are saying leak is in condenser. And gave me an invoice for $1500 if I wanna get it fixed. I called insurance and have them compensate for the damage. The insurance agent advised, there is a a rock damage since Camry front bumper isn’t a good design. And he also pointed out that there is more damage inside. Some fitting has broken too. Which Adams Toyota didn’t say. Cause they never inspected the damage properly. Insurance agent isn’t even mechanic and in 5 minutes he figured it out and also took the piece out of the damaged fitting which Adams Toyota after having the car for 3 times couldn’t tell. Please stay away from this dealership, especially when it comes to any repairs or maintenance. More
So I bought this Camry from them. AC never worked. I took it to dealership Adams Toyota, where I bought it from. They said they have to call a part which is leaking. So I went back a AC never worked. I took it to dealership Adams Toyota, where I bought it from. They said they have to call a part which is leaking. So I went back after a week since they had to call in the part and didn’t have it in stock. Took a day off from work, cost me $300 for taking a day off. They said, “we mistakenly have ordered the wrong part” “so sorry”. Well, they ordered the right part, as per them, and when I took the car back, had appointment for 11:00am. Got the car back at 6:00 when they were closing, and they advised that something is wrong with the condenser and seems like it’s not covered in warranty, since apparently some foreign object has hit it while on road. So paid $33,000 and the AC never worked. And now they gave me an estimate for $1500. If you are planning to buy a Toyota, please refrain. Why would you make a car with so much exposure to critical machinery that a little pebble can put you at halt. I have owned Suzuki, but it never happened to it. Never go to Adams Toyota, since as you understand that they first they said they have ordered the wrong part then said, of we fixed that part but it’s still leaking gas. How is this possible that a brand new car has so many leaks? Thanks for staying away from Adams Toyota Editing this with a picture. They saying a stone hit the condenser, has this ever happened to anyone else? The leak is from the corner and it’s a manufacturing fault. But they want to get money $1500. Telling me they will wave off the Freon recharge for $250. It’s $35 at advance auto parts. They wanna charge $250. And they think their apology will revert my loss on bringing the car to them on work days 3 times. Lastly I took the car there at 11:30am and got it back at 6:00 pm. And all they figured out that there wasn’t a problem with the part that they had to order twice. I think they just working on hit and trial. I regret dealing with them even for repair. And all they have is an apology. More
I used to have service done here until I was lied to about service performed that actually wasn't! It's very disappointing when you ask for a specific task to be completed and are told that it has been, about service performed that actually wasn't! It's very disappointing when you ask for a specific task to be completed and are told that it has been, and then discover it was not! Obviously they are not concerned about the driving safety of their customers! More
Gary Pleskac was my salesman, he was very helpful and informative. George was my finance guy he was great! Everything went so smoothly. Thanks guys informative. George was my finance guy he was great! Everything went so smoothly. Thanks guys More
Subpar dealer. They email you coupons to a discount on a vehicle then they do not honor the coupon. They like to give you a run around. Very disappointed! They email you coupons to a discount on a vehicle then they do not honor the coupon. They like to give you a run around. Very disappointed! More
Crooked dealer. They show the price of a minivan online at 46k to bait buyers in. Then just wait!!! When you get there they add 15k in market value adjustment. Disho They show the price of a minivan online at 46k to bait buyers in. Then just wait!!! When you get there they add 15k in market value adjustment. Dishonest, price gouging dealer right here. If you are into that please go here. To make things even better they had this exact van at the car show and there was no markup being displayed / advertised there. 1 More
Just wanted to share how pleased I am with both of the the service appointments that I experienced recently on my 2009 Toyota Corolla. Ron Wiggans was my service advisor for my first visit for regular mai the service appointments that I experienced recently on my 2009 Toyota Corolla. Ron Wiggans was my service advisor for my first visit for regular maintenance and was great to work with. During my second visit Alfredo Bisig kept me informed on the timeframe of the timing gear replacement. I had wifi available and comfortable chairs with workspace to utilize while I waited. Everyone in the service department was great to work with and my car was repaired in a timely manner and at a much better price than quoted by other places. More
The best dealership with the best salesman in town. I bought a brand new Corolla and with todays technology I was a little nervous. Gary Pleskac was my salesman and made the whole process so easy. He n I bought a brand new Corolla and with todays technology I was a little nervous. Gary Pleskac was my salesman and made the whole process so easy. He never hesitated to answer any of my questions, was always very professional. Explained everything to my satisfaction. The financial department was a easy process as well. I would highly recommend Adams Toyota and ask for Gary Pleskac. Thank you Gary for all you did for me. Keep up the great work!!! More