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Advantage BMW Midtown

Houston, TX

Overview
Reviews
Vehicles
4.5
419 Reviews
Call Dealership (713) 289-1200
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1305 Gray St

Houston, TX

77002

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Showing 419 reviews

September 30, 2023

It has a very professional staff who cares personally about their clients especially in the service department. More

by alexandra.galbraith
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine Flores and Cory
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Helpful
September 30, 2023

My reservation was useless. I arrived ahead of time for a simple state inspection and I still had to wait almost 4 hours. That makes no sense to me. More

by maurice-holt
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin
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Helpful
September 29, 2023

It is always superior service going into Advantage. I went in as my check engine light was on. The service advisor took care of me promptly. More

by trinarevis
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Thomas
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Helpful
September 28, 2023

My service advisor was very efficient and professional. Definitely will continue to work with her in the future. More

by Dhoang
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vianey Sevilla
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Helpful
September 28, 2023

Dealership is awesome and addressed all of my concerns. And my service rep Alejandro was awesome as well. More

by Shirlene
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro
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Sep 28, 2023 -

Shirlene responded

Service was exceptional and honestly exceeded my expectations. My service rep Alejandro is awesome!

Helpful
September 27, 2023

I love the great customer service and the personal experience I received from my service advisor More

by Dana j
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elias
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Sep 29, 2023 -

Advantage BMW Midtown responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

Helpful
September 26, 2023

Fast, organized and communicate clearly. I am a return customer and will be back. Other family members also use this dealership. More

by maryrogers60
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with any of the above
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Sep 28, 2023 -

Advantage BMW Midtown responded

We appreciate your positive review about your experience with us!

Helpful
September 26, 2023

Fast , efficient and professional, Mr Acosta is a fantastic professional rep for BMW , always appreciate his advice and guidance More

by Steeve
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Acosta
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Sep 28, 2023 -

Advantage BMW Midtown responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Helpful
September 25, 2023

A renovated Midtown BMW is very much improved, more convenient and our agent Nicholas Unruh was very helpful, attentive unlike anyone before at that place. Outstanding! Thanks, we will come back here. More

by Owen Wilson
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Unruh
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Sep 26, 2023 -

Advantage BMW Midtown responded

We are thrilled to hear that you had a great experience, and it's wonderful to know that Nicholas provided you with excellent service, ensuring that everything was taken care of. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
September 22, 2023

Good customer service - attentive to details - professional. This is really all i have at this point More

by nekkia
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Thomas
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Sep 26, 2023 -

Advantage BMW Midtown responded

Thank you for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

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